The Bike Shed Company Reviews 48

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Lovely company - pleasant and efficient to deal with. They genuinely seem to care and it reminds you how small, well-run companies stand out from the big faceless corporates these days! Bike shed ar... See more

Company replied

Rated 5 out of 5 stars

Such a gorgeous storage solution - made to measure for our space! It accommodates everything we needed to shift out of the ramshackle old shed - all our cushions, tools, and several storage boxes. Wi... See more

Company replied

Rated 5 out of 5 stars

We asked the Bike Shed Company for a bespoke bin store - to fit the various bins supplied by our council - waste, paper recycling, plastics, food. They offered nice, clear designs, and were incredibly... See more

Company replied

Rated 5 out of 5 stars

Love our new bike shed! Premium quality build and materials, excellent after sales care from the team making sure we're happy with everything. Neighbours have commented they wished they'd spent the ex... See more

Company replied

Company details

  1. Garden
  2. Manufacturer

Written by the company

The Bike Shed Company designs, builds and fits sturdy, timber bike sheds which look great, are designed for usability and provide a high level of security. We have a range of models to suit most needs and spaces. And we offer a bespoke service to accommodate everything else. We aim always to provide excellent customer care so that we can be proud of everything we do.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

48 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Lovely, personal company - pleasure to deal with

Lovely company - pleasant and efficient to deal with. They genuinely seem to care and it reminds you how small, well-run companies stand out from the big faceless corporates these days!
Bike shed arrived ahead of time and exactly as specified, in the requested colour etc. 4-bike V-shed. Came flat packed and took me and a friend c3 hrs to erect. Looks fab! Expensive but very good quality = decent value. Would recommend and use again.

11 April 2026
Unprompted review
The Bike Shed Company logo

Reply from The Bike Shed Company

Adam,

Another difference between us and a big faceless company is that we're genuinely delighted when we get a good review. That sounds OTT but it's true. It's just come in and I've read it out to my colleagues to share the good feeling.

Thank you and I hope the shed is satisfying to use for many years to come.

James

Rated 5 out of 5 stars

Such a gorgeous storage solution

Such a gorgeous storage solution - made to measure for our space! It accommodates everything we needed to shift out of the ramshackle old shed - all our cushions, tools, and several storage boxes. Wish I had space for a bin store at the front too! Beautiful product, fab service from both the head office and installation team too.

19 March 2026
Unprompted review
The Bike Shed Company logo

Reply from The Bike Shed Company

Chris,

Thanks so much for this review. We're very grateful when customers take the time to review us. It's a massive and public pat on the back. Feels great and is good for business!

Thank you!

James

Rated 5 out of 5 stars

Great product beautifully built and…

Great product beautifully built and delivered on time. Practical storage for bikes etc.

12 March 2026
Unprompted review
The Bike Shed Company logo

Reply from The Bike Shed Company

Thank you very much for your review. It's appreciated and helpful.

Rated 1 out of 5 stars

Poorly installed and parts missing. Refusal to correct issue

Poorly installed. Parts missing. And damaged final product. Refusal to correct issues unless further money paid.

22 January 2026
Unprompted review
The Bike Shed Company logo

Reply from The Bike Shed Company

We’re sincerely sorry that aspects of our service fell short of the standard we aim to provide.

As discussed in our emails and calls, we acknowledge the elements of the installation that were our responsibility and confirmed that these would be rectified at no additional cost.

You have other concerns where we do not believe the issues were caused by our work. In those cases, any further remedial work would fall outside the scope of what we can reasonably take responsibility for.

We take accountability seriously and always correct our own mistakes. We regret that we were unable to reach agreement on all points, but remain committed to acting fairly and professionally.

Rated 5 out of 5 stars

Great company with great product

Service, communication throughout the ordering process, delivery and installation of our bike box was excellent.
Look and quality of the box is great.

8 January 2026
Unprompted review
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Reply from The Bike Shed Company

Susanne, many thanks for your kind words. Personal recommendations, word of mouth and positive reviews are so important to our business. And give us a warm feeling too!

