Yeah it was quite good the assistance…
Yeah it was quite good the assistance helped me man
4 January 2025
Unprompted review
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3.8
Great
46 reviews
Hasn’t replied to negative reviews
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thanks for the support
19 December 2024
Unprompted review
Eric will be of great once I've received my refund.
Refunds must be paid.
13 December 2024
Unprompted review
Reply from Thedecoluxe
Dear Meranda,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@thedecoluxe.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Money refund
31 October 2024
Unprompted review
Thank you for the assistance
Thank you for the assistance, Escalation Team
9 November 2024
Unprompted review
This company is a fraud scam
This company is a fraud scam , they make you sign up and charge 50 pound random transactions , if I could show you screen shots I would ,
3 November 2024
Unprompted review
Reply from Thedecoluxe
Dear Nabeel,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@thedecoluxe.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Thanks for the help
3 October 2024
Unprompted review
This is a scam website
This is a scam website. They'll trick you into paying a small 2 EUR / USD fee, then the automated top up subscription launches. If you want to cancel, they'll still be charging you.
29 September 2024
Unprompted review
Reply from Thedecoluxe
Dear Aneta,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@thedecoluxe.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
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