Theavotree Reviews 

546
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 228 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fresh and creamy quality of the avocados, noting they always arrive safely packaged and ready to ripen naturally at home. People also deeply appreciate the prompt delivery service and the helpful communication provided throughout the entire ordering process. Some reviewers were not happy with occasional quality issues, mentioning that certain batches arrived overripe or featured unwanted blemishes like dark spots and vascular disease. A few consumers also noted frustrations when fruit failed to ripen properly or when specific avocado varieties did not meet their personal taste expectations.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the fresh and creamy taste of the... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the fruit arrives in excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the exceptionally fast and... See more

Order

Users describe satisfaction with their order experiences, highlighting fast delivery and great product... See more

Service

Customers consistently note positive experiences with service, highlighting impeccable delivery and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

OMG, these Reed Avocado's look fabulous. More than happy with how these beauties were packed safely for the journey and arrived unscathed. My very first order from The Avo Tree and I'm impressed, no... See more

Rated 5 out of 5 stars

Did what you said, put ripen avos in fridge ate my last one from last months order this morning, was skeptical but was fresh reamy iin great order. New order arrived this morning so will do it again... See more

Rated 5 out of 5 stars

I am a relatively new subscriber but extremely impressed already with the quality of the avos we've received. They are just perfect! You know that perfect avocado when you slice it open and reveal no... See more

Rated 5 out of 5 stars

Fast efficent, very well excuted communication,polite and understanding, best avos out fresh and tasty havent bought a store avo for months. Packaged well never any damage. Cheers keep it up. My fav w... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

546 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(546)

214 reviews in the last 12 months

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Rated 5 out of 5 stars

Yum!!! Avo’s direct

Always arrives on time. Just in time when my last 2 avo’s from previous order ripened.
Nice flavours highly recommended

22 July 2026
Unprompted review
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Reply from Theavotree

Thanks Tracey! 🥑 We're thrilled your avocados are arriving at just the right time. Enjoy, and thanks for the recommendation!

Rated 5 out of 5 stars

Smooth and easy

A smooth, easy and simple process with quality produce. Nice work Avo tree!

22 July 2026
Unprompted review
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Reply from Theavotree

Thanks so much!

Rated 5 out of 5 stars

Really love these avocados!

Really love these avocados! Second delivery and they last right until the next one. They are perfect and not watery. Will continue with my subscription.

21 July 2026
Unprompted review
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Reply from Theavotree

Thanks so much Marie! 🥑 We're thrilled you're loving your subscription. Thanks for your continued support!

Rated 2 out of 5 stars

Good product. Terrible system and customer service

Product is good but ordering system and customer service is rubbish. The system somehow reverted my order from having one box every two weeks to two boxes every month leaving me with more avos than I can handle. Customer service then reverted the setting and now another box of avos is on its way to me! Fantastic! No apologies. Nothing. Watch your subscription like a hawk especially when you place your subscription on hold.

16 July 2026
Unprompted review
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Reply from Theavotree

Hi Jason, sorry about this. We will look into what has gone wrong here. This is not something we have come across before.

Rated 5 out of 5 stars

Avo's arrived on time as predicted

Avo's arrived on time as predicted , beautifully arranged and protected in their box, can't wait for them to ripen to have a taste.

15 July 2026
Unprompted review
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Reply from Theavotree

Thanks Scott! Hope you're enjoying your avos!

Rated 5 out of 5 stars

Outstanding.

Picked on Monday in Tauranga and in my letterbox at Matakohe on Tuesday morning. I seriously thought that with being on Rural Delivery it might take another day or two for delivery. Exceptional timeframe for delivery. The avocados look like perfect quality. I will definitely be spreading the word. Outstanding 👏👏

14 July 2026
Unprompted review
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Reply from Theavotree

So great to hear! Thank you for taking the time to write a review :)

Rated 3 out of 5 stars

Avocado Quality.

The customer service and communication from the Avocado Tree were fantastic.
Unfortunately I was a little disappointed with the quality of the avocados.
They lacked the real creamy flavour and deep yellow colour you would normally expect.
Instead they were quite watery with Pale flesh, which made them seem as though they may have been harvested too early.

10 July 2026
Unprompted review
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Reply from Theavotree

Thank you for your feedback. We're so pleased to hear you were happy with our customer service and communication.

We're sorry the avocados didn't meet your expectations and we really appreciate you letting us know. Early season avos are more watery, and as the season progresses the creamier and buttery, they become. That being said, we are always happy to compensate for any bad avos, so please email us at sales@theavotree.co.nz and we will be happy to help :)

Rated 5 out of 5 stars

Avotree absolutely provides 1st class…

Avotree absolutely provides 1st class service. Great to desl withn, everything is so seamless, right down to delivery from NZ Post courier service.

9 July 2026
Unprompted review
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Reply from Theavotree

Thank you so much for your lovely review! 😊 We're thrilled to hear you've had such a seamless experience from ordering through to delivery. We'll be sure to pass your kind words on to our team and NZ Post too. We really appreciate your support!

Rated 4 out of 5 stars

Product quality is good

Product quality is good. Being 1st order underwhelmed by weight of 1.7kg. Would have been delighted if 100gm more than 2.1kg advert rather than 0.4kg under. Being picky I guess so we’ll see what next box brings. GD

8 July 2026
Unprompted review
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Reply from Theavotree

Thank you for your feedback! We're pleased to hear you were happy with the quality of the avos. We're sorry to hear the weight of your first box was under. All of our boxes are hand packed and sometimes an error is made. We are always happy to either send extras or add points to your account. Please send an email to our sales@theavotree.co.nz and we will be happy to help :)

Rated 4 out of 5 stars

Great but perhaps thought they would be…

Great but perhaps thought they would be a little closer to ripeness. However it just takes a little to get into the swing of it all. A great product, beautifully packed and excellent communication. Thank you.

23 June 2026
Unprompted review
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Reply from Theavotree

Thank you for your lovely review Julie! 🥑 We're pleased to hear you enjoyed the quality, packaging, and communication. It can take a little time to get used to the ripening cycle, especially at the start of the season when they take a while to ripen. As the season goes on the ripening time will get much quicker. We send them unripe so they are not damaged in transit and can safely ripen at home without getting bruised.

Rated 5 out of 5 stars

Great team

Great team. At my request redelivered my fortnightly subscription to another location in the South Island, and quickly. The product is the best, no bruising or finger marks. Just ripen and consume!!

22 June 2026
Unprompted review
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Reply from Theavotree

Thanks for the great review Emma! Your support means a lot!

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Had an issue with ordering online but sorted out quickly with a phone call.
Super speedy delivery with avocados arriving the next day. All avocados look in great condition and looking forward to trying them soon.
Great communication

26 June 2026
Unprompted review
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Reply from Theavotree

Thank you for your lovely review! 🥑 We're so pleased we could get your order sorted quickly and that your avocados arrived safely. We hope you enjoy them, and thanks for your kind words about our customer service and communication!

Rated 5 out of 5 stars

Ordering is super simple

Ordering is super simple, delivery swift and communication very good. The quality of the avocados was excellent. I will be ordering more.

25 June 2026
Unprompted review
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Reply from Theavotree

Thanks so much Heather! Love your support!

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