The Credit Company Reviews 23

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

I would them a minus 100 stars if i could Customer service is non existence i rang them in regards to an account that should have been closed month ago they kept putting me on hold till it got to th... See more

Rated 1 out of 5 stars

I was reading and researching just as any normal person would looking for the right company to help repair credit. Talked to Malon the intake specialist that basically sold me a dream. I could go into... See more

Rated 5 out of 5 stars

Let me tell you i have worked with a few credit repair companies that swore they would work. Spent a few hundred dollars a month. Alex is the only one that was upfront, realistic and honest. Not to m... See more

Rated 5 out of 5 stars

These guys did an outstanding job on working on my credit! Call and talk to Alex. A really awesome guy! They did exactly what they said they were going to do. They got charge offs, collections and out... See more

Company details

  1. Credit Counseling Service

Written by the company

The #1 Fastest Growing Credit Repair Company in the US. We help people reclaim their financial freedom through effective credit restoration. We use innovative, new, and proprietary strategies to get our clients incredible results. If you're not satisfied, we have a 100% Money Back Guarentee. Call today at (855)720-FICO (3426)


Contact info

2.7

Poor

TrustScore 2.5 out of 5

23 reviews

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No history of asking for reviews

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2.7

All reviews

(23)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolute nightmare

I would them a minus 100 stars if i could
Customer service is non existence i rang them in regards to an account that should have been closed month ago they kept putting me on hold till it got to there closing time than hung up on me no resolution. Rude un helpful and love holding ppl hostage.

2 February 2024
Unprompted review
Rated 1 out of 5 stars

Credit Repair scam

I was reading and researching just as any normal person would looking for the right company to help repair credit. Talked to Malon the intake specialist that basically sold me a dream. I could go into detail but I am saving you from wasted time and money. AVOID THE CREDIT REPAIR COMPANY AT ALL COST!!! BUYER BEWARE.

17 August 2023
Unprompted review
Rated 1 out of 5 stars

I was very transparent in May

I was very transparent in May, 2022, that I had a derogatory that was for a unusual situation with an ex and a rental agreement. This incident took me from excellent to fair credit. The Credit Company said they could help last year. I followed on instagram for a while since my research with Credit Saint and others said they could not help. I have photographs, a police report, etc supporting the motivation to leave this property. In addition, to them inflating the balance over $10k and then recanting in email and on the phone, reporting 2 years after the fact when the unit was rented within 2 months falsely was crime enough but the credit bureaus allow this ambiguity? Emails with the debt collector substantiating all of this and TCC strang me along for over a year and when confronted they said I NEEDED TO CALL the DEBT COLLECTOR. Tried that first and then paid them for another year of wasted time. Cancelled and getting an attorney. This is from 2018 and apparently Mr. Ortiz in Miami is trained like (and I quote) a "Navy Seal" to hold people's credit hostage for the American Rent Bureau. Pay an exorbitant amount, originally $12k and reported as $25k or your credit is screwed. The Credit Company has not done a thing for me that I could not do myself. Very disappointing!

14 July 2023
Unprompted review
Rated 4 out of 5 stars

I was reading the reviews

I was reading the reviews. My experience is good, all my questions answered about repair my credit score. Nice and helpful staff.

14 September 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Company !!

I’ve been with this company for 4 months now and throughout the process they continued to show professionalism as promised. Whenever I have a question or a problem when going over anything they get back to me and answer all my concerns and keep me in the loop. Being someone new to credit repair and learning the ins and outs, I understand it takes patience dealing with customers like myself who always have a handful of questions and they sure do make me feel at ease with the helpful insight they continue to apply while working to help me fix my mistakes that I could never do on my own. Thanks credit company for having my back.

9 September 2022
Unprompted review
Rated 5 out of 5 stars

Brooke was absolutely incredible!

Brooke was absolutely incredible!! She was detailed, thorough and answered all my questions. Her kind attitude and transparency really helped me feel relieved about the process!

31 August 2022
Unprompted review
Rated 1 out of 5 stars

They are a scam and do not in anyway go…

They are a scam and do not in anyway go there. Same thing get approved be funded in 24 hours then bang you loss money and they don’t answer you at all when you try and ask what is going on. $475 down the drain. Needs to be reported and get these scum

31 August 2022
The Credit Company logo

Reply from The Credit Company

Thank you for your review. I believe you may have mistaken us for the Australian loan company that we have been mixed up with several times in the past as your geotag/location is based in Australia and our company is located in the United States. The company you are looking for is www.thecreditcompany.com.au whereas our company is just www.thecreditcompany.com

You may have been trying to contact them via this email address help@thecreditcompany.com.au which is a completely different company. We have no affiliation with them at all. We hope you are able to get this matter resolved.

I hope this clears things up and if you would kindly update your review or remove it as we are not the same company. Thank you

Rated 1 out of 5 stars

Don’t go here they’ll approve your loan…

Don’t go here they’ll approve your loan then they expect you to pay $140 to a Nicole person, then you send it they then tell that the fund will be deposited into your account within 24 hours and it never happens! Then you leave them a review and tell you that it’s the wrong company well that’s incorrect when they say it’s not the same one well it is with the same email address and everything.

23 August 2022
Unprompted review
The Credit Company logo

Reply from The Credit Company

Jodie can you please email us at support@thecreditcompany.com so we can contact you regarding this matter?

Rated 1 out of 5 stars

There ar a scam and want you to pay money…

Theyvr a scam and want you to pay money into there bank then u dont here from them

5 July 2022
Unprompted review
The Credit Company logo

Reply from The Credit Company

Mandy unfortunately we don’t have, nor have we ever had anybody by the name of Mandy or Amanda Young in our database. This review seems to have been left in error. If you believe you were a client at one point you can contact us at support@thecreditcompany.com for a refund of your services. Thank you.

Rated 5 out of 5 stars

The best credit repair guys!

These guys did an outstanding job on working on my credit! Call and talk to Alex. A really awesome guy! They did exactly what they said they were going to do. They got charge offs, collections and outstanding balances removed in a few months

11 May 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely surprised

Absolutely surprised. Points are going up. Things are getting cleared. I will continue to work with them till we reach the sky. Super excited and happy for this progress.

13 April 2022
Unprompted review
Rated 5 out of 5 stars

Best credit repair company to date

Let me tell you i have worked with a few credit repair companies that swore they would work. Spent a few hundred dollars a month. Alex is the only one that was upfront, realistic and honest. Not to mention 3 months in and my score is up 84 points.
His communication is excellent so he doesn’t just take your money and run he works with you regularly. Highly recommended.

30 March 2022
Unprompted review
Rated 5 out of 5 stars

50 points in 3 months!

Alex and The Credit Company were amazing, they delivered on their promise and raise my score drastically, I would always recommend them to family and friends. I will never use another credit repair company again!

1 October 2021
Unprompted review
Rated 5 out of 5 stars

The best in the business

Absolutely great experience working with The Credit Company (tcc), not only did they help me remove negative remarks on my credit score , they also help me lower my payments on my bills and loans and consolidate all my debt by boosting my score , this service paid for itself in the first month and then some. 100% a must do situation.

30 September 2021
Unprompted review

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