The Ear Specialist Reviews 

102
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's professionalism, kindness, and dedication, making them feel comfortable and well-cared for. The service provided, particularly ear care procedures like wax removal, is consistently described as quick, painless, and highly efficient. Many people report significant improvements in their hearing and overall well-being after treatment, often after previous unsuccessful attempts. Customers frequently praise the clear explanations of procedures and conditions, ensuring they feel informed and comfortable throughout their visit. The overall user experience is highly rated, with many people expressing strong recommendations and a willingness to return for future needs.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, clear... See more

Staff

Customers consistently note positive experiences with staff, praising their professionalism, kindness, and... See more

User experience

Reviewers highlight positive aspects of user experience, noting an absolutely fantastic experience from start... See more

Product

People report positive experiences with the product, with many reviewers highlighting significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is an enormous comfort to our family to have found Simon to look after our 92 year old Dad's hearing. Dad had very little hearing left when we first met Simon a few months ago. His expertise has gi... See more

Rated 5 out of 5 stars

This is the second time I've seen Simon and I truly cannot speak too highly of him. Not only is he a lovely guy, who takes the time to understand me and my issues, but he's a top top professional (and... See more

Rated 5 out of 5 stars

I’ve used Simon previously and have recommended him to a few colleagues as he is very thorough and explains what he is doing. His surgery is spotlessly clean and he is very organised. Simon sorted out... See more

Rated 5 out of 5 stars

Simon is such a personable, professional practitioner. I couldn't believe that he solved a problem with my ear within two weeks of treatment! I had seen an ENT specialist (after waiting 17 months for... See more


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Expert ear care for the Isle of Wight - Whether you're struggling with ear wax, hearing loss, tinnitus or simply want to protect your ears, The Ear Specialist can help you find the right solution to enhance your quality of life. We specialise in microsuction ear wax removal as a safe and painless alternative to syringing. We also offer hearing assessments, the latest hearing aid technology together with comprehensive aftercare as well as custom earplugs. With over a decade of audiology experience, professionally registered and insured, we provide high quality and safe care for your hearing health at either our Ryde or Cowes clinics.


Contact info

4.9

Excellent

TrustScore 5 out of 5

102 reviews

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No recent history of asking for reviews

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4.9

All reviews

(102)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had an ear problem two days before…

I had an ear problem two days before going on holiday. Got in touch and was seen late on that day. The problem was quickly fixed. I was also impressed either Simon’s manner and professionalism. Looking around his surgery I saw quite a lot of new equipment. I will certainly go back if I have any more ear problems.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

It was very easy to make an appointment…

It was very easy to make an appointment and the availability was very flexible. I discussed the problem I was having and he gave me a clear explanation on what treatment he was going to provide. The procedure was very quick and he talked me through it and made me feel at ease. The treatment was successful.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Simon is professional and friendly, he explained everything really clearly to my son and went over and above to make sure he felt comfortable and answered all his questions. Really excellent service, highly recommend.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

I can not thank Simon enough for his…

I can not thank Simon enough for his brilliant service. He was so kind, polite and helpful. I was amazed how quickly everything was done.
He also took the time to explain the entire process and made sure I have a good understanding of it.
Very easy and quick to book appointments too.
I highly recommend his clinic. Wouldn't go to anyone else!!

23 September 2025
Unprompted review
Rated 5 out of 5 stars

The waiting room and treatment room…

The waiting room and treatment room were comfy and spotless. The service was fantastic and the actual treatment was exactly as described, and was quick and worked perfectly well. Simon was great! Very professional and also was kind enough to find time to treat my partners ears too. Great service and would highly recommend. Thank you Simon!

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Simon explained to me how my ear…

Simon explained to me how my ear infection had occurred and that my doctor should have advised the removal of my ear wax as well as putting me on anti-biotics. He gives a very professional service.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

I am pleased to recommend The Ear Specialist

I recently went for my third appointment at The Ear Specialist and am always been impressed with the professionalism and friendly welcome. When it comes to ear care The Ear Specialist is definitely my first port of call on the island.

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Ear specialist appointment

Appointment was at 10 o’clock and was on time. Met the ear specialist who went through the procedure I was having everything was conducted in a professional manner and during the procedure I was kept informed and all throughout the appointment I was dealt with professionally I would have no problem returning for further treatment

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use website to make booking

Easy to use website to make booking. Friendly professional welcome. Completely pain free clearing of my ears ans I can here perfectly now. Wish I had gone to see him first rather than trying home treatments bought from chemist that did not work.

15 August 2025
Unprompted review

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