The Coaching Masters Reviews 285

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I have been part of The Coaching Masters since August last year, and the level of learning is amazing. The delivery and teaching techniques have allowed me to learn so much faster than in previo... See more

Rated 5 out of 5 stars

I have loved my journey so far with The Coaching Masters, I am a life long member and am really glad I took that leap as the training, guidance, support and community are invaluable. Also, I have had... See more

Rated 5 out of 5 stars

Coach masters has been an incredible journey so far and it’s only really just started. I like the app and how easy it is to navigate, connect and find things. The support is always on hand espe... See more

Rated 5 out of 5 stars

Absolutely amazing! Just finished my foundation course. It’s truly valuable way of not just finding your purpose but self-understanding and self grown process what came with it :) never really wrote a... See more

Company details

  1. Class
  2. Coaching Center
  3. Educational Institution

About The Coaching Masters

Written by the company

The Coaching Masters is an interactive online training platform and community for aspiring coaches and coaching professionals.

With a range of products focusing on coaching qualifications, accreditations and courses as well as comprehensive business training helping people set up and grow their online coaching businesses from scratch.

With TCM, anyone can learn how to become a coach and start an online coaching business within just a few months!

“We pride ourselves on a dynamic community of nearly 5,000 coaches and coaching professionals across 81 countries, having qualified over 1,500 coaches and an insane $250M earned by our coaches… So far! With us, no matter where you’re at, you can…

Coach Your Way To Freedom!”

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

285 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This is the most surprising scam

This is the most surprising scam. First of all, the content in the membership is quite good, and I don't regret paying that amount. However, the fact that they run giveaways for 5-star reviews in exchange is already alarming.

I canceled my membership two days before renewal and received a confirmation email. Today, I was charged again, so I checked my membership, and it was active again. I went through my emails and noticed that while all the newsletters go to my main folder, emails about the cancellation go into my spam folder.
So 2 days ago I received this message : "Hey XY,
Bummer to see you go already! 😔

This is to confirm that your subscription to The Coaching Masters Membership has been cancelled. You won't be charged from today onwards.

Should you have any questions, please don't hesitate to reach out."

After this my membership was active again and charged again.
Come on, guys, do you really need to scam people?

22 June 2024
Unprompted review
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Reply from The Coaching Masters

Hi Laura,

We are sorry to hear about your one-star review, especially since you mentioned that you enjoyed our content. It is unfortunate that your membership wasn't canceled despite the email confirmation you received, but we have already addressed this issue with you and refunded your latest payment.

We hope you will consider changing your review, as it doesn't reflect the quality of our training, which you acknowledged was good. Errors do occur from time to time, and we can assure you that we are not scamming people with our life-changing courses.

We apologise for your experience and wish you all the best in your future endeavors.

Best wishes,
TCM Team

Rated 5 out of 5 stars

Brilliant, got so much from just one call.

The Coaching Masters membership has been such an amazing experience so far. I’ve gained so much knowledge, practical advice and mindset tools from the programs in a short space of time. And my coaching calls with Natalia were wonderful - they gave me so much clarity and confidence. I’m truly grateful this personalised coaching is included - it makes a big difference :)
Thanks for everything you’re doing,
Becky x

15 May 2024
Unprompted review
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Reply from The Coaching Masters

Hi Becky,

Thank you for sharing your experience with us. We are so glad to have you as part of our community, and we're always here to support you throughout your coaching journey.

If there is anything we can do for you, please don't hesitate to reach out.

Best Wishes,
TCM Team

Rated 5 out of 5 stars

Absolutely Amazing!

Since joining The Coaching Masters, I’ve had nothing but a positive experience! The Coach App is an amazing resource to have. Access to various courses and resources to help you build your Coaching business! The community are all like minded individuals who encourage and support each other by sharing knowledge and experiences.
The customer service has been PHENOMENAL so far! Speedy responses and eager to help with your enquiries!
I would encourage anyone looking to start their life coaching journey to join. You won’t regret it!

28 May 2024
Unprompted review
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Reply from The Coaching Masters

Hi Lasharne,

Thank you for your fantastic review!

We're delighted to hear that you've had such a positive experience with us here at The Coaching Masters.

It's great to know that our app, community and customer service have met your expectations. Your encouragement means a lot to us.

Thank you for recommending us and for being a part of our journey!

