A huge thank you to the customer service team! They were extremely kind, professional, and efficient throughout the whole process. We had quite an intense email exchange, and they truly went abov... See more
Company replied
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Review summary
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Reviews shaping this summary
You need to tell the user that the signature will be printed higher in the document. The user can then move it to the proper location. Another thing: I accidentally subscribed to your service becau... See more
Company replied
After (too many) emails back-and-forth, and rebuffing multiple sales attemps to get me to subscribe to a service I made clear I did not need, my account was credited. If not for the aforementioned, I... See more
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I was unaware that I had signed up to a monthly subscription as it was not at all clear However my money was refunded after contacting the customer service team
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4.3
Excellent
37K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind review. We're so glad to hear that you found the responses quick and the email content to your liking.
We appreciate your support and look forward to serving you again!
Reply from Thebestpdf
Dear Valued Customer,
Thank you for sharing your positive feedback! It's fantastic to hear that you achieved great results with TheBestPDF.
We truly appreciate your support!
Quick reply
Quick reply, assistance and throuogh explanation of the given circumstances. Very helpful!
22 July 2026
Reply from Thebestpdf
Dear Katarina,
Thank you for your kind words! We're so pleased to hear that you found the assistance quick and the explanations thorough. It's great to know we could be helpful to you.
We truly appreciate your feedback!
Absolute scammers
Absolute scammers , I made one time purchase on this website to convert my document to pdf, they activated subscription in a deceptive way and charged me about 40$ later, i contacted them and of course they aren’t giving me a refund, i don’t know how websites like this continue to exist but i will make sure this one ceases to ! Do not under any circumstances use this website
22 July 2026
Unprompted review
Reply from Thebestpdf
Dear Valued Customer,
Thank you for sharing your positive feedback. We're delighted to hear you had a good experience with TheBestPDF.
We appreciate your support!
Tried to use this platform was charged…
Tried to use this platform was charged 95p which was refunded because it failed to convert file to pdf.
Checked my bank account 2 months later and found they had taken £39.95 monthly fee twice!
They delivered nothing!
No emails received and I was believing my 1 failed trial was just that.
Now challenging them through my bank.
Extremely sharp practices verging on being a scam.
27 May 2026
Unprompted review
they're lying about it being free
they're lying about it being free and are time wasters, the problem is not money, it's not being transparent and this is not professional
22 July 2026
Unprompted review
Reply from Thebestpdf
Dear Valued Customer,
We’re sorry to hear that you feel the experience with TheBestPDF was not transparent. We understand how important clarity and professionalism are to our users.
For any concerns or feedback, we encourage you to reach out to us directly at social@thebestpdf.com. We’re here to assist and address your concerns further.
Sincerely,
TheBestPDF Team
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're so pleased to hear that your issue was resolved quickly and efficiently.
We appreciate your support and look forward to assisting you again in the future.
Good experience!
21 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for sharing your positive feedback! We're so glad to hear you had a good experience with TheBestPDF.
We appreciate your support and hope to assist you again in the future.
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're so glad to hear that you found our customer service fast and productive.
We appreciate your support and look forward to assisting you again in the future.
Reply from Thebestpdf
Poštovani korisniče,
Žao nam je što ste nezadovoljni iskustvom sa TheBestPDF. Vaše povratne informacije su nam veoma važne, i razumemo da je frustrirajuće kada usluga ne ispunjava očekivanja.
Molimo vas da nas kontaktirate putem email adrese social@thebestpdf.com kako bismo detaljno razmotrili vaš slučaj i pokušali da pronađemo rešenje.
Hvala vam na razumevanju.
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words. We're so pleased to hear that the quick response met your expectations and made a positive impression.
We appreciate your feedback and look forward to serving you again!
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind review. We're so pleased to hear that reliability stood out in your experience with TheBestPDF.
We appreciate your support and look forward to serving you again!
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words and for sharing your positive experience with TheBestPDF. It's wonderful to know that you found it so satisfying.
We truly appreciate your support!
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your positive review! We're glad to hear that you found TheBestPDF very good.
We appreciate your support and look forward to serving you again.
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your feedback and for using TheBestPDF. We're glad it helps you focus on your work.
Wishing you a smooth experience moving forward!
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your 5-star review! We're glad to know you're enjoying TheBestPDF.
We appreciate your support and look forward to serving you again.
Good system
22 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind review! We're glad to hear that you find TheBestPDF to be a good system.
We appreciate your support and look forward to continuing to meet your needs.
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're so glad to hear that you found TheBestPDF easy to use, fast, and user-friendly.
We appreciate your recommendation and hope it continues to meet your needs seamlessly.
Doing what I needed at that time
22 July 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for sharing your positive experience with TheBestPDF. We're glad it met your needs exactly when you needed it.
We appreciate your support and look forward to serving you again!
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