Thedropstore Reviews 2,238

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent value and competitive pricing of the products, often highlighting the availability of unique items not found elsewhere. Many consumers appreciate the wide selection of spirits and the overall quality of the goods received. The ordering process is frequently described as easy and straightforward, contributing to a positive shopping experience. However, some people were dissatisfied with aspects of the delivery service, noting occasional delays or issues with items not being sent as expected. A few reviewers also mentioned problems with order fulfillment, such as missing items or a lack of communication regarding shipment updates, which led to frustration, especially when orders were time-sensitive.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise fast and... See more

Product

Reviewers highlight positive aspects of product. Customers praise the great selection of spirits, competitive... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers praise the easy ordering process,... See more

Price

Customers consistently report positive experiences with pricing. Many reviewers highlight the great and... See more

Service

Consumers find service to be ambiguous. Many customers praise the "great service" and "excellent prices,"... See more

Based on these reviews

Rated 5 out of 5 stars

We buy our supplies of Whitley Neill gin regularly from The Drop Store as they offer excellent value for money with their discounted prices. As our orders are always over £60 we also qualify for free... See more

Rated 5 out of 5 stars

Fantastic service Amazing products Introduced me to other drinks,always been a Pernod drinker,have added flavoured gin,flavoured rum and flavoured vodka to my list now. Great for unusual gifts f... See more

Rated 5 out of 5 stars

Fantastic value for money. Delivery did not take as long as I expected reading other reviews. Delivered within a week and a half roughly from ordering. Great range of spirits available. Thank you. Wil... See more

Rated 5 out of 5 stars

I ordered from here Monday and had them for Friday! I contacted the customer service team on Tuesday to make them aware u was having a party for my 30th on thw following Saturday and asked if there i... See more


Company details

  1. Beverage Distributor
  2. Alcohol Store
  3. Soft Drinks Shop
  4. Wine Store

Written by the company

Online drinks Supplier. Much of our catalogue is focused on exclusive brands that may not be readily available on the High Street or Supermarket. Some of our products have been sourced so well that they are ONLY available through our site.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

A seasoned buyer from Dropstore

I have been using the Dropstore for just over a year now and every time the deliveries are bang on time. This is the most efficient wauy to buy great Gin at the best possible price. I just wish I could get the 10% off that new customers get because when I fist started that wasn't available. Why not give your regular clients some perks !!!

22 March 2026
Rated 5 out of 5 stars

Gin lovers…

We buy our supplies of Whitley Neill gin regularly from The Drop Store as they offer excellent value for money with their discounted prices. As our orders are always over £60 we also qualify for free delivery which is a bonus. Delivery by DHL is sometimes a tad slow but we try to preempt this by ordering well before we run out. All in all a good company to deal with and we will definitely continue to use them.

23 March 2026
Rated 3 out of 5 stars

Watch out for what actually gets delivered

Reasonably priced and fairly prompt delivery however the order arrive with items missing which we were still charged for. If they don't have the item to send I would expect them to automatically refund it or not charge for it however you are left trying to contact them which is a painful experience.

30 March 2026
Unprompted review
Rated 2 out of 5 stars

Rubbish to what they used to be

Used to buy from these guys all the time but now it’s just a load of rubbish. Bundle deals are awful, loads of never heard of brands claiming to save loads of money. Get back to doing what you did before or give up

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. Easy to order great price.
The courier broke a bottle in transit. The drop store sorted it out straight away and I got the order the next day

20 February 2026
Rated 5 out of 5 stars

Flavoured Vodka

Arrived very quickly. Well packed. The Strawberry cheesecake vodka is 👍🏻👍🏻👍🏻👍🏻👍🏻

19 February 2026
Rated 5 out of 5 stars

The Drop Store Delivers

Sitting here sipping on a cherry vodka, one of many treats sampled from The Drop Store. If you fancy a drop, you know where to shop. They always deliver as promised and bottles come very well packed in recyclable materials.

19 February 2026

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