Best Wishes,
TCM Team

Rated 1 out of 5 stars

Avoid at all costs worst customer…

Avoid at all costs worst customer service I’ve ever encountered do not give your bank details they take unauthorised payments from your account
The quality of the course is same as free courses on udemy u received a certificate for a course I didn’t even complete
They close their Facebook down due to all the poor reviews and people complaining
They run competitions for people to put of 5 star reviews

1 May 2024
Unprompted review
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Reply from The Coaching Masters

Hi Coco,

We are sorry to hear about your experience with us.

Unfortunately, we weren't able to find you in our customer base, so we're not able to address your specific concerns regarding unauthorised payments or the level of service you have received from us. Please reach out to us so we can look into this for you and refund you if there are any payments we have taken that should not have been taken.

We are saddened to learn that you are not satisfied with our courses. Again, as we're not sure which courses you are referring to, we're not able to address your quality concerns directly. If you are referring to our premium courses, they come with weekly live workshops, which are not offered on Udemy, and our certificates are of a higher standard, so this is not comparable. We also do not give out certificates freely, so if you don't believe you should have received it, we would suggest reaching out to us so we can look into this for you.

Our Facebook community has served us well, and we have made the decision to close it so that we can host our community inside our new CoachApp, which has much more engagement and is a more positive environment for our students, where they can get personal support from our facilitators and even the founders themselves. The benefits of having the community in one place where we also have our courses mean that our customers don't have to switch between platforms and they can get support much more easily.

We also do not run any competitions that involve customers leaving us reviews that are not genuine, and many of our customers can attest to that as our courses have truly transformed many people's lives. But we understand that we are not for everyone, and we truly hope that you'll find an academy that is more aligned with your needs.

All the best,
TCM team

Rated 5 out of 5 stars

The Coaching Masters continues to keep giving quality

The Coaching Masters App is such a great tool full over relevant Information, easy on the eye, no overwhelming jargon or fluff. For the price, Coaching Masters give value for money +++++. There is no packages that offer such quality in so much quantity for a small amount. However, true to Lewis and Liam's word which is want to make Coaching accessible to everyone, they have made this doable with reasonable monthly subscription. I've used the app and working through the coach flix and just keep being impressed by what is available, the updates and content quality. A lot of organisations could learn a lot about dissemination of information in such a more enjoyable process from this app. The other aspect of working through the Coaching flix is the positive energies and the response from the customer service team and fellow Coaching Masters members. I've recently joined the Coaching masters app and the feedback and support with like minded people just keeps you in a constant positive energy as you work on your self and your business. This company continues to keep giving in buckets and those who decide to join will not be disappointed.

26 May 2024
Unprompted review
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Reply from The Coaching Masters

Hi Sandra,

Thank you for your wonderful review! We are pleased to hear that you've had such a great time with us so far.

We are glad to have you as a part of our community, and if there is ever anything we can support you with, please let us know.

Best Wishes,
TCM Team

Rated 5 out of 5 stars

New updated app

I've been a member since last year but the app just got updated recently and is even better than before. There is a lot of content included in the membership and you can upgrade when and if you want to very easily. The TCM community is full of wonderful people who are inspiring and supportive. And even though the company is fat expanding it still has a family feel to it which I love. I highly recommend.

24 May 2024
Unprompted review
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Reply from The Coaching Masters

Hi Anna,

Thank you for leaving us a review; your support goes a long way!

We are pleased to see the high engagement on our new app, and this wouldn't be possible without loyal community members like yourself.

Thank you for being a part of our little family.

Best Wishes,
TCM Team

Rated 5 out of 5 stars

Epic journey

It was a really amazing journey to be apart of and it goes by so fast. Jermaine Harris has some electric energy and loads of experience and knowledge he is willing to part with each week. I'll miss the Monday classes. But I've found, my tribe, loads of amazing coaches and so much about myself along the way. You won't regret being a part of this group. I really enjoyed learning the tools and the framework. This course was very well put together. I'm so glad I've been a part of it. I'm delighted to say, I'm a coaching master 😎

21 May 2024
Unprompted review
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Reply from The Coaching Masters

Hi Karen,

Thank you for sharing your experience with the Accreditation course. We are glad to hear that you've enjoyed it. We are very proud of the training that we provide and the amount of positive feedback we receive for this course.

Our community is very special to us, and we are pleased to have you as a part of it.

