The Bungee Store Reviews 154

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy and simple ordering process, often highlighting the wide range of products available. The quality of the products is frequently described as excellent, with many noting that items are exactly as described and suitable for their intended use. Reviewers are particularly impressed with the fast and prompt delivery service, often receiving their orders the very next day, well-packaged and in good condition. The overall service is consistently rated as excellent, with many people expressing satisfaction and a willingness to use the company again. However, some customers mentioned that while the product was great, delivery took longer than predicted.

What people talk about most

Product

People report positive experiences with the product, consistently praising its quality and accuracy, often... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the very quick and super fast... See more

Order

Reviewers mention positive feedback about order, highlighting an easy and simple ordering process, often... See more

Service

Users describe positive interactions with service, highlighting it as excellent, fast, and reliable. Many... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as excellent, high quality,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I actually enjoyed buying from this specialist supplier. They have a wide range of products, some of which are made in Lancashire (hooray!!). The website was easy to navigate. The ordering process was... See more

Rated 5 out of 5 stars

Excellent service and items. Good price, very helpful customers services and promptly dispatched, would recommend and will buy from again. Thank you!

Rated 5 out of 5 stars

Excellent service. Great product. Although I had to return the Bungee Rope because I ordered the wrong size the return process was so easy and simple.

Rated 5 out of 5 stars

Initial order came through the very next day so delivery service is excellent. Wrong stock was ordered on the initial order and I had to get in touch with them to sort. Communication was very good an... See more


Company details

  1. Threads and Yarns Wholesaler

Written by the company

The Bungee Store is one of the UK’s leading suppliers of bungee cords, bungee accessories, bungee assemblies and related cargo control products. It is a retail arm of a family business that has been manufacturing and supplying cords in Bolton, England since 1856 and with six generations of knowledge passed down through the family, we have an unrivalled wealth of experience in the cordage industry. Whether you are looking for just a few metres or a few hundred metres, accessories or assemblies or other bungee related products we have one of the widest ranges available online and are a one stop shop for all things bungee. We hope you’ll be able to find what you need on our website but if you have any questions relating to any of the products we offer or would like to discuss wholesale and bulk order discounts then please don’t hesitate to get in touch at sales@thebungeestore.com. We hope the reviews you find on our Trustpilot profile here will help you and give the confidence to shop with us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

154 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 3 out of 5 stars

Disappointed i didn't get what i ordered

I ordered some 4mm bungee cord and some 6mm hooks to make up custom trailer cover hold downs, the items were promptly dispatched but the hooks i have received are 8mm not 6mm as ordered, I really can't be bothered with all the hassle of a return etc, and although i have been able to work round this i'm disappointed that i didn't get what i ordered.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Great Value

Great value, order arrived in two to three days and the quality looks good - can't say more than that as only time will tell.

15 May 2025
Unprompted review
Rated 4 out of 5 stars

Good value

Good value, quick service. However, check what length you really need - it is easy to get wrong when buying on line, and the ones I bought were not as long as I expected (my fault, not the supplier's).

25 April 2025
Unprompted review
Rated 1 out of 5 stars

All I wanted was 6 Bungee Clips.

All I wanted was 6 Bungee Clips.. their acknowledgement of order said 12.. made 7 calls on the 11th Apl and again 5 calls on the 14th to see if I could change it before matters went too far but no one answered. Sent emails not an answered - so being charged over £28.00 would you be happy with their after sales

11 April 2025
Unprompted review
The Bungee Store logo

Reply from The Bungee Store

Hi

I am very sorry about this. I cannot find any emails from yourself in the inbox. Are you sure it was sent to the correct address? If you have misoreded the quanity you are welcome to return the unwanted items for a refund.

Kind Regards

James

Rated 5 out of 5 stars

experience excellent quality material

what made my experience great was the fact that the quality of the bungee straps I bought from THE BUNGEE STORE i can only call excellent quality compared to others being sold on the internet I urge anybody looking for bungee straps to seriously consider THE BUNGEE STORE first you wont be disappointed.The delivery is also first class.

18 April 2025
Unprompted review

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