The blavana face cream and balaayah black gram body oil have been transformative. I have extremely dry and sensitive skin and both products have improved the look and feel.of my skin, very luxurious f... See more
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The Ayurveda Experience is one of the most recognized and trusted global houses of Ayurvedic brands which offers a thoughtful curation of personal care and wellness brands inspired by Ayurveda. The platform has over 2 million customers in over 25 countries and strives to bring you clean, safe and effective beauty and wellness products that carry the goodness of ancient Ayurvedic wisdom in their own unique way. Every brand reflects a distinct philosophy, aesthetic and ritual, designed to meet your evolving needs with time-tested ingredients and consciously developed formulations.
7 Temasek Boulevard #12-07 Suntec Tower One, 038987, Singapore, Singapore
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Let's start with the good. The package came relatively quickly (Manjista night time elixir) and because I ordered 2 of them, I was eligible for 2 free gifts, which is nice.
The problem is that both the elixirs and one of the free gifts came unsealed. The last time this happened, I just thought I'd got a bad batch (as I'd gotten from Amazon). That time it also gave me skin irritation. I wonder if that was because the quality isn't as rigid or if they are re-using old oils and bottles.
The fact that it is unsealed leads me to wonder about its quality control.
Will not be ordering or recommending again - especially as their products aren't cheap.

Reply from The Ayurveda Experience (US/Canada)
My 1st order i recieved confirmation

Reply from The Ayurveda Experience (US/Canada)
I am so happy I changed my face care routine. Every one of their products that I've used is amazing-my face has never felt better!

Reply from The Ayurveda Experience (US/Canada)

Reply from The Ayurveda Experience (US/Canada)
This oil feels amazingly soft. I’m not sure how well it works for crepe like skin. However, feels fabulous on my skin.

Reply from The Ayurveda Experience (US/Canada)
These products have jumped significantly in price. I ordered 3 and paid over $110 CAD. I got a notice from the post office that I would have to pay further COD charges. I’ve never before had to do this before and now I see for the first time they are in Singapore. I wrote to them requesting a refund and to send the products back, and they don’t answer. The previous owners knew about customer service. Don’t buy these products unless you want to pay 25% more for undisclosed delivery. I will be filing a complaint with my credit card company and PayPal, and I will never order another product from the ruined Ayurvedic Experience.

Reply from The Ayurveda Experience (US/Canada)
I have ordered many times before. Never a problem. Love all the products! Now to my disappointment. I placed an order on February 2nd. I waited and waited and no shipping information was given. I waited for over a week and then sent them an email asking about the status of my order. Was told that it was never scanned and probably lost. They will promptly send me another. Great ! Received my order on February 15th. Unfortunately it was missing an item. I've ordered the " AM to PM pore perfect hydration bundle " . The Nicumin black seed brightening cleansing jelly was missing from my order. I reached out , informing the company about it. I got a pretty much generic response , that they will look in to it. As of right now I am on a 13th email with them without a clear resolution. They keep sending me emails how they're " looking " in to it and asking me to wait 24 hours and then not responding until I sent them fallow up email. I keep asking for them to sent me the product I paid for. They even sent me an email stating that they are sorry, but the product is out of stock. Upon checking the app I use to place my order ,the item is clearly in stock. After I sent an email stating that the item is clearly in stock and again asking they send me what I paid for , they then informed me , that this item is a "gift" they include with said bundle. So I guess I have no right to be upset about it not being in my package ? At this point I wonder if it's just a marketing ploy to get people to buy the bundle without actually including the cleansing jelly , seeing as I got nothing but empty promises so far. I am just so completely disappointed at this interaction. I thought I found an honest company with the most awesome products. Alas ... Hopefully a resolution is coming. If so I will amend my review. I'm just not sure if I will keep ordering after that.
It is now March 9th and I have still not received my product. It seems, that something has changed with this company. Maybe owners, not sure. It is not the same customer service as before and they are using deceiving practices and don't care about their customers and their satisfaction anymore ! So sad to see another good company go bad 👎

Reply from The Ayurveda Experience (US/Canada)
DO NOT order the mini jars of any of their products. I normally love this company. The Mini Blavana Ultra-Rich Youth-Boost Face Pommade for Aging Skin and the Mini Smooth-Sorbet - Oil-Free Face Gel Crème - For Apparent Wrinkle-Filling Effect, Clarity, Smoothness & Hydration were less than half full. The jar is exceptionally small and not worth the price.