Best Wishes,
TCM Team

Rated 5 out of 5 stars

Easy peasy just do it

The coach app itself is such an easy format, the training very easy to follow and most importantly the community is full of lovley people. I have invested in the accreditation but, there are various other things you can invest in that is not so much of a cost but a fantastic place to get started on healing, growth and realising your potential

Additionally there are business set up trainings. If you want, you can use everything they have available here to go from knowing nothing about coaching to growing a business as a coach.

I have loved this so far and felt such a shift in my life

20 May 2024
Unprompted review
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Reply from The Coaching Masters

Hi Gemma,

Thank you for leaving us such a wonderful review.

We are glad to hear that you're enjoying what we have to offer and that you are a part of our growing community of coaches who will change the world one day!

Best Wishes,
TCM Team

Rated 5 out of 5 stars

Ive had so many personal life changing…

Ive had so many personal life changing transformations ever since being part of TCM.

I now feel confident in my abilities to coach others through similar transformations From the training taught inside TCM

19 May 2024
Unprompted review
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Reply from The Coaching Masters

Hi Ben,

Thank you for leaving us this kind review.

We are glad that your time with us has been invaluable.

Best wishes,
TCM Team

Rated 5 out of 5 stars

This has transformed my life forever.

The Coaching Masters has literally changed my life forever. It got me from being burned-out and depressed, not being able to get out of bed; to having clear goals & a burning desire to achieve them. TCM created a permanent shift in my mindset and no matter what life throws at me, I stay focus on my goals and my direction. It's freaking incredible. I get emotional every time I say my story to other people and just how much this has changed my life. I'm so incredibly grateful. The workshops coaches are amazing and really know what they are doing. I'm a sceptical person, so I tried at least other 7-8 courses that popped on the ads online and none of them resonated and helped the way The Coaching Masters did.
They are genuine and authentic and that's important to me.
**The courses are very well structured and in a way that doesn't overwhelm you but also have results and take actions.
**The customer support is there if you need them, supper polite and efficient.
The New Coaching Masters App is much more than your usual App. The Coaching Masters thought of everything. I'm so glad I can access my courses and even download when needed. I spend so much time on public transport (London, I know...) but this way, I can make it productive. Glad you took into account how TFL is, and having it accessible from anywhere.
** On top of the really valuable training, there is the absolutely positive community. Love it so much. You get to be supported, learn others' stories/experiences, and you know you're not alone on your journey.❤❤❤

13 May 2024
Unprompted review
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Reply from The Coaching Masters

Hi Mara,

You are awesome! Thank you for your wonderful review.

We love having you apart of our community and if there is anything we can do for you, please don't hesitate to reach out.

Best wishes,
TCM Team

Rated 4 out of 5 stars

Best Coaching experience I’ve ever had!

I had the most amazing 1:1 Complimentary Coaching session with one of the Coaching Masters team members (Kaspar). I was sceptical as I assumed like most “free” things that at any point during the session the coach was going to start selling me some magic wand type of programs etc…but that pitch never came…..all I had was a truly meaningful and impactful coaching session. I am coach myself and I can say The Coaching Masters walk the talk. The coach was so invested in my development and journey as a person and fellow coach.

If you’re starting out I would say maybe subscribe to the entry level package which is a few pounds a month but what you get for that monthly subscription is such invaluable amount of resources which can easily help you to launch your coaching business. Later if you have proven the concept maybe then you can invest in the packages which I plan to do in the future!

The Coaching Masters don’t do hyper selling or promise you the world without putting in the work, they are down to earth and realistic in their guidance and I say this sets them apart from the self styled Coaching “Gurus” out there!

15 April 2024
Unprompted review
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Reply from The Coaching Masters

Hi Thulie,

Thank you for your honest review. We are glad to hear that you are enjoying Coachflix and that you are considering an upgrade in the future.

We strive to deliver the highest quality training, so thank you for vouching for us.

We appreciate you!

Best wishes,
TCM Team

Rated 5 out of 5 stars

Amazing community/family!

Being a member of TCM from 2021, and completing the accreditation course in 2023, I can honestly say it’s the best community out there.
The support I’ve had has been amazing and the whole team are incredible!
I’m honoured to be part of the family. If you’re considering joining the community, DO IT. You won’t regret it!!

