Theavotree Reviews 

546
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 228 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fresh and creamy quality of the avocados, noting they always arrive safely packaged and ready to ripen naturally at home. People also deeply appreciate the prompt delivery service and the helpful communication provided throughout the entire ordering process. Some reviewers were not happy with occasional quality issues, mentioning that certain batches arrived overripe or featured unwanted blemishes like dark spots and vascular disease. A few consumers also noted frustrations when fruit failed to ripen properly or when specific avocado varieties did not meet their personal taste expectations.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the fresh and creamy taste of the... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the fruit arrives in excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the exceptionally fast and... See more

Order

Users describe satisfaction with their order experiences, highlighting fast delivery and great product... See more

Service

Customers consistently note positive experiences with service, highlighting impeccable delivery and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

OMG, these Reed Avocado's look fabulous. More than happy with how these beauties were packed safely for the journey and arrived unscathed. My very first order from The Avo Tree and I'm impressed, no... See more

Rated 5 out of 5 stars

Did what you said, put ripen avos in fridge ate my last one from last months order this morning, was skeptical but was fresh reamy iin great order. New order arrived this morning so will do it again... See more

Rated 5 out of 5 stars

I am a relatively new subscriber but extremely impressed already with the quality of the avos we've received. They are just perfect! You know that perfect avocado when you slice it open and reveal no... See more

Rated 5 out of 5 stars

Fast efficent, very well excuted communication,polite and understanding, best avos out fresh and tasty havent bought a store avo for months. Packaged well never any damage. Cheers keep it up. My fav w... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

546 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(546)

215 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Avo guarantee.

Just got an email saying if any fruit is not up to standard just send a photo and they'll credit you next order, that's pretty damn good A+++

14 April 2026
Unprompted review
Rated 5 out of 5 stars

The Avo Tree are an outstanding company…

The Avo Tree are an outstanding company to purchase from. I have two subscriptions ( one for myself and one for my mum), plus I also send to various friends throughtout NZ. So easy to order from and if there are any issues - the Avo Tree are very fast to sort out. Outstanding - if you want the most delicous avos come here.

12 April 2026
Unprompted review
Rated 4 out of 5 stars

I enjoyed the service just 1 thing I…

I enjoyed the service just 1 thing I was concerned for next order is that the mixed sized box contained only small avocados. Hopefully that can be altered in the service otherwise Fantastic!!! Thank you.

8 April 2026
Unprompted review
Rated 3 out of 5 stars

Reed avocados not for me

Tried the Reed avocados, disappointing, will not be buying them again. Was hard to tell when they were ripe and I ended up throwing out half of them that went brown quickly, even when stored in the fridge, some also started browning around the stalk area very early so had to cut that part off and just use the remaining. The ones that were a good ripeness, I didn't like the taste & texture as much as the Haas ones, so will stick with haas in future

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent!

Firstly, the guarantees that come with their product are second to none. Have been a customer for many years. Most of my orders have been absolutely perfect over that time but any time there has been an issue with fruit quality I’ve emailed them photos and have been refunded without delay. They had a blip last year (maybe Oct/Nov) with a new grower’s fruit so for the first time we received a couple of dud boxes with the fruit full of strings and brown bits - the team was so good: explained that they have a new system of coding which grower/orchard the fruit is from and they’re no longer using that particular orchard. Refunded without any issue. Every avo since then has been brilliant.
I have to comment on some of the reviews where I’d say it’s a bit hard to help some people! It’s very clear in the info provided that the avos will arrive unripened so why would you give a bad review saying you expected to be able to eat the fruit on opening? And the person who took the ripening guidelines as gospel and didn’t open their box for 9 days and found them all over-ripe - why would you do that? It totally depends on how hot or humid your room is, these are a fresh food product so keep an eye on them - they tend to ripen at different rates within the box, which is ideal!!
Love the concept, it’s so easy and you know the fruit has been picked very close to when it was packed and couriered.

1 April 2026
Unprompted review
Rated 4 out of 5 stars

Reeds are wonderful

Since I have been getting the Reed Avocados I have been super pleased with my experience. They are delicious and last well. Several of the hass avos were not so good and was not always happy. They seemed bruised and didn't last long even in the fridge.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Love them with breakfast food

I have watched your company online for sometime and always hesitated to go the next step! Last week received my first order and they are simply delicious….now to see how long they last in a 1 person household.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Best Avocados Ever!

The avocados always arrive in top condition and keep well. Our only issue is eating enough avos, with just the two of us. I have avo on sourdough toast for lunch, avocado on our dinners, guacamole....

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent choice …

Very good experience buying from Avo tree, packaging was great,order arrived before estimated time. Overall the quality of the Avos is good also. I highly recommend 👌.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

My first order

My first order, arrived looking great, can't wait to try my first Avo Tree avocado! Thanks for the storage /ripening tips.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous Dragons eggs…

Another box of gorgeous 'Dragons eggs' (Reed avos) have arrived in perfect shape and sustainably packaged, as usual.
Everything, from the fruit nestled in the wood wool, to the ripening time guides are excellent.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Great avos, great service

Great service: well packaged beautiful avos delivered to your door. Handy instructions re ripening on the box and the avos themselves (Reed variety) are heavenly.

9 March 2026
Unprompted review

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