Reply from The Ayurveda Experience (US/Canada)
I'm sorry to say that even though your products are fantastic I will not be ordering any more. I ordered on January 1st and did not receive until February 13fh!, I'm sorry but that's unacceptable to me. And on top of that I had to pay another 27.00$ to Canada Post.
Not impressed with delivery . Too bad because the actual products are very good.

Reply from The Ayurveda Experience (US/Canada)
i have responded 3 times after companing that ive been left with hndreds of blocked pores after using the products for 3 months. They asked me which i used i sent pictures twice and nothing!!! Never had skin lie this before.

Reply from The Ayurveda Experience (US/Canada)
The products I have purchased and used are fantastic my skin is so soft and smooth I felt my skin has improved dramatically. I am very happy and will continue to use them. They smell great as well thankyou so much

Reply from The Ayurveda Experience (US/Canada)
My order was shipped on January 24th and tracking was showing movement then as of February 1st movement with tracking stopped. Contacted customer service and they said to be assured my packaged would be delivered it is now Feb 6th and still no movment and USPS csnt locate thr package. Was told to wait another 24 to 48 hrs I did and they sre not sending out another package just gave me the same run around

Reply from The Ayurveda Experience (US/Canada)
My parcel was lost in the post over Christmas! Contacted customer services and they replied promptly that they were sorry but should be with me in 5 days . Still no parcel but contacted me again and sent me out a new order! I am giving 5 stars as they kept me informed all the way and I have to say I will order again as I love their products and fantastic customer care! These things happen but they did their very best to help! Always a free sample with order as well! Great company! Thanks

Reply from The Ayurveda Experience (US/Canada)
This company provides great service. Their products are beautiful. All of the products I have tried actually do what they say they will. I’m very impressed with what I have used so far, which includes body lotion & oil, & the facial oils & cream which surpassed my expectations. I highly recommend them.

Reply from The Ayurveda Experience (US/Canada)
I had a fantastic experience with The Ayurveda Experience customer service lady! From the moment I reached out with a query, they were incredibly responsive, kind, and genuinely helpful.
Honestly, their commitment to customer satisfaction is amazing. It’s rare to find such attentive service these days. Truly impressive! 🙌🏻 🙏🏻 🥰

Reply from The Ayurveda Experience (US/Canada)
Though I received a damaged product originally(sample leaked), I started to use the Kesaradi face oil which is amazing. It makes the skin on my face and neck so soft and dewy. I even find the smell quite pleasant now.

Reply from The Ayurveda Experience (US/Canada)
I love the oils and scents but it doesn't stay moisturized the whole day ... seems to hit surface and wear off .. even when i put on right after shower

Reply from The Ayurveda Experience (US/Canada)
I use the mannish glow night time elixir and the kesaradi daily glow. These are my favorite skincare products along with calcium bentonite clay face mask from “natures cleansing clay” and a microdermabrasion scrub. Anytime I try to incorporate anything else in my skincare routine I break out. I am 48 years old and have combination skin. My skin used to be oily so I was a bit afraid to use these but they have literally solved all of my skincare problems and will not only recommend them to everyone I know, I will probably never stop using them. My boyfriend now uses them too. lol he likes them better than his beard oils and uses the mannish glue all over his face. Highly recommend these products.

Reply from The Ayurveda Experience (US/Canada)
Stumbled upon this company searching for help for crepey skin. The Ayurveda Experience came up and the Balaayah Black Gram Body Booster was suggested. Loved it and works great. It came with a sample of the Youth Spring Cream which I also loved. Happy to have found these products. Thanks

Reply from The Ayurveda Experience (US/Canada)
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