Rated 5 out of 5 stars

Very professional and smooth operation,

Very professional and smooth operation,
from ordering to installation.
very happy with the product looks and works great.
Not sure i could ask for much more from a company

11 December 2025
Unprompted review
The Bike Shed Company logo

Reply from The Bike Shed Company

David, Thanks very much for your kind words. It's much appreciated that you took the time to do this. Thank you!

Rated 5 out of 5 stars

There is a Yorkshire saying that you…

There is a Yorkshire saying that you get what you pay for. These sheds might be on the expensive side but the Quality is there.
Dealing with Ioana could not have been easier, you received answers and advice quickly in a friendly way. I had to delay the delivery date twice as I was moving into a new build and encounted some delays. The company was very flexible in these circumstances. There was always good communications even from the delivery/errection team.

13 May 2025
Unprompted review
Rated 5 out of 5 stars

Don't even bother getting other quotes! Order off these guys

The shed is now in place, and we've received numerous compliments on its appearance. It's of great quality, looks lovely, and is incredibly handy for keeping everything safely tucked away at the front of our house.

Dealing with James from start to finish was the most pleasant experience. He was forthcoming yet respectful, and every member of staff I interacted with was equally professional. It was a very slick operation. Everything was just fantastic, and I can't recommend them highly enough!

27 March 2025
Unprompted review
The Bike Shed Company logo

Reply from The Bike Shed Company

Rachel - thank you very much for this great review. It's MUCH appreciated. It's been an absolute pleasure working with you.

:)

James (Using Ioana's log-in)

Rated 5 out of 5 stars

Worth Paying More

The sheds by the Bike Shed Company are pretty pricey, but I’m pleased that I paid more to get our tailored shed. It fits perfectly, it looks lovely, it’s very secure, and it’s super functional. The installation was very efficient and we received a great service.

18 February 2025
Unprompted review
The Bike Shed Company logo

Reply from The Bike Shed Company

James - thanks for your time and effort in leaving us a positive review. We wish we cost less, but we don't think it's possible to drop price without compromising on quality in ways which we wouldn't find acceptable. My hope and belief is that you'll continue to see the value for years to come. Thanks again.

Rated 5 out of 5 stars

From start to finish

From start to finish, the team at The Bike Shed Company have been fantastic. Great communication, fit and product. I cannot recommend them highly enough.

17 March 2025
Unprompted review
The Bike Shed Company logo

Reply from The Bike Shed Company

James - thank you for that. I've completely run out of new things to say when responding to reviews, but it definitely bears repeating: thank you for taking the time. It is sincerely appreciated and makes a real difference. Thank you!

Rated 5 out of 5 stars

Great product

Great product and service. The quality of the shed is extremely good. Of course the price is on the high end - but I would strongly recommend this product.

4 March 2025
Unprompted review
The Bike Shed Company logo

Reply from The Bike Shed Company

Francesco - many thanks for taking the time to leave your review. A good proportion of our business comes from personal recommendations. My hope is that reviews of this type help build confidence in our work for people who don't have a personal connection.

Rated 5 out of 5 stars

Great product

Great product. Hard working team. Made sure it was the right fit before installation. Better quality than any other bike sheds I’ve seen in London. Nice colour gets compliments from everyone!

1 March 2025
Unprompted review
The Bike Shed Company logo

Reply from The Bike Shed Company

Anna - thanks so much. 'Gets compliments from everyone'... We LOVE to hear it! Thank you!

Rated 5 out of 5 stars

We had a great experience with the Bike…

We had a great experience with the Bike Shed Company. We ordered a bespoke bike shed to lock up our cargo bike and two push bikes. it looks very smart and feels very beautifully made. We are extremely pleased. Both Dan and Ioana were very helpful and across all the admin and details throughout. I wasn't there for delivery and they did it all without us. So pleased.

