Absolutely love my water bottle. The colour is stunning, quality is great and the perfect size. Doesn’t leak so perfect for bags or carrying around gym etc. Arrived super quickly, highly recommend and... See more
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Review summary
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Quality product, delighted with my new stroller mug, fits perfectly into the cup holder in my car. Well insulated & lids fit snugly. Oscar in Customer Service was super fast to respond and really he... See more
Company replied
Myself and my daughter drink a lot of water and wanted to reduce our plastic usage. We ordered these bottles and they were delivered in 3 days. Great service and my daughters bottle even has her name... See more
I absolutely loved this cocktail set for myself so I bought one for a friend, it’s stylish, well-made and just the right size for casual cocktails, drinks stay cold for a long time. Highly recommende... See more
Company details
- #1 of 1 best companies in Store
Written by the company
Eco-friendly on-the-go products, made of durable stainless steel, will help you live more sustainably and eliminate your use of everyday plastics.
Contact info
Ireland
- theecoset.com
Mug looks beautiful and the quality is…
Mug looks beautiful and the quality is very good. But when there is hot liquid ie coffee in the mug, the lid comes off and spills everywhere. I have the mug only a week and have already distroyed 2 outfits going to work.
1 July 2023
Reply from Ecoset
Hi Natasha
We are so sorry to hear about your travel mug spilling. We have sent you an email to address this also. Normally we would have no issues with the travel mugs lids. There are different factors that may effect the lid not sitting properly like the below so please check these.
1. When putting on your lid make sure the slide component is open so to allow excess steam (and pressure) to escape so the lid will sit securely.
The hot air must be released once the lid is put on as open and closing the slide component will create a vacuum seal.
2. The black O ring around the bottom of the lid must be on correctly around the lid and run flat in place. This will ensure no leaks.
If you wouldn't mind trying the above and let us know how you you get on that would be great. There is also an extra lid that you had purchased which would be great if you can try that one as well.
Again apologies for the inconvenience and hope that the above can rectify the situation going forward. Please let us know if there are any other issues as we want you to enjoy using your mug and get great use out of it.
Kind regards
Sarah
Excellent customer service and quick…
Excellent customer service and quick delivery thank you
27 June 2023
Reply from Ecoset
Hi Kerri,
So happy to hear your great feedback on our delivery and customer service! Thanks so much for this review. We really appreciate you taking the time to write it. It means a lot to a small Irish business like ours.
We were wondering if you had a free moment to spare.. if you could also leave us a review on Google too?
Click on the link below to leave a review on Google.⬇️
https://g.page/r/CWIYp3qIP5n8EAg/review
Thank you for your continued support!
Sarah & Oscar
Fabulous long lasting product and…
Fabulous long lasting product and excellent Customer service. I've bought so many at this stage, great presents and lasting.
27 June 2023
Reply from Ecoset
Hi Deirdre, So happy to hear your feedback on our products and customer service! Thanks so much for this review. We really appreciate you taking the time to write it. It means a lot to a small Irish business like ours.
We were wondering if you had a free moment to spare.. if you could also leave us a review on Google too?
Click on the link below to leave a review on Google.⬇️
https://g.page/r/CWIYp3qIP5n8EAg/review
Thank you for your continued support!
Sarah & Oscar
Speedy delivery
12 June 2023
Reply from Ecoset
Hi A
So happy to hear this. Thanks so much for this review. We really appreciate you taking the time to write it. It means a lot to a small Irish business like ours.
We were wondering if you had a free moment to spare.. if you could also leave us a review on Google too?
Click on the link below to leave a review on Google.⬇️
https://g.page/r/CWIYp3qIP5n8EAg/review
Thank you for your continued support!
Sarah & Oscar
Firstly I would like to say that I…
Firstly I would like to say that I absolutely love my Ecoset Travel Mug so when the lid needed to be replaced, finding that I could do so was a relief . . .
I can highly recommend these Mugs for personal use or as a great gift . . .
