The Electric Blind Company Reviews 360

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the superb finish and integral look of the blinds. Many appreciate the excellent service, noting the prompt, courteous, and efficient approach from initial contact to installation. The staff, particularly the fitting team, are frequently described as professional, friendly, and extremely particular in achieving perfect alignment. Reviewers also commend the outstanding customer service, with many mentioning the helpfulness and responsiveness of the office staff. The installation process is often described as smooth, hassle-free, and precise, with fitters leaving areas neat and tidy. People are delighted with the end product, finding the blinds to be exactly what they wanted in terms of color, quality, and ease of use, effectively transforming their rooms.

What people talk about most

Product

People report positive experiences with product. Customers are highly satisfied with the quality and... See more

Service

Clients share positive opinions on service, consistently highlighting the excellent communication and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Quality

Consumers find quality to be positive, consistently praising the superb finish and durability of products.... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers highlight the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was a pleasure doing business with the Electric Blind Company again. We had some remedial work done in our flat, which involved taking down our blinds, replacing some damaged parts, and reinstallin... See more

Company replied

Rated 5 out of 5 stars

We cannot recommend The Electric Blind Company highly enough. The service they provide is always so prompt and courteous. This is the third time we have used this Company and wouldn't go anywhere els... See more

Company replied

Rated 5 out of 5 stars

Found The Electric Blind Company through an online search as was looking for hidden electric blinds for a building project. For layout purposes selected the fascia concealed blinds for sliding doors,... See more

Company replied

Rated 5 out of 5 stars

Jack our fitter is always so professional and friendly. Leaving everywhere neat and tidy. He has patiently taught me how to change batteries and troubleshoot minor problems. Out blinds are 7 years... See more

Company replied


Company details

  1. Window Treatment Store

Written by the company

Electric Blinds fitted in Hampshire, Surrey, West Sussex and parts of London by Southampton based Electric Blind experts The Electric Blind Company.


Contact info

5.0

Excellent

TrustScore 5 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Really happy with the blinds we have had installed. They work really well and look great. The people we dealt with were really friendly and they were flexible around installation dates when our other works over run. Would thoroughly recommend.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

Our neighbours recommended The Electric Blind Company to us and we are very pleased they did. Our windows have an unusual layout and the team were creative with fitting the blinds, which look superb. The service/communication throughout the process from the team was excellent. Would definitely recommend

11 May 2026
Unprompted review
Rated 5 out of 5 stars

We love the remote! We love this company!

I have three high windows in a central London flat which were a faff and a fiddle with the original roller blinds. I made a good decision and contacted The Electric Blind Company. Jack worked his magic and they became a source of joy every day when I click the remote. Simple pleasures. Do yourself a favour and experience the professionalism of this amazing company.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Blinds

From enquiry to completion the team have been customer focussed and efficient.
We were very satisfied with our blinds installed three years ago and have had more installed in the last few weeks.
Gemma and Jack could not have been more helpful.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Product fitted Expertly

Found The Electric Blind Company through an online search as was looking for hidden electric blinds for a building project. For layout purposes selected the fascia concealed blinds for sliding doors, a floor to ceiling window and a large normal window. They were great to deal with and I'm delighted with the results. Jack did a brilliant job with the fitting. The finish is of superb quality and looks integral to the window and door casings.

18 March 2026
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you for your wonderful feedback Neil, we are so pleased to hear how delighted you are with the results, we pride ourselves on our team, products and fitting and it's great to hear this in your review. It was a pleasure working with you.

Rated 5 out of 5 stars

Great product, amazing people!

Gemma and her team have been wonderful. We have incredibly lovely blinds and very pleased with the end results.
Our project took longer than anticipated and they were very patient with us.
Could not recommend enough!

18 February 2026
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

It was a pleasure working with you Nadia, thank you for your lovely review. It's great to hear you are so pleased with the end result and would recommend us, this means a great deal to us. We pride ourselves on our customer service and installation teams. Wishing you all the best.

Rated 5 out of 5 stars

Excellent service and high quality work

It was a pleasure doing business with the Electric Blind Company again. We had some remedial work done in our flat, which involved taking down our blinds, replacing some damaged parts, and reinstalling. Communication with the team was always prompt and helpful, whether by email or on the phone with Gemma or Claire. Site visits from Jack were very smooth as was his work. All round I highly recommend the Electric Blind Company if you want custom blinds for your home!

29 January 2026
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you for your wonderful review and recommendations Amin, it was a pleasure working with you again recently, we pride ourselves on our teamwork and customer satisfaction, so it is great to hear you've experienced this. All the best.

Rated 5 out of 5 stars

I love my new blinds

I love my new blinds. What a lovely company!
From initial contact, admin, communication, measuring/consultation through to the final installation I enjoyed a seamless, personable, professional and efficient experience.
It was so refreshing to deal with actual people and be able to totally trust their advice and the process. Jack, the fitter was utterly charming. His calm and friendly demeanour instilled confidence in his work. The double Blinds UV/Blackout for x2 courtyard windows were quickly installed and Jack took great care to clean up and remove all packaging. I only wish I had more windows!
Thank you very much.

13 February 2026
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Terry, What an amazing review, thank you so much, it means the world to us to hear such great feedback. We pride ourselves on the great team we have and our installations. Wishing you a wonderful weekend.

Rated 5 out of 5 stars

Great experience

Great experience, very informative, quick turnaround, good quality product, would recommend.

