Order from these guys a couple of times now and have had nothing but excellent service from them. Items are dispatched quickly and always very well packaged and protected. Very highly rated, hence... See more
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Great hosting for a Prerelease event! Always great atmosphere, a feeling of safety and inclusiveness. From excellent selection of products to a wholesome rent-a-game style sit in experience to grab... See more
Fantastic little shop run by people who've been in the business a while and a pleasure to know for a chunk of that. Great prices on lots of stuff, including some of the quirkier stuff you don't find e... See more
Great customer service. Was unsure about item before purchase. Called up, and they opened box, examined item, and reassured me. Order placed easily online and arrived well packaged, next day with stan... See more
Company details
Written by the company
A board game store run by gamers for gamers with an emphasis on great pricing and great customer service.
Contact info
10-12 Clarence Street, SS1 1BD, Southend on Sea, United Kingdom
- 01702 332639
- russ@theboardgamehut.co.uk
- theboardgamehut.co.uk
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Great customer assistance
Great customer assistance, there was an issue with the publisher that complicated the fulfillment of my order. This was not an issue within the control of Board Game Hut, but they made sure that they provided me with updates and revised timescales whenever possible and they promptly replied to any queries or worries I had. Fantastic service and I will definitely order through them again.
Great New Year’s Eve event!!
Prompt delivery of product well packaged
Always good, friendly service
I have shopped with the Board Game Hut, both online and instore and always had good service. Recently took my daughter in to play games and have hot chocolate and cake and we had a great time. Would highly recommend.
Excellent customer service and the game…
Excellent customer service and the game is great
Fantastic as ever
As ever, crystal clear comms, fast and professional service, lovely staff. Item securely wrapped and in top notch condition.
First class service and friendly staff…
Always buy my games and accessories from here. Friendly efficient service and very knowledgeable!
Repeat happy customer
Always a pleasure dealing with the hut! Speedy delivery, reasonable prices, great range of products
Great service, fast delivery
Ordered Unmatched, and the service was quick, professional and prices are excellent!
Great store, great staff, great games...
Great store and friendly helpful staff. The board game cafe, (a new addition at the time of writing), has a great selection of games to choose from, or bring your own.
They run a variety of events throughtout the week and is all reasonabl priced...
The store itself also has a wide variety of games to chose from, and what they don't have, they can usually get...
All in all, a great experience...
Perfect as always
Well done Board Game Hut.
Easy to use website, quick economy delivery, sensible recyclable packaging.
Honest
Honest, reliable and excellent service. Game release was delayed but Russ kept me up to date. Will go back
Fun afternoon at the new Board Games…
Fun afternoon at the new Board Games Hut shop playing games from their games library. Good food, coffee and snacks and lots of games to try or buy. Friendly, helpful, knowledgable staff too,
Excellent as always
Excellent as always. Never have any issues and Russ is great with his communication and setting expectations. He always puts me first and it really shows.
I use the Board Game Hut as my go to…
I use the Board Game Hut as my go to board game supplier. The service is always great and the owners are always happy to help. If they don't have what you want in stock they will endeavour to get it for you. Very friendly. H8ghly recommended
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