Cheap, fast shipping, safely packed and product exceeded my expectations. Order arrived 3 days after purchase and thats with the standard shipping so quick even with the covid delays going on! Amazing... See more
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criminals that double charged then refused return money then made lie pilot take review down for being defamatory when was not trust pilot are criminals who hide proper reviews dont use them!! remo... See more
When my order arrived it was completely smashed in the box. It had not been correctly wrapped and I recorded myself opening it and took pictures as evidence, tried multiple times to get in contact via... See more
Purchased a $400 dry herb vaporiser from TBS, they were willing to price match another advertised price as I preferred to shop with them. 1-2 weeks after receiving the vape, i noticed the mouthpiece... See more
Company details
Written by the company
Off Ya Tree presents The Bong Shop. Buy online, choose from Australia's biggest selection of bongs, pipes, papers, vaporizers, hookahs & accessories. The best brands including Waterfall, Pax, Tasty Puff, Elements, Volcano, Da Vinci, Piecemaker and Raw....
Contact info
Ground Floor, 76 Gladstone Street, 2609, Fyshwick, Australia
- 0456 965 744
- info@thebongshop.com.au
- thebongshop.com.au
3.5
Average
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Orders always come quick and good…
Orders always come quick and good quality products always ay.
17 March 2021
My uhh flower vase is AMAZING
My uhh flower vase is AMAZING. I get so many compliments on it, super easy to clean to!
16 March 2021
Wasn’t airtight
16 March 2021
Reply from The Bong Shop
Hey Tiane,
I'm so sorry to hear your produce wasn't airtight. Please email us at info@thebongshop.com.au and we'll look into sorting this out for you as soon as possible!
Highly recommend
I really like this bong, it works really well only problem i have with it is the cone piece is a bit plasticy so i had to switch it out and use an old one. highley recommend but :)
15 March 2021
Sarah helped me resolve my quality…
Sarah helped me resolve my quality issue in a prompt, friendly, helpful manner and a solutions focussed approach was provided. I was very impressed with Sarah’s level of customer service throughout. Thanks Guys!!!
14 March 2021
Unprompted review
Great service, marred by inconsiderate promo
Good products and customer service, but receiving a generic “get 10% off your next order” voucher AFTER making a $500 purchase leaves me feeling angry and ripped off. Probably won’t shop here again because of it unfortunately.
14 March 2021
Am happy with the service
13 March 2021
I still haven't received my order!!!
12 March 2021
Really good arrived fast 👌
10 March 2021
Fast reliable service and great…
Fast reliable service and great products at great prices.
9 March 2021
Always easy and quick
Always easy and quick. Long time fan. Just wish you guys had rewards I've definitely dropped a grand or two!
7 March 2021
Very helpful.
7 March 2021
Excellent service
6 March 2021
One of the trays were smashed
5 March 2021
Quick delivery and great products
Quick delivery and great products. Love buying from an Aussie website.
5 March 2021
Not much to say apart BONZA
Not much to say apart BONZA!
Excellent quick service what more can I say.
Fantastic! Products as described.
4 March 2021
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