TheEpicenter.com Reviews 429

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Have recently placed a couple of orders with the epicentre. The day after I received the first order the items were greatly reduced in price in the sale. When I contacted them they were so helpful and... See more

Rated 5 out of 5 stars

I was originally directed here by a link from mreinfo.com and at first was doubting the glowing reviews there. All true and more! At first I was buying MRE components to stock our family 72+... See more

Rated 5 out of 5 stars

I came across this company online while searching for a particular mountain house meal. Not only were they much less expensive, but one of their awesome guys shipped it out during his lunch so my husb... See more

Rated 5 out of 5 stars

I've been quite satisfied with all of my Epicenter orders. Their menu for emergency food supplies is much more diverse than local stores and some other websites, and their prices are always lower than... See more

Company details

Written by the company

We've been a trusted supplier of Emergency & Disaster Preparedness, Camping, and Outdoor Recreation supply needs since 1995. We are here for you! MREs, Freeze Dried & Dehydrated Foods, Food & Water Rations, Emergency Food Kits & Long Term Food Storage, Emergency Drinking Water, Emergency Water Filters, Water Purification, Outdoor Stoves &; Camping Supplies, Emergency Lighting, PRI Fuel Treatments, Emergency & Alternative Power Sources, and many other products handy to have on hand. It is our goal to bring you the best prices and the best customer service experience possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

429 reviews

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Rated 5 out of 5 stars

Great Website

Easy to use site, super fast shipping. Great You-Tube reviews of products.

27 August 2016
Unprompted review
Rated 5 out of 5 stars

Customer service personified

Excellent purchase from start to finish.Starting from online assistance being most helpful and courteous through the super communication with me once purchase was made, I was very impressed. They accepted my money order as payment and even set aside my item till they received it. Shipped immediately upon receipt of money order and package arrived as described with a couple of extra goodies inside. Price was very reasonable compared to other sites. Their customer service is what will win you over- need more businesses like TheEpicenter who value their customers. I am highly pleased with my Kelly Kettle Stainless Steel Scout Combo Kit purchase from TheEpicenter and will not hesitate to recommend this business to everyone I meet. You'll be pleased, too. I will definitely be doing more business with them in the future. Thank again Epicenter!

19 August 2016
Unprompted review
Rated 5 out of 5 stars

Quick & Efficient!

I belong to a local Search & Rescue Team and it was time to refresh my emergency food supplies in both of our vehicles. I did a web search for vendors and found TheEpicenter.com. The prices were reasonable and shipping costs were as well. I was happy to see that they had some pre-packed cases that were produced in July 2016, giving me maximum lifetime on the product providing our cars don't get too hot.

I did my due diligence by reading reviews and checking with the Better Business Bureau for complaints.

Once I was satisfied, I placed an order for two cases, one with heater and one without. I ordered an additional dozen heaters so we had enough for all.

I was quite pleased to receive the order within a week. The next test will be to open a meal and perform a taste test.

19 August 2016
Unprompted review
Rated 5 out of 5 stars

Always Pleased!

We've placed several orders with this company and have NEVER had an issue! The "free shipping" on orders over $200 is unbeatable as the large cans on a multiple-item purchase are extremely heavy.

18 August 2016
Unprompted review
Rated 5 out of 5 stars

Found the right store

Great selection of MREs, I received emails when my order shipped, a lot better service then the last place I WAS ordering from, I will be a return customer.

13 August 2016
Unprompted review
Rated 5 out of 5 stars

great prices

I am always on the look out for long term food storage and this is the place the tortillas I got were the BOMB great tasting we tried them with chees spread and they were great. and you cant bet the price......

8 August 2016
Unprompted review
Rated 5 out of 5 stars

Great experience with this store

I've only ordered once, but I found their selection online to be very good. Their prices are competitive, and supplies are fresh. When I had an issue they dealt with it promptly and without hassle.

Shipping to Washington was quick.

I will be buying more from them.

8 August 2016
Unprompted review
Rated 5 out of 5 stars

repeat customer

pretty simple.......good product. good price. good shipping. it's all good. will buy from again as funds allow. best place to get mountain house from.

8 August 2016
Unprompted review
Rated 5 out of 5 stars

Great Service

They have products I have not seen on other sites. Received order quickly.

8 August 2016
Unprompted review
Rated 5 out of 5 stars

Just right

The transaction was smoothe and easy. The product was just as described and the best price around. I will do business with them again.

7 August 2016
Unprompted review
Rated 4 out of 5 stars

Very nice to deal with

I ordered turnovers and they made a mistake and sent the wrong flavor
but were very nice to make it right and sent me a return label for the
mistake. John was very polite and easy to talk to. Thank you

6 August 2016
Unprompted review
Rated 5 out of 5 stars

Plain old, good customer service.

They pushed my order out the same day I submitted it...I was short on time before my camping trip and they took care of my poor planning.

Looking forward to more with them!

4 August 2016
Unprompted review
Rated 5 out of 5 stars

Great company

I have ordered from several company's. they were the fastest and most efficient. They also had the freshest dates and best variety of meal components. Cant say enough about the service. Will order again really soon.

4 August 2016
Unprompted review
Rated 5 out of 5 stars

Always a pleasure..

I have purchased larger-quantity orders from The Epicenter for 4 or 5 years now to fuel students on extended summer backpacking trips. I have often called them with specific deadline requests, always getting a "live body" or rapid callback. Once, they called to save me money on shipping. One time, one box within my order went "awol" in transit and The Epicenter handled the claim with the shipper and express delivered a duplicate-box shipment to get it to me in time for our trip departure. I cannot say enough good about this company, its products, and its employees!! I will continue to do business with them for years to come!

26 July 2016
Unprompted review
Rated 5 out of 5 stars

Great Service

What took me so long to find TheEpicenter? I've ordered freeze dried foods from other sites over the years but found this company to have what I was looking for at the best price and delivered in 2 days. I will do business with this company again.

24 July 2016
Unprompted review

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