thedesifood Reviews 

122
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers had a great experience with this company. People love that they can easily purchase authentic goods from abroad, praising the fantastic product selection and consistently helpful support team. Many consumers point out that shipments are carefully packaged and frequently arrive much faster than expected right to their doorsteps. Some reviewers were not happy with delivery delays, explaining that certain packages took weeks to reach their destination or remained stuck in transit for a long time. Others also noted frustrating issues with missing or damaged goods inside their parcels, making it difficult to fully enjoy their shopping experience.

What people talk about most

Delivery service

People report positive experiences with delivery service, often highlighting prompt arrivals and secure... See more

Product

Customers consistently note positive experiences with product selection and quality. Reviewers frequently... See more

Order

Consumers find order experiences to be mixed, as some people report pleasant and successful deliveries, while... See more

Service

Users describe positive interactions with service, expressing high satisfaction regarding trustworthiness,... See more

Quality

Customers had positive experiences with quality, expressing satisfaction with original brands, good shelf... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with my experience at TheDesiFood.com! I ordered a variety of Masalas, snacks, and food items that we don't get here in Canada. The package arrived faster than the estimated delivery date... See more

Rated 5 out of 5 stars

I ordered Indian skincare products that I can't find in the European market. It's the Kumkumadi oil from Kerala Ayuverda brand. Excellent ! I'm very glad that The DESIFOOD can deliver to Belgium. B... See more

Rated 5 out of 5 stars

I am happy Desifood exists, as they can ship Indian food from different parts of India to europe. I hope they expand their range to include even more foods, and reduce shipping costs further in the... See more

Rated 5 out of 5 stars

I have ordered 5 times over past one year for some of my authentic traditional food items from India. Never had a single issue with them. Items are packaged well and delivery is within reasonable time... See more


Company details

  1. Indian Grocery Store
  2. Cosmetics Store
  3. Fashion Accessories Store
  4. Health and Beauty Shop

Written by the company

At The Desi Food, buy a wide variety of regional and branded food products, and groceries, and get them delivered to your doorstep worldwide. We also deliver cosmetics, baby care products, Ayurveda, Unani, homeopathy, traditional Indian clothing, kitchen essentials, and more. The Desi Food serves as a one-stop solution for all your Indian needs. Order your favorite items and experience the essence of "desiness" no matter where you are in the world.


Contact info

4.1

Great

TrustScore 4 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(122)

80 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointed with the service

Disappointed with the service. Ordered and still waiting after 10 days with no updates on tracking. Tried WhatsApp, calls, and chat support with no response. Requested a fresh batch last time and was let down again.

17 January 2026
Unprompted review
Rated 1 out of 5 stars

Faulty material supplied without any response

The company supplied me a faulty pressure cooker. I bought from a reputed Hawkins brand. Although it said that is compatible with induction hob, it didn't work with an induction hob. I submitted video proof, but there is not much response from the company. They keep on saying try in other plates etc.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Ordering again now

This might be my go to retailer for ayurvedic medicines for Europe delivery. I actually recommend because I researched and found this to be one of, if not the best.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Indian products to Belgium

I ordered Indian skincare products that I can't find in the European market. It's the Kumkumadi oil from Kerala Ayuverda brand. Excellent !

I'm very glad that The DESIFOOD can deliver to Belgium. Big thanks and within the 10 working days promised 👌

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Top experience

It was very easy to find products very good quality and the reasonable price. I know the brand I was a bit worried about the delivery but all tracked and they always answered properly to any of my requests. Well done.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Service recovery

Initial delivery was a mess, as the packaging was not to the standard and my package had leaked, sent pic of damaged parcel and was replaced immediately without extra cost and no question asked, delighted by tge quality of service, will definitely recommend and repurchase.

2 January 2026
Unprompted review
Rated 1 out of 5 stars

This is a Scam by TheDesiFood online…

This is a Scam by TheDesiFood online store.
I ordered 24 Mantra Organic Sambar Powder total of 5 packages. Guest what after two days they message via WhatsApp saying they no longer carry this item and they want to replace it with MTR sambar powder which is lower rice and not organic. The 5 packages cost RM56.16, but they only refunded RM52.79. Ask them where the balance RM3.37 is? They just reply without any payment slip proof and claim it is payment platform charges. The DesiFood online platform actually uses this kind of method to scam consumers by providing a service that they can’t fulfill orders but is best at scamming customers. Please everyone stop using this “TheDesiFood” online platform. I am very disappointed with this kind and Indian food online platform. Don’t get fooled by the catalog they provide you be scammed at last and regret it and lose your money.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service from the The Desi Food…

Great service from the The Desi Food team. It was refreshing for a company to reach out and offer alternate options rather than assuming and sending any alternative. The delivery was swift and the service was excellent. Products arrived well packaged

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I have ordered 5 times over past one year for some of my authentic traditional food items from India. Never had a single issue with them. Items are packaged well and delivery is within reasonable time. I can certainly tell the products received are of original brands and the overall experience with thedesifood has been smooth and stress free. Although I find product prices on higher side but highly recommend them if you are living outside of India and particular about certain branded Indian food products which are not easily available outside India.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Great selection of products! Prompt service

Great selection of products! Super customer service, especially from order till delivery! Constant update! Appreciated close attention on international delivery. The sales team ensured and expedited delivery before start of Christmas holidays!
In short reliable and trustworthy!

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Today I really got delighted

Today I really got delighted - a postman rang at the doorbell, in his hands a small parcel all the way from India to the Netherlands.
Containing 2 jars of my cough medicine. It’s the only medicine that helps when my throat irritation sets in.
The delivery was quick, the package very well packed and even had a little surprise in it!
The Desi Food Company-you made my day!!
Thank you so much ☺️
Ingrid Thorsell

19 December 2025
Unprompted review
Rated 4 out of 5 stars

Good…

I initially had problems with them as no one replied to my 3 emails and WhatsApp (hence the 4* but as soon as i was sent the tracking link it was very smooth from there. I did not receive one 1 item i email back was given the refund..very happy with products will be shopping more. just wish the communication was a bit more on point

18 December 2025
Unprompted review

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