Ignoring constructing the garage , instructions and components were fine but it takes well over and hour to put together. We think our 2 yr old grandson is going to love it! The garage feels strong,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing customer service and super speedy delivery - Less than 48hrs after placing the order. I ordered the wrong bug by mistake, but I emailed to request a change and they sorted it, no problems.... See more
Got two car seats at a great price. Easy payment using ApplePay (a favourite so don't have to write loads of card info). Was really amazed at how quick the dispatch and delivery was, when they say the... See more
This site was the best price for what I needed to purchase and they already had loads of really good reviews! Ordered early afternoon, my items got dispatched later the same day and delivered altogeth... See more
Company details
Information provided by various external sources
Baby Equipment Complete was established in 1976 and quickly nicknamed The Baby Farm, because we are based on a farm, the name stuck and as everybody seem to know us as the baby farm we decided we’d keep the name (no we don’t farm babies) In 1999 we launched our website, back then it was a very basic 3 pages with a few photos. We started selling on-line at the beginning of 2004 supplying baby equipment and toys all over the country. In 2013 we decided to close our showrooms due to a reduction of people shopping in store and switch more to internet sales. If you wish to contact us please email sales@thebabyfarm.co.uk
Contact info
The Baby Farm, Pailton, CV230QH, Rugby
- sales@thebabyfarm.co.uk
- thebabyfarm.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely car seat
So easy to order online fast delivery it car seat is perfect exactly what I wanted.
Great toys
Excellent service product exactly alike photo fast delivery definitely recommend this company
New train platform
Our order of wooden train accessories arrived very quickly from The Baby Farm via 24 hour Royal Mail and well boxed and packaged. Grandson just loves his new additions to his wooden train track. Will shop again via The Baby Farm website. Thank you.
Fantastic support
We received a faulty item and they were fantastic at sorting a completely new item no questions asked. Customer service was brilliant. I would highly recommend this company.
Very speedy delivery, but………………
Very speedy delivery. Make sure you are completely sure on product as you will be charged £15 for returning an item. They are part of the pay to return online culture which will be the demise of online shopping. Also very slow to pick up phones
Very straight forward website to order…
Very straight forward website to order from , items arrived the next day which was wonderful, items were correct and well packed. I will but from here again for sure.
Very quick delivery
Very quick delivery. I ordered the scooter on Friday and it was delivered on Saturday.
Great Customer Service. There was a small problem with the item…
There was a small problem with the item that I ordered (manufacturers fault). The Baby Farm sorted the issue immediately and had a replacement sent to me the next day. Great customer service, thank you. I will definitely order from you again.
Lovely browsing experience
A very nice website selling quality toys. The Sylvanian Families items we bought here were sent swiftly and were significantly cheaper than elsewhere.
Efficient service
The delivery service was incredibly fast and efficient. I was really happy with the product.
Item dispatched quickly
Item dispatched quickly. Was able to use small 5% discount code on top of the reduction off RRP
Excellent service
Excellent service, ordered Friday evening, delivered Tuesday.
Would recommend, priced well too!
Excellent service
This was the first time I'd ordered from The Baby Farm and I would definitely use them again. The item was well packed and swiftly delivered
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






