Theecoshopuk Reviews 131

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Bought a KitchenAid Burr coffee grinder from Ecookshop.co.uk (Dawsons). Paid half the price than anywhere else and product arrived on time and in perfect new condition. Just great service

Rated 5 out of 5 stars

I am very happy with this purchase. I got the Planet Detox Soap Bar and the EcoLiving Wooden dish brush replacement head (which I just use on its own). Both are working really well, I do think the soa... See more

Rated 4 out of 5 stars

I really like the EcoShop products. Each one is selected to be the best for the environment that it can be, both in terms of the product itself and the packaging. Not only that but the products the... See more

Rated 1 out of 5 stars

Pleased with goods previously received, but haven’t yet received this order despite having paid for it and been asked to review it twice. Therefore, not happy this time. I went for subscription, which... See more

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

The Eco Shop UK specialises in all things eco friendly, zero waste and cruelty-free. We aim to help rid the world of wasteful, single use every day items by bringing you the best the world has to offer in regards to eco friendly alternatives for your h...


Contact info

4.0

Great

TrustScore 4 out of 5

131 reviews

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Rated 1 out of 5 stars

So far, not good.

Order apparently did not work as no confirmation email. £42 charged but nothing delivered and no response from customer services until I posted a review on here. Fingers crossed, it will get sorted now.

19 February 2021
Theecoshopuk logo

Reply from Theecoshopuk

Hey Holly, we are so sorry that you haven't received your parcel. I will look into this now and get back to you with an update. I'm also very sorry if I have missed your email! Warm regards, Bridget.

Rated 5 out of 5 stars

Wonderful product

Wonderful product.
We've been using these products for a while now. They work!
The packaging it's shipped in gets eaten by our worms and the spray is safe for the cat.

All in all we love this and could not recommend it highly enough.

Top tip; When cleaning really, really greasy surfaces we use a tiny, and I mean tiny, drop of washing up liquid. Other than that you don't need anything else.

Bravo

19 January 2021
Rated 5 out of 5 stars

I love everything

I love all of the products I’ve ordered. It was delivered quickly, the packaging was beautiful and everything was great quality - perfect for gifts! I ordered bamboo straws, a facial cleanser, charcoal mouthwash and the reusable makeup remover pads. I am so happy that I’ve found The Eco Shop and can’t wait to try more products.

4 January 2021
Rated 5 out of 5 stars

Great service

Order was running late because of an out of stock item so I was refunded without a problem. Other items were great and very professional. Staff were really helpful. Would recommend this company 😊

22 December 2020
Rated 1 out of 5 stars

A Very Poor Service

I placed an order on November 25th and received an acknowledgement of the order.
On December 8th I emailed The Eco Shop to ask about the delay as my order hadn't arrived.
I received an automatic acknowledgement stating their aim to reply within 48 hours.
It's December 15th and I'm still waiting.

15 December 2020
Rated 5 out of 5 stars

Great eco products, communication and care.

Great products, I'm getting the silicone wraps for everyone for Christmas! what Kitchen doesn't need these?
Lovely to shop for products in a place where you know the environment and ecological impact is a huge consideration. I never thought enough about it when shopping but now that there's a place I can go online to shop and be assured that my concerns for the environment are shared it's actually a huge weight off.

11 November 2020

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