The Auto Experts Car Check Reviews 35

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I needed a full history of a car urgently, a few minutes before purchase. I found several potential sources from an internet search. The Auto Experts stood out as offering the opportunity to buy a s... See more

Company replied

Rated 5 out of 5 stars

I’m extremely happy with the service provided! The car history check was detailed, accurate, and delivered quickly — all at a very affordable price. It gave me peace of mind before buying my car. The... See more

Company replied

Rated 5 out of 5 stars

The Auto Experts auto check report was great and well worth the price. It was the only car check report that would give me the last 5 digits of the vin so I could verify the car I was looking at was... See more

Company replied

Rated 1 out of 5 stars

Don’t bother with The Auto Experts!!!! The information provided was out of date. Looking at a 9 year old car the information said 0 previous owners and my reg was invalid even though it was clearly on... See more

Company replied

Company details

  1. Car Service

Written by the company

Comprehensive car history check provider in the UK


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️



⭐️⭐️⭐️⭐️⭐️
Outstanding Service – Sam Sets the Standard!

Sam at Auto Expert has delivered nothing short of exceptional service. From the moment we booked our car in, Sam took charge with professionalism and care, ensuring diagnostics were completed swiftly and the necessary work was carried out without delay.

What truly sets Sam apart is his dedication to making the process stress-free. He personally dealt with the warranty company, taking the pressure off us entirely and ensuring payments were made directly to the garage—no hassle, no chasing, just smooth and efficient handling.

Sam is polite, incredibly knowledgeable, and consistently helpful. He even arranged a courtesy car and managed door-to-door delivery and collection of our vehicle. It’s rare to find someone who combines technical expertise with such thoughtful customer care.

I can’t recommend this garage enough. Sam embodies customer service at its absolute best.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service at an Affordable Price!

I’m extremely happy with the service provided! The car history check was detailed, accurate, and delivered quickly — all at a very affordable price. It gave me peace of mind before buying my car. The process was smooth and user-friendly, and the value for money is unbeatable. Highly recommend this website to anyone looking for a reliable car history report!

26 August 2025
Unprompted review
The Auto Experts Car Check logo

Reply from The Auto Experts Car Check

Hi Sara,

Thank you so much for your wonderful feedback! Providing a smooth, user-friendly service that helps our customers make confident decisions is exactly what we strive for.

We truly appreciate your recommendation and look forward to assisting you again whenever you need us.

Regards,
The Auto Experts Support Team

Rated 4 out of 5 stars

Useful information available at your…

Useful information available at your fingertips, even if the webiste is not partcularly intuitive, especially if you purchase the 5 Reports Bundle.

4 August 2025
Unprompted review
The Auto Experts Car Check logo

Reply from The Auto Experts Car Check

Hi Alan,

Thank you for your feedback!

We’re glad you found the information useful and that the 5 Reports Bundle added value. We’ll keep working on making the website even more intuitive for our customers.

Regards,
The Auto Experts Support Team

Rated 5 out of 5 stars

Very Fast and thorough report

Very Fast and thorough report, very helpful will use again

7 July 2025
Unprompted review
The Auto Experts Car Check logo

Reply from The Auto Experts Car Check

Hi Chris,

Thanks for your amazing review!

Glad to know it was useful.

Regards,
The Auto Experts Support Team

Rated 1 out of 5 stars

Exactly the same experience as another…

Exactly the same experience as another person (Gareth) had the other day. A guy called 'Matthew' pushing the sale of this report via text, as I try to sell my SUV.

Something does not sit right.

4 July 2025
Unprompted review
The Auto Experts Car Check logo

Reply from The Auto Experts Car Check

Hi Gary,

Thank you for your feedback. We’re very sorry to hear about this situation.

Please be assured that Auto Experts does not send text/any messages to car sellers requesting vehicle reports. Also, we do not employ sales agents or contact individuals in this manner, and any such approach is not associated with our company.

We’ve received emails from other sellers who were victims of a similar scam(from a guy called Matthew as you mentioned) carried out by a different company called "autoexpertszone.co.uk", whose similar name has caused confusion.

We have escalated this matter to Trustpilot to protect genuine customers.


We kindly request that you review this information and update your review accordingly so it does not damage our business, and you can review the company that actually contacted you.

Thank you for your understanding.

Regards,
The Auto Experts Support Team

Rated 5 out of 5 stars

Awesome support

Brilliant service with very comprehensive vehicle info at a fraction of the cost. The report was clear and detailed, and the support team were friendly, helpful, and genuinely excellent. Highly recommend!

26 June 2025
Unprompted review
The Auto Experts Car Check logo

Reply from The Auto Experts Car Check

Hi Agnes,

Thank you for your kind review!

We’re delighted that you found the report useful and were happy with our customer support.

Regards,
The Auto Experts Support Team

Rated 5 out of 5 stars

Absolutely excellent service

Absolutely excellent service! The car history report was detailed, easy to understand, and delivered instantly. The interface was user-friendly, and the price was very reasonable for the value provided. I highly recommend this site to anyone buying a used car — it could save you from a costly mistake!

23 June 2025
Unprompted review
The Auto Experts Car Check logo

Reply from The Auto Experts Car Check

Hi Sudda,

Thank you so much for your wonderful feedback!

We're glad you found our report detailed and easy to use, and we truly appreciate your recommendation.

Regards,
The Auto Experts Support Team

Rated 5 out of 5 stars

I come here for everything

I come here for everything , they are very Honest and reliable, the turn around time is great and the mechanic is meticulous !! I recommend to everyone , they won't let you down !

4 October 2024
Unprompted review
The Auto Experts Car Check logo

Reply from The Auto Experts Car Check

Hi Debbie

Thanks for your amazing review!

Rated 5 out of 5 stars

Full history of car in a click

I needed a full history of a car urgently, a few minutes before purchase. I found several potential sources from an internet search. The Auto Experts stood out as offering the opportunity to buy a single check at an acceptable price. The link was in my Inbox immediately. The report was so comprehensive that it included an alert to the temporary finance taken out by the dealer I was about to buy from! Try it!

22 October 2024
Unprompted review
The Auto Experts Car Check logo

Reply from The Auto Experts Car Check

Thanks much for the honest review Allan!

Glad to have helped with your vehicle buying process.

Rated 5 out of 5 stars

Great service