20 February 2025
Unprompted review
The Bike Shed Company logo

Reply from The Bike Shed Company

Poppy, thanks so much for your generous review. We're delighted you're pleased. And we're hugely grateful that you've taken the time to tell other people that you're pleased.

Because we cost a bit more than some of the alternatives, people want to know they're getting value for money, so TrustPilot reviews are really important to us.

Thank you.

Rated 5 out of 5 stars

The word 'Shed' does not do them justice!

My wife and I are delighted with our sheds! They look so wonderful I think I could happily spend the whole day gazing at them from my bedroom window!

The guys who fitted them, were a pleasure to have around and have completed the job with care and attention to detail, we could not be happier! Please pass on our thanks and gratitude!

I should like to thank you, Ioana, for your continued support and advice and for managing our project with care, understanding and professionalism, thank you! ... and please thank James also for me, for his continued support and for designing and creating sheds of such beauty! ... they give me great pleasure just to look at and I never thought I would say that about a 'shed' ... the word really does not do them justice!

Thank you so much, it has been a great pleasure working with you to achieve the ultimate in storage solutions!

30 January 2025
Unprompted review
The Bike Shed Company logo

Reply from The Bike Shed Company

Michael - thank you! What a brilliant review. A real pleasure dealing with you too. I'm passing your compliments on to the install team right now. It's great to have positive feedback to share with the team.

Rated 5 out of 5 stars

Safe and sound

Absolutely chuffed with our bikeshed (Pedalbase 2 with bi-fold doors) which we've had for two months (my husband Ben dealt with the company). First and foremost our two bikes are now securely housed which gives us peace of mind after a couple of our bikes were taken earlier in the year - that's what prompted us to get secure storage.

I use my bike multiple times a week and every time I use the shed I think what a quality piece of craftsmanship it is. All the mechanisms run smoothly and it just looks great in our little back yard. In fact it's enhanced the look (as well as the utility) of that space - we chose the colour Bishop Blue which looks great.

Couldn't be happier with what we got!

16 October 2024
Unprompted review
The Bike Shed Company logo

Reply from The Bike Shed Company

Alan - Thank you!

Thank you for buying from us. And thank you for taking the time to write such a nice review. We're chuffed!

It's true that it's good for business that we get good reviews. But honestly we love the positive feedback and appreciation even more!

Rated 5 out of 5 stars

If you need a super smart bike shed buy one from these guys!

This is the second Bike shed I've had from these guys, my first was over ten years ago and in a previous house. I loved it so much that when I moved recently I bought another. Their service is great and their Bike sheds are superb, they work brilliantly and they look great.

15 October 2024
Unprompted review
The Bike Shed Company logo

Reply from The Bike Shed Company

David,

Thank you for taking the time to give us that brilliant endorsement. It's MUCH appreciated.

A well cared for shed will last for years and years. I think it's really helpful and reassuring for people to hear that message from actual customers.

Thank you!

Rated 5 out of 5 stars

High quality attractive storage

High quality attractive storage - strongly recommend!
This is my second Bike Shed Company experience as I was able to increase the size of my shed after some building work so sold the original and replaced it with a new one. I was a bit unsure of the right dimensions in what is still an awkward space but the team were super patient whilst I worked through the best solution, and we got there in the end. The sheds are not cheap, but are worth it for an attractive and practical long term solution

9 July 2024
Unprompted review
The Bike Shed Company logo

Reply from The Bike Shed Company

Thank you A!

We LIKE working with awkward spaces and tricky challenges. It makes it interesting and there's a satisfaction in finding a solution that works neatly and efficiently.

And we LOVE good reviews. It's good for business AND makes us feel appreciated!

Thank you!

Rated 5 out of 5 stars

The whole team at The Bike Shed Company…

The whole team at The Bike Shed Company were so helpful and responsive from start to end, listening to our client's brief and working to create a bespoke solution for their bin store. A total pleasure to work with.

10 June 2024
Unprompted review
The Bike Shed Company logo

Reply from The Bike Shed Company

Thanks so much for recommending us to your client. And then for taking the time to come and give us a review. It's very much appreciated.

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