12 May 2024
Unprompted review
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Reply from The Coaching Masters

Hi Tia-Briana,

Thank you for your wonderful review. We are glad to hear that your experience with us has been incredible.

We are always here for our students, so if there is anything we can do for you, please don't hesitate to reach out.

Best wishes,
TCM Team

Rated 5 out of 5 stars

100% the best decision I have made - put my life on the line, spent all my savings and it has been transformational.

I joined TCM at the end of 2023. I had been determined to become a life coach but had not found the right place to qualify. I wanted transformation and depth, to become internationally accredited and to be inspired. This journey has been beyond all expectations. Epic, Exciting and yes - Transforming. The live sessions, training, incredible coaches who connect on a personal level, content, and motivation, I cannot speak highly enough of it. If you want your world set on fire then this is the way to go - so you can then get out there and set other people's worlds on fire. Thank you TCM, Lewis, Liam, Kelly, Brooke and so many others...... and the support and community continues long after you qualify.

16 October 2023
Unprompted review
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Reply from The Coaching Masters

Hey Carey,

We are pleased to hear that you've had such a transformative experience with us. Thank you for giving us a five-star review. We can't wait to see you change people's lives.

We appreciate you!

Best wishes,
TCM team

Rated 5 out of 5 stars

Shout out to Natalia TCM Coach

Shout out to Natalia TCM Coach! Thanks for a great first session and introduction to the course today - The session is a great place to reflect on where youre at before you committ fully & see if course is the right fit for you... Highly recommended if youre serious about being a coach then its the place to be! :-)

3 May 2024
Unprompted review
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Reply from The Coaching Masters

Hi Karen,

Thanks for your awesome review! We are glad that you enjoyed your session with Natalia and we are pleased to have you apart of our community.

Best wishes,
TCM team

Rated 1 out of 5 stars

Do not trust them

Please, please be careful of this company. When you first sign up it clearly states that you can cancel anytime. But once your in the system they talk you into doing a course which you cannot cancel. They forcibly go to your bank and take your money even if you cancel. Please do not trust them, also they give you no contract and it's so hard to get any customer support.

1 April 2024
Unprompted review
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Reply from The Coaching Masters

Hi MJK,

We're sorry to hear about your experience with us. However, we couldn't find you in our system, so we're unable to address your concerns without having more information around your concern.

Please send us additional information so we can assist you further.

Kind regards,
TCM Team

Rated 1 out of 5 stars

Terrible

Terrible. Highly overpriced and a complete scam

21 April 2024
Unprompted review
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Reply from The Coaching Masters

Hi Regina,

We're sorry to hear about your experience with us. However, we couldn't find you in our system, so we're unable to address your concerns without having more details.

Please send us additional information so we can assist you further.

Kind regards,
TCM Team

Rated 1 out of 5 stars

Just be really careful ♥️ don’t sign…

Just be really careful ♥️ don’t sign anything

1 April 2024
Unprompted review
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Reply from The Coaching Masters

Hi Elizabeth,

Thank you for your feedback. Upon purchasing the course, you agreed to our standard 14-day quality assured money-back guarantee. As per our terms, this means that the remaining balance of the course must be paid according to the agreed payment plan. This practice is common across most businesses to ensure mutual protection in case of disputes.

We are sorry to hear that you have decided against pursuing coaching at this time. We hope you may reconsider in the future. Please note that once all payments are completed, you will have lifetime access to your course.

We are sorry that this wasn't the outcome you were hoping for.

Best regards,
TCM Team

Rated 5 out of 5 stars

The customer service team have been a great support

The customer service team have been excellent in the support whilst i am completing my course, this has been much appreciated.

2 April 2024
Unprompted review
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Reply from The Coaching Masters

Hi Gen,

Thank you so much for taking the time to share your experience with us!

We're thrilled to hear that our Customer Service team has been able to provide you with excellent support throughout your course.

Your satisfaction and success are our top priorities, and we're grateful for the opportunity to assist you along your learning journey.

If you ever need anything else, don't hesitate to reach out to us.

We're here to help!

Best Wishes,
The Coaching Masters Team

Rated 5 out of 5 stars

I've just had an initial coaching call…

I've just had an initial coaching call with Natalia, who was super helpful and professional.

I love everything that TCM have to offer and I look forward to an ongoing learning journey with them.

I'm super happy that Natalia as a senior strategy coach will remain my point of contact throughout my journey. Thank you so much for the confidence you instilled in me during our session together, x

28 March 2024
Unprompted review
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Reply from The Coaching Masters

Hi Janine,

Thanks for taking the time to leave us some kind words, it's very much appreciated.

We're glad you had such a productive call with Natalia, and that you're a big fan of all we do here - so are we! It's always our aim to ensure our students feel well supported throughout their journey with us here at TCM, so the fact that you've had such a strong start is AWESOME.

If there's anything else we can do for you, please let us know, but in the meantime - enjoy getting stuck into your Membership with us!

All the best,
TCM

Rated 1 out of 5 stars

Horrible…

Update: My concerns arent towards the content, is the lies and deception from this company. They have tried so hard to delete my reviews no I can only comment on this one. Please stay away from this people! The only care about your money, I'm currently on maternity leave with no money and they aren't giving me a choice they will be happy to take to court while they have giving other people the choice to delete their reviews in order to remove their debts! And i have proof of that too.
anyone reading this, please do not go with this horrible company. They have silenced me and many others. They only care about money. I repeat do not get on board to do it. At least the holistic modality. Such a rubbish content, which you can easily find on udemy at much MUCH cheaper price. I'm not able to pay the amount I thought I could afford(changes of circumstances, going on mat leave soon) and of course they send their lawyers to chase me for it. Still can't afford full amount over £2000 for the most stupid content, I truly truly regret jumping on board and getting this headache. Do not sign up do not join them. And each person get a different amount! Another girl was a lot more than mine. Crazy they just want your money. Scammers

I got a replied stating its been 7 months, yes you can't expect to have 14 days and see what happens, I couldn't work due a fire in my work place hence the missed payments, then you trying to say that you are different than others providers, I mean a live Q&A is available in Udemy, the current qualification you hold for this specific modality is ALSO in Udemy, so please to anyone reading this, SAVE your hard earn MONEY and DO NOT get involved with TCM, they only care about your money. Not you.
Not other option has been given, even though I haven't finish the course, they of course wants you to pay them, giving a zero care of your situation in case of any unexpected changes like mine. Going on mat leave soon and expect me to pay over £2000, so much for being a nice company that cares about their students.
Go to udemy, do your research and find alternative to this modalities, I can guarantee you they are there for you to learn and also get a qualification which will allow you to work as a holistic coach.
EDIT:
I have message your team no response, of you will flag this in order to have it removed. You can find in udemy same qualifications for cheaper price ad I found them myself, so please anyone reading this, don't get involved with them. They only care about money not you.

26 March 2024
Unprompted review
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Reply from The Coaching Masters

Hi Isabel,

Thanks for taking the time to leave us feedback and raise some concerns of yours.

We're genuinely sorry to hear that you are dissatisfied with the content covered in our Holistic Modalities course, this isn’t the usual feedback we receive for this course, however this is why we have a 14 day quality assured money back guarantee. If you had contacted us within the initial 14 days from starting your course stating your concerns, we would have been more than happy to discuss this further with yourself.

Looking back at previous correspondence we can see we have provided financial assistance when you requested it by implementing a payment break, which you accepted without mentioning any dissatisfaction with the course or other financial difficulties. At this point of contact you even stated you were, in your own words, totally enjoying the course, and after receiving no response from yourself after reaching out when you were part way through your course for feedback, this makes your review’s comments surprising to us.

In regards to your comments about the pricing of the courses, we hold many different promotions throughout the year, which are provided by our Senior Coaches and are at the total discretion of themselves.

We would also like to add that our courses are at a higher level than those within Udemy, you can find our governance via this link https://thecoachingmasters.com/about/. Not only is the course accredited and recognised under the International Practitioners of Holistic Medicine (IPHM), you also have access to 15 live workshops where you are able to learn alongside your fellow students, get feedback from our incredible facilitators and be a part of our thriving and supportive community.

We care immensely about all our students within our community and we will always do our utmost to support our members as we understand life circumstances can change, however due to our T&C’s and the policies we have in place and as a result of multiple missed payments, we had to escalate your payment collection to our Finance Department, which is a standard process.

We hope you recognise our commitment to assisting you, and encourage you to reach out to our Finance Team for further support and to find a resolution that is suitable for yourself.

We look forward to hearing from you.

Best Wishes,
The Coaching Masters Team

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