20 June 2023
Reply from Ecoset
Hi Zabeth, So happy to hear you are getting great use our of your travel mug! Thanks so much for this review. We really appreciate you taking the time to write it. It means a lot to a small Irish business like ours.
We were wondering if you had a free moment to spare.. if you could also leave us a review on Google too?
Click on the link below to leave a review on Google.⬇️
https://g.page/r/CWIYp3qIP5n8EAg/review
Thank you for your continued support!
Sarah & Oscar
Great product
Great product, delivered within the time stated, what more can you ask for!
14 June 2023
Reply from Ecoset
Hi Martha, Glad you like your Ecoset Product! Thanks so much for this review. We really appreciate you taking the time to write it. It means a lot to a small Irish business like ours.
We were wondering if you had a free moment to spare.. if you could also leave us a review on Google too?
Click on the link below to leave a review on Google.⬇️
https://g.page/r/CWIYp3qIP5n8EAg/review
Thank you for your continued support!
Sarah & Oscar
Great service and customer support
Great service and customer support. Love our travel mug. Thank you so much Oscar and team.
Best wishes,
Luis
2 June 2023
Reply from Ecoset
Hi Luis, So happy to hear you were happy with our products and service. Thanks so much for this review. We really appreciate you taking the time to write it. It means a lot to a small Irish business like ours.
We were wondering if you had a free moment to spare.. if you could also leave us a review on Google too?
Click on the link below to leave a review on Google.⬇️
https://g.page/r/CWIYp3qIP5n8EAg/review
Thank you for your continued support!
Sarah & Oscar
Excellent products and customer service …
Excellent products and customer service. Great to support an Irish company.
5 June 2023
Super fast
Super fast, personal delivery as always my bottle and travel mug are all set for holidays…
2 June 2023
Reply from Ecoset
Hi Niamh, Thanks so much. I hope you had a fab holiday! Thanks so much for this review. We really appreciate you taking the time to write it. It means a lot to a small Irish business like ours.
We were wondering if you had a free moment to spare.. if you could also leave us a review on Google too?
Click on the link below to leave a review on Google.⬇️
https://g.page/r/CWIYp3qIP5n8EAg/review
Thank you for your continued support!
Sarah & Oscar
Reply from Ecoset
Hi Tara, So glad to hear you have been so happy with our products and services. Thanks so much for this review. We really appreciate you taking the time to write it. It means a lot to a small Irish business like ours.
We were wondering if you had a free moment to spare.. if you could also leave us a review on Google too?
Click on the link below to leave a review on Google.⬇️
https://g.page/r/CWIYp3qIP5n8EAg/review
Thank you for your continued support!
Sarah & Oscar
Reply from Ecoset
Hi Naomi, Thanks for your repeat custom. Thanks so much for this review. We really appreciate you taking the time to write it. It means a lot to a small Irish business like ours.
We were wondering if you had a free moment to spare.. if you could also leave us a review on Google too?
Click on the link below to leave a review on Google.⬇️
https://g.page/r/CWIYp3qIP5n8EAg/review
Thank you for your continued support!
Sarah & Oscar
Easy purchase and fast delivery ✅
28 May 2023
Reply from Ecoset
Hi Maria, Glad you found our site easy to use. Thanks so much for this review. We really appreciate you taking the time to write it. It means a lot to a small Irish business like ours.
We were wondering if you had a free moment to spare.. if you could also leave us a review on Google too?
Click on the link below to leave a review on Google.⬇️
https://g.page/r/CWIYp3qIP5n8EAg/review
Thank you for your continued support!
Sarah & Oscar
Great quality bottles
Great quality bottles. I bought 2, one being the flasket !! It Keeps the liquid inside very cool which has been tried and teated in this hot weather. Live the the bottles can be personalised. No more mix ups at school. Customer service was impeccable. I had a slight issue but was resolved very quickly . Happy customer. 😊
14 May 2023
Reply from Ecoset
Hi O, Thanks for your repeat business. So glad you like our products. Thanks so much for this review. We really appreciate you taking the time to write it. It means a lot to a small Irish business like ours.
