I have been with The Directory Guys for 10 years, they have helped me rank highly on Goggle and supported me with marketing ideas such as Google Adwords and Google reviews. With all three of my bea... See more
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Created with AI, based on recent reviews
London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 64% of negative reviews
Typically replies within 2 weeks
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Karla was very helpful and made me feel valued as a customer, she was extremely professional and patience. Thankyou

Reply from The Directory Guys Ltd UK
Horrible experience with this company that I am still battling to this day. Been dealing with them for 2 months now still chasing my domain. They are refusing to transfer the domain. I have kindly asked that if they dont want to transfer it, it's fine, just delete my information on the poor website they created. Refuse to do either. Take long time to get an answer back. When I call they say sorry that person is not available at the moment. When I email takes them weeks to answer back. At first they tried to say they dont have access to the domain as they transferred it so I had to chase where the domain was through cloudnext and nominet and both have said the same thing, the company (the directory guys) still have the domain registered get them to ring us and we can help them transfer it. They refuse to ring the companies claiming it's impossible to get ahold of them but I never had any issues getting ahold of them. Excuses that keep me running in circles. This company is an absolute joke and would highly advise anyone to stay away from them. Charged me even after I cancelled my subscription. Promised me a 30 day money back guarantee which they deny ever saying. I can keep going on and on about the bad business practice this company has bit I think I have made my point. Stay away or forever regret your decision of signing up with them.
After initially posting this review they were quick to respond to me and sort out my situation. They have transferred the domain finally and refunded some of the money back but not all. Carl who dealt with the matter was good and efficient with getting it done. Unfortunately the damage has been done to my company which can't be repaired. I was going to give 3 stars if a full refund was given back but have decided for 2 stars as it wasn't a full refund. Also was only refunded partly for the website and not the extra month subscription. Just happy to be done with it. Weight lifted off my shoulders for sure.

Reply from The Directory Guys Ltd UK
Nivan was very helpful and easy to deal with and very patient with my lack of knowledge with it but walked me through everything perfectly

Reply from The Directory Guys Ltd UK

Reply from The Directory Guys Ltd UK
Gino is always advising me what to no next regarding getting my business out there. Top fella!

Reply from The Directory Guys Ltd UK
I have opportunities to spike with Nivan..hi was very helpful with my Google profile business
Thank you Nivan.Goog job 👍☺️

Reply from The Directory Guys Ltd UK
Great service for the price.
Gino has always been a great help and always looking to improve the services.

Reply from The Directory Guys Ltd UK
Lukas is one of the nicest customers service person I’ve ever met he went up and beyond to help me out I appreciate everything he has done to get my business back to where it needs to be. Thank you so much

Reply from The Directory Guys Ltd UK
⭐⭐⭐⭐⭐
Excellent service from Mr Nivan. He was very helpful and professional throughout the process and made setting up my review account quick and easy. He explained everything clearly and was always happy to help. I really appreciate his support and would definitely recommend his service to others. Thank you, Mr Nivan!

Reply from The Directory Guys Ltd UK
Nivan was a great help and patiently guided me through the process

Reply from The Directory Guys Ltd UK
Gino and team always ask how things are going with my Buissness and are always there to help how ever small. This service has changed my Buissness and would highly recommend them as a Buissness

Reply from The Directory Guys Ltd UK
Nivan was very helpful. Great experience so far

Reply from The Directory Guys Ltd UK
Karla was Fast, friendly, and professional and answered all my questions. Mark from Build & Bloom

Reply from The Directory Guys Ltd UK
Excellent customer service from Jess, highly recommended!

Reply from The Directory Guys Ltd UK
Really happy with the service I’ve received so far from The Directory Guys.
Great service from Sian today. She was friendly, professional and really helpful throughout our conversation. Everything was explained clearly, she took the time to answer my questions and made the whole process straightforward.
Really pleased with the service so far and looking forward to seeing the results for my business. Thanks again, Sian. Much appreciated.
Chantelle gave me a call after hours, which I really appreciated and showed how dedicated she was to helping me. She was extremely helpful and took the time to answer all my questions about improving my business, increasing my online visibility and getting better results online. Everything was explained clearly and she was genuinely willing to help.
I also spoke with Nivan today, who was equally helpful. He went through everything quickly and efficiently and got me set up with REVU. He helped me connect my Facebook page for reviews and explained how everything works alongside my Google Business page. The whole process was straightforward and everything was explained really well.
Great service from all of them. I’m very happy with how things are going so far and look forward to continuing to work with the team and hopefully seeing my reviews, ratings and overall online visibility continue to grow.

Reply from The Directory Guys Ltd UK
Ivan was very helpful and positive and patient what some clients really need for confidence with a company

Reply from The Directory Guys Ltd UK
Great experience from start to now, have jess as my account manager and she’s a dream to work with. On time, consistent and reliable. That’s how I’d describe her and them 🙌🏽

Reply from The Directory Guys Ltd UK
Cristina was fantastic to work with—great communication, very professional, and super smooth from start to finish. Highly recommend.

Reply from The Directory Guys Ltd UK
Hi it's been a good experience for me,as I have a very good campaign manger ,by the name of Jess and what i like about jess is she has constructive ideas to bring customers in,check that the content is correct, and keep me posted on how Uwant2drive is getting on,Jess is very professional and well driven, thanks for your help.
Franklin uwant2drive

Reply from The Directory Guys Ltd UK
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