18 December 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Many thanks Tom for your lovely feedback, we really do appreciate this and pride ourselves on our exceptional customer service and products. Thank you for your recommendation also.

Rated 5 out of 5 stars

Excellent service every time

From Gemma in the office team to Jack on the job nothing but professionalism and the best service. Cannot recommend them enough.

19 December 2025
Unprompted review
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Reply from The Electric Blind Company

Thank you for your lovely feedback Celia. We are so thrilled to here how pleased you were with our service and professionalism, we strive to always provide the best experience to all our customers.

Rated 5 out of 5 stars

Brilliant experience from start to finish…

We've had a brilliant experience from start to finish with the Electric Blind Company. From first contacting them to installation the customer service has been excellent throughout from Gemma, Claire, Chris and Jack. We went for the LI-ION battery blinds with a fascia colour matched to our bifold doors. We're incredibly happy with the end product and wouldn't hesitate to recommend.

12 December 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Jo, thank you for your amazing feedback, we have a wonderful team that work very hard to ensure everything goes smoothly for our clients and they are over the moon with the end result, so it's great to hear how happy you are. I have shared your feedback with the team. Thank you again.

Rated 5 out of 5 stars

Great investment …

This product is a big investment for us. (Electric blinds for Crittall windows.). We found The EBC’s website and felt we would be in good hands after talking with them. They didn’t disappoint. Gemma and Jack with whom we dealt were great and everything went smoothly. The end product is really super and I wouldn’t hesitate to recommend to anyone who asks.

18 December 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Nicky, Thank you for taking the time to leave us such a wonderful review, we really do appreciate it. We have a great team and it is very good to hear that you felt safe in their hands, and are so happy with your blinds. All the best.

Rated 5 out of 5 stars

Outstanding performance all round.

Outstanding performance from all concerned, from the technical expertise, admin and communication, and installation and follow up. So happy with the product - window blinds and a roof blind. Would recommend the Electric Blind Company without reservation.

8 December 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Mick and Bethan, What amazing feedback, we are thrilled to hear how happy you are with your window and roof blinds, and what a great team we have here, we pride ourselves on our 1st rate customer service and products. Thank you again.

Rated 5 out of 5 stars

Excellent

Excellent. Professional, fast, efficient, friendly service. I have used them three times now and will continue to do so. Can't recommend enough.

1 October 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you so much Justine for your wonderful feedback. It is always a pleasure working with you, we pride ourselves on our service and professionalism, so it's great to hear this. We look forward to the next time you need us. All the best.

Rated 5 out of 5 stars

Highly recommended

The service from start to finish was very efficient, warm and friendly. The installation was quick and the guy was really lovely. We opted for the Lutron Blinds over 7 doors. We’ve had them for about 6 months already and we are very happy with them. They are super quiet and work well on the remote. We haven’t yet set them up with the hub but looking forward to doing this soon. We would highly recommend The Electric Blind Company!

8 May 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you for your wonderful review, we are always so happy to hear that our clients are really pleased with their blinds and would recommend us to others. Our commitment to our clients is paramount.

Rated 5 out of 5 stars

Product and Customer Service is 5*

We got our blinds installed in 2018. In 2023 I made a mistake when changing the batteries and damaged one of the blinds. The customer service was next level. The team came out and repaired the blind quickly and efficiently. Just now my teenage son managed to “break” the control. As it turned out he just locked the buttons. A quick call to the office and they explained how to unlock the buttons and we were good to go again. Furthermore, in the 7 years we’ve had the blinds I can only remember changing the batteries twice. Both the product and the company have been great. The Electric Blind Company have easily been one of the best companies we’ve had the pleasure of working with.

21 October 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Alison, What wonderful feedback, thank you so much for your kind words. We are very proud of our customer service , so it's lovely to hear such positive feedback. We are always pleased to help whenever you need us.

Rated 5 out of 5 stars

Prompt, efficient, brilliant

Extremely prompt in all aspects of service, brilliant quote and installer, really helped us make a slightly difficult installation seem incredibly easy.

1 October 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

It was a pleasure working with you and Deborah. We are very pleased to hear you were so happy with all aspects of our service and team members. We always strive to provide the best service to everyone.

Rated 5 out of 5 stars

Gemma was super helpful and Jack very…

Gemma was super helpful and Jack very efficient. Really great experience and now I have lovely blinds!

14 October 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Maria, Thank you for wonderful review, we are so pleased to hear that you had a great experience working with us, which we always strive for, and you love your new blinds. What more can you ask for.

Rated 5 out of 5 stars

Great service from Gemma and Claire in…

Great service from Gemma and Claire in the office and Jack who measured up and then fitted our blinds. We had used the electricblindcompany about 6 years ago so knew the products were good but technology has moved on so the blinds were even better than the ones we already had. We had new blinds installed in four rooms and are really pleased with them

9 October 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you for your wonderful review Jo, it was a pleasure working with you again and we are so pleased to hear how happy you are with our team, we always strive to provide an excellent service to all. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Wishing for a lantern blind to be fitted

Wishing for a lantern blind to be fitted I made enquiries of a number of companies & The Electric Blind Company soon became my favoured option from there honest helpfulness, and subsequently with their prompt, efficient & always friendly manner. The work done in fitting the blind is excellent & I can find no fault in their office & trades staff, nor did I expect to find any.
All in all a 5 star + experience

10 September 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Keith, Thank you for your wonderful feedback, this is very much appreciated. It was a pleasure working with you and we are so pleased to hear how happy you were with your blinds and overall experience working with our company.

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