The Ear Specialist Reviews 

102
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being excellent, efficient, and professional, often highlighting the positive impact on their hearing and overall well-being. Many people commend the staff for their expertise, kindness, and reassuring demeanor, making them feel comfortable and well-informed throughout their visit. Reviewers frequently note the smooth and painless user experience, particularly with ear wax removal procedures, which are described as quick and effective. The product, often related to hearing solutions, is highly regarded for its effectiveness in restoring hearing and improving communication. People also appreciate the clear explanations provided, ensuring they understand the procedures and aftercare advice.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the ease of booking online, clear... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, kindness, and... See more

User experience

Customers had positive experiences with the user experience, describing it as fantastic from start to finish... See more

Product

Consumers find the product to be highly effective, with many reporting significant improvements in their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is an enormous comfort to our family to have found Simon to look after our 92 year old Dad's hearing. Dad had very little hearing left when we first met Simon a few months ago. His expertise has gi... See more

Rated 5 out of 5 stars

This is the second time I've seen Simon and I truly cannot speak too highly of him. Not only is he a lovely guy, who takes the time to understand me and my issues, but he's a top top professional (and... See more

Rated 5 out of 5 stars

I’ve used Simon previously and have recommended him to a few colleagues as he is very thorough and explains what he is doing. His surgery is spotlessly clean and he is very organised. Simon sorted out... See more

Rated 5 out of 5 stars

Simon is such a personable, professional practitioner. I couldn't believe that he solved a problem with my ear within two weeks of treatment! I had seen an ENT specialist (after waiting 17 months for... See more


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Expert ear care for the Isle of Wight - Whether you're struggling with ear wax, hearing loss, tinnitus or simply want to protect your ears, The Ear Specialist can help you find the right solution to enhance your quality of life. We specialise in microsuction ear wax removal as a safe and painless alternative to syringing. We also offer hearing assessments, the latest hearing aid technology together with comprehensive aftercare as well as custom earplugs. With over a decade of audiology experience, professionally registered and insured, we provide high quality and safe care for your hearing health at either our Ryde or Cowes clinics.


Contact info

4.9

Excellent

TrustScore 5 out of 5

102 reviews

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4.9

All reviews

(102)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and attentive

My consultation at Ryde was my second. I felt “listened to” , unhurried, and I was given completely painless treatment and good practical advice which was swiftly followed by emailed guidance. I would thoroughly recommend this ear specialist to anyone.

24 June 2026
Unprompted review
Rated 4 out of 5 stars

Wax removal to improve hearing

I went to the Ear specialist as I had a build up of wax and one ear was almost completely blocked and the other partially. Simon explained the procedure well and proceded to get the wax out. I didn't make it easy for him as I couldn't get on the couch properly but my hearing was massively improved. It is still very slightly fuzzy in one ear but only temporarily and clicked clear very quickly. I was advised not to get any water in the ear for a couple of days as there were signs of a small amount of residual liquid so hopefully it will be 100% very soon

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Super service

Super service, easy to book online, clear directions on location with parking outside. Very detailed history taken followed by a thorough examination and treatment given as needed and follow on advice given. Would highly recommend.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Simon is a saviour

This man is a saviour. Thanks Simon. No fuss, no pain. My annual visit for removing my wax went like clockwork. I really appreciate your help and advice in addition to the wax issue.
Look no further for your ear problems good people.
Many, many thanks Simon.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Very professional.

Simon was very professional, procedure was explained throughly and i had no issues during or after. Was reluctant to get my ears sorted due to a negative experience a few years ago but glad I did, I would highly recommend The Ear Specialists.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The ear wax removal was explained in easy to understand detail. I was made very comfortable and the procedure only took around 5 mins and was painless. I thoroughly recommend them and will return when the time comes to have the procedure again.

4 February 2026
Unprompted review
Rated 4 out of 5 stars

Very quick and easy to make a booking

Very quick and easy to make a booking. Moved from a competitor because of long delay before appointment available. Online Date/time of available slots was extremely helpful, so I could fit my visit round other activities. Actual booking system did not work properly to start with.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

FIRST CLASS IN EVERY WAY

It is an enormous comfort to our family to have found Simon to look after our 92 year old Dad's hearing. Dad had very little hearing left when we first met Simon a few months ago. His expertise has given Dad back enough hearing to be able to communicate with us again. We wish we'd found Simon years ago. He is professional, dedicated, personable, kind, caring and reassuring. His aftercare is excellent - above and beyond, in fact! We wouldn't hesitate to recommend him to you.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

During my appointment with Simon

During my appointment with Simon, I found the session both insightful and engaging. It's evident that his expertise shines through in his work. The way he communicated was both straightforward and easy to understand, making the entire experience unexpectedly pleasant. I highly recommend him!

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Professional, painless and efficient service


Simon at the Ear Specialist in Ryde on the Isle of Wight saved my Christmas holiday. He saw me at very short notice as an emergency appointment and I am so impressed. He was professional, calm and reassuring, providing a painless and efficient service. Highly recommended 👌

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Able to use hearing aid again - thank you so much!

I was unable to use my hearing aid as getting lots of feedback from it, audiology advised I needed to have the wax removed from my ear which was causing the feedback. I called The Ear Specialist late on a Friday afternoon, and even though they were fully booked, they understood how stressed it was making me feel and fitted me in that same evening! Thank you so much Simon and team, I’m now able to fully enjoy having hearing in both ears again and join back in life properly again 🤩

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

I had an interesting and informative appointment with Simon, and it's clear that he is a consummate professional.
Everything was explained in a clear and concise manner, and the whole experience was surprisingly enjoyable!
Thoroughly recommended.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Great hearing test

I was made to feel really comfortable and had everything explained in a way that was easy to understand. Made to understand how my hearing loss can affect me and things I can do to help myself in busy situations.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Cannot recommend highly enough!

This is the second time I've seen Simon and I truly cannot speak too highly of him. Not only is he a lovely guy, who takes the time to understand me and my issues, but he's a top top professional (and I've seen a few!). I have some hearing loss and may one day need aids, but he's never tried to push me into buying some - quite the opposite. His suction-based wax removal is quick, painless and very efficient. If you have any issues with you ears whatsoever, go and see him!

5 December 2025
Unprompted review

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