Order football boots on the 11th of April it's now the 5th of May order an item which was apparently in stock to then get told it would take 18-21 days to manufacture, had 0 updates 0 emails don't wan... See more
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See what reviewers are saying
Great experience buying a lovely pair of Adidas boots. The website was easy to use and was able to purchase the boots without any hassle. The boots arrived quickly and in amazing condition. I will def... See more
The best customer service I have received from an online store, polite and friendly. Although they are a business they offered a fair price and we're flexible on the delivery times. If you need new b... See more
How to turn things around... Original order was lost, no communication due to system changes and a relaunch then immaculate service and communication. If only all online retailers were as ambitious... See more
Company replied
Company details
Written by the company
Merseyside Based Company who buy and sell used football boots, providing football boots a second life and ensuring a better viewpoint towards recycling and remaining positive towards the environment.
Contact info
19 Prescot Street, CH45 9JN, Wirral, United Kingdom
- 07794880628
- thebootcycle@gmail.com
- thebootcycle.com
Ordered a week ago and the boots still…
Ordered a week ago and the boots still haven’t came
7 August 2020
Unprompted review
Reply from The Boot Cycle
Hi Thank you for your order, With your order being placed on a Friday at 6pm, it was not then shipped till Monday at 9am, with the goods being sent to Ireland from England it can take from 3-7 days hence why the goods will have been delayed. We apologise for this inconvenience but with it being shipped internationally this is one of the quickest ways we can get the product to you for the standard shipping price you paid
Great boots 👌🏼
A lot of complications with the order but we got there in the end.
Boots were in fantastic condition when they arrived.
Cheers lad
5 August 2020
Unprompted review
Reply from The Boot Cycle
Thank You!
Couldn’t ask for any better of an…
Couldn’t ask for any better of an experience with this company. Very reliable and top quality products as always, I would recommend this to everyone who is interested in buying football boots. Top class
30 July 2020
Unprompted review
Great service
Boots came quickly, great communication and look exactly as they did on the photos! Very pleased
30 July 2020
Unprompted review
Great experience buying a lovely pair…
Great experience buying a lovely pair of Adidas boots. The website was easy to use and was able to purchase the boots without any hassle. The boots arrived quickly and in amazing condition. I will definitely be recommending this website to my friends. 100% worth checking out.
30 July 2020
Unprompted review
A tale of two stories with a happy ending 👍
How to turn things around...
Original order was lost, no communication due to system changes and a relaunch then immaculate service and communication. If only all online retailers were as ambitious and personable as Keiran. Best of luck with the relaunch and we will return in the future. We'll done.
27 July 2020
Unprompted review
Reply from The Boot Cycle
Hi, unfortunately your order was cancelled as the product was out of stock, You have been fully refunded and we have posted another pair of football boots to you absolutely free of charge.
Thanks
The Boot Cycle
Rubbish
Rubbish boots came with a hole in.... paid for next day delivery and came 3 days later
5 July 2020
Unprompted review
Reply from The Boot Cycle
We are sorry to hear this! Our offer for a partial refund is still available to you, and we can only apologise for the inconvenience. If you would not like the boots at all as we stated you are also welcome to return them and we will send a full refund and pay for the postage. Unfortunately we cannot do anymore about the damage suffered in transit to the item but we will ensure to improve our packaging to prevent this happening again.
Again our most sincere apologies and you are welcome to have a partial refund or full return
Thanks
Very good service
26 June 2020
Unprompted review
Great Experience👍
Class company with a range of boots that are great quality and really affordable.
Delivery was great and if you have any issues you can easily email/DM/WhatsApp them and they’ll get back to you really quickly👍
20 June 2020
Unprompted review
Superb stuff mate
19 June 2020
Unprompted review
Fab!!
My son was very pleased with his boots and the delivery was super fast. Will definitely order from the boot cycle again.
13 June 2020
Unprompted review
Fantastic delivery and the product…
Fantastic delivery and the product looks exactly the same as the pictures
11 June 2020
Unprompted review
Good quality and came quickly
10 June 2020
Unprompted review
Good services
7 June 2020
Unprompted review
Great sellers
Great sellers, cheap price and great service!!! Would 100% recommend!
26 May 2020
Unprompted review
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