We were wondering if you had a free moment to spare.. if you could also leave us a review on Google too?
Click on the link below to leave a review on Google.⬇️
https://g.page/r/CWIYp3qIP5n8EAg/review
Thank you for your continued support!
Sarah & Oscar
Very efficient. Very good price.
9 May 2023
Reply from Ecoset
HI Elizabeth, Thanks so much for this review. We really appreciate you taking the time to write it. It means a lot to a small Irish business like ours.
We were wondering if you had a free moment to spare.. if you could also leave us a review on Google too?
Click on the link below to leave a review on Google.⬇️
https://g.page/r/CWIYp3qIP5n8EAg/review
Thank you for your continued support!
Sarah & Oscar
Love my travel mug
Love my travel mug, keeps my drink warm for hours, fab colour, next day delivery, would highly recommend
16 May 2023
Reply from Ecoset
Hi Niamh, So glad you like your travel mug. Thanks so much for this review. We really appreciate you taking the time to write it. It means a lot to a small Irish business like ours.
We were wondering if you had a free moment to spare.. if you could also leave us a review on Google too?
Click on the link below to leave a review on Google.⬇️
https://g.page/r/CWIYp3qIP5n8EAg/review
Thank you for your continued support!
Sarah & Oscar
Reply from Ecoset
Hi Caroline, Glad you found Oscar super helpful! He really puts customer service at the forefront of our business. Thanks so much for this review. We really appreciate you taking the time to write it. It means a lot to a small Irish business like ours.
We were wondering if you had a free moment to spare.. if you could also leave us a review on Google too?
Click on the link below to leave a review on Google.⬇️
https://g.page/r/CWIYp3qIP5n8EAg/review
Thank you for your continued support!
Sarah & Oscar
This was our second mug and it is…
This was our second mug and it is fabulous. Looks amazing and hot coffee for hours. Packaging and delivery excellent service
23 April 2023
Reply from Ecoset
Hi Crona, Thanks for your repeat order. Delighted you like our products so much. Thanks so much for this review. We really appreciate you taking the time to write it. It means a lot to a small Irish business like ours.
We were wondering if you had a free moment to spare.. if you could also leave us a review on Google too?
Click on the link below to leave a review on Google.⬇️
https://g.page/r/CWIYp3qIP5n8EAg/review
Thank you for your continued support!
Sarah & Oscar
What can I say, just brilliant!
I ordered travel mug from ecoset and realised I had ordered wrong size I then rang to change to larger size and Oscar was so pleasant on the phone, my order was changed no problem. I received mug very promptly and love it, the fact it's personalised and an Irish company was a big plus. The mug itself is great to use and hot drinks stay hot for ages, love the colours they have on website aswell. Will definitely deal with this company again and recommend to family and friends. Thank you Ecoset 😊
30 April 2023
Reply from Ecoset
Hi Breda, Thanks so much for this review. We really appreciate you taking the time to write it. It means a lot to a small Irish business like ours. Thanks for your lovey kind words about our customer service.
We were wondering if you had a free moment to spare.. if you could also leave us a review on Google too?
Click on the link below to leave a review on Google.⬇️
https://g.page/r/CWIYp3qIP5n8EAg/review
Thank you for your continued support!
Sarah & Oscar
Great service & great products
Ordered Fri & had it by Tues of a Bank Holiday weekend. Their products are terrific quality, an Irish company which is important to me. I have bought before & I will buy again. Love the added touch of personalising the products. They even rang me as I had overlooked something on my message so they corrected it for me. Keep up the good work Ecoset
25 April 2023
Amazing service even rang to make sure…
Amazing service even rang to make sure the engraving was the one I wanted would definitely recommend amazing mug and very fast delivery :)
16 April 2023
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