Purchased a wallet on the 7th dec for a Christmas present. No updates or anything on postage. Emailed both email addresses provided both bounced back saying they were incorrect so tried to phone & num... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Purchased wallet. Have not received. Customer service are difficult to contact and have no idea what's going on when you manage to speak to them. Don't waste your money, seems like a scam
My order was extremely late and customer service lied saying it had been sent. They sent "another one" but the original one never arrived.
The Carbo is incredible, to keep your cards protected, from both identity theft and from damage. As I have to order new cards often, with my old wallet because they crack by the chip. So this product... See more
Company replied
Company details
Information provided by various external sources
Get the last wallet you will have to ever buy!
Contact info
1.8
Poor
21 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Customer service fail.
My order was extremely late and customer service lied saying it had been sent. They sent "another one" but the original one never arrived.
20 December 2023
Purchased wallet
Purchased wallet. Have not received. Customer service are difficult to contact and have no idea what's going on when you manage to speak to them. Don't waste your money, seems like a scam
20 December 2023
Unprompted review
Never received wallet
Purchased a wallet on the 7th dec for a Christmas present. No updates or anything on postage. Emailed both email addresses provided both bounced back saying they were incorrect so tried to phone & number doesn’t work. Messaged on Facebook & instagram also no response. Beware fake site!!!
12 December 2023
I think the product is awesome
I think the product is awesome, that’s why I have purchased 5 units fall for family members
16 December 2020
Reply from The Carbo
Hi Gregory thanks so much! Merry Christmas!
The Carbo Team
It looks nice & is solidly built but…
It looks nice & is solidly built but it’s still a bit too bulky for my liking (that’s even before you start to add all your cards). I now swap and change my cards depending on where I’m headed that day...
15 November 2020
Pretty good wallet
9 November 2020
Amazing Service!!
Had an amazing experience with them, the staff are extremely helpful!
Would definitely recommend!
29 October 2020
Unprompted review
Best experience I’ve had buying…
Best experience I’ve had buying something in these horrible times. Very quick to respond.
18 September 2020
Unprompted review
Delivered fast and holds all I need in…
Delivered fast and holds all I need in a compact form
16 September 2020
Unprompted review
It is awesome
14 September 2020
Unprompted review
I had to follow up on when order was…
I had to follow up on when order was going to be shipped
12 September 2020
Unprompted review
Great product
Great product, absolutely killed it with the quality and even when out of stock kept up to date and made sure I had my second one delivered as quickly as possible. Much love for the team at Carbo
1 September 2020
Unprompted review
Reply from The Carbo
Thanks so much Ryan!
great product
great product - slightly small for business cards but most plastic cards fit snugly
29 August 2020
Unprompted review
Very good quality easy to operate
Very good quality easy to operate. well worth it.
3 August 2020
Unprompted review
Reply from The Carbo
Hi Robert thanks so much for the good feedback!
The Carbo is incredible
The Carbo is incredible, to keep your cards protected, from both identity theft and from damage. As I have to order new cards often, with my old wallet because they crack by the chip. So this product I give it a thumbs up!!!! And will be purchasing more as gifts and for myself Cheers Bobby
25 July 2020
Unprompted review
Reply from The Carbo
Thanks so much Bobby for the 5 start review!
Everything I was waiting for in a wallet.
I was constantly purging junk from my wallet (i.e., receipts, ticket stubs, business cards) that never needed to be there. Now I can not have to worry about any of that. I keep my debit card, credit card, driver's license, and student ID... BOOM... DONE! Barely noticeable in my front left pocket, love the money clip on the front, and FINALLY I'm not sitting on anything. You'll love it!
25 July 2020
Unprompted review
Wouldn’t know really
Wouldn’t know really. As it keeps getting delayed in the mail
24 July 2020
Unprompted review
Reply from The Carbo
Hi Matthew we are really sorry to hear your parcel is being delayed. As we don’t run the Aus post there is nothing we can do about delayed packages, we do our best with postage with a maximum 1 day handling time and that’s about the best we can do in regards to postage time. So if you don’t receive your parcel just reach out to us by email and we can open an investigation with Aus post to see what happened with your parcel and if necessary send you out a new one with express post. And again this is not our fault there is a pandemic in the world and we understand your frustration and we’ll get on this case immediately. Best regards, The Carbo
Little awkward
I find it is awkward getting out a card, especially when there is cash under clip, that's probably my main complaint
18 July 2020
Unprompted review
Reply from The Carbo
Yeah that’s normal it just takes time to get used to the wallet but very soon you’ll start to love it!
Carbon fibre
Sick wallet defiantly worth it I'm stoked that after all these years carrying around a fat wallet I finally got this!
Overall very happy and would definitely recommend. ♥️
25 June 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.