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The Dua Brand Reviews 761

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TrustScore 4.5 out of 5

4.3

Perfume Store
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Review summary

Created with AI, based on recent reviews

Considering 404 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the fragrances are long-lasting and often replicate original scents very closely, sometimes even surpassing them in performance. Many appreciate the affordable prices, which allow them to experience luxury scents without a high cost. The delivery service is frequently described as fast and efficient, with items arriving well-packaged and often ahead of schedule. However, some people were dissatisfied with their orders, mentioning that certain fragrances did not smell as expected or were not similar to the original scents they aimed to replicate. A few customers also experienced issues with damaged bottles or incorrect items being sent. Additionally, some reviewers noted that processing and shipping times have become slow recently, and a minority expressed concerns about the company's return policy for faulty or incorrect products.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the high quality and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the high quality and longevity of... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the affordable prices, stating... See more

Order

Consumers have ambiguous experiences with their orders. While some reviewers report quick processing and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

These guys have mastered the art of replication! I only use my signature scent that normally costs $170, got it for just $100 here and it smells identical. My only reason for giving 4 stars is because... See more

Rated 5 out of 5 stars

I like being able to get the extrait edition of an EDT I really love, like Burberry London. Dua offers a great way to experiences excessively expensive or elusive fragrances without breaking the b... See more

Rated 5 out of 5 stars

Great experience with Dua Brand purchases. This review comes after my 3rd purchase with Dua Brand. Everyone loves high end perfume but not the price! Dua Brand perfumes bring both the luxury experien... See more

Rated 5 out of 5 stars

I made two orders for Dua Lux 100ml bottles during Christmas sales and only took 2-3 days to process before sent to Fedex. Overall, they took only a week to arrive to Australia, faster than local A... See more

Company details

  1. Perfume Store

Written by the company

DUA Fragrances hand crafts premium perfumes, colognes, and fragrances in Los Angeles. Our exquisite collection is perfect for anyone who loves luxury and wants to feel unique without spending a fortune.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

761 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Allow the perfumes to undergo maceration

I want to update my review. Initially, the scent didn't seem like the original to me, and it had some unpleasant notes. It turns out that these perfumes need time to macerate, because the perfumes are new and the brand doesn't have time for them to undergo maceration at the factory. So, my perfume sat for a week, and the scent became very close to the original; the smell became pleasant. I'm thrilled!

20 October 2025
Rated 4 out of 5 stars

Affordable and luxurious scents

These guys have mastered the art of replication! I only use my signature scent that normally costs $170, got it for just $100 here and it smells identical. My only reason for giving 4 stars is because they use UPS, and sometimes those deliveries aren’t the most reliable on timing.

20 October 2025
Rated 5 out of 5 stars

Customer service

Customer service was excellent with response and resolution for an incorrect item that was sent in my order. They sent the correct item (replacement) for free and timely.

17 October 2025
Rated 5 out of 5 stars

Comminucation is good with Dua

Comminucation is good with Dua, wven when asking about scents that I cannot find and when they will be available. The quality seems pretty great as well. There are good deals to be had often.

17 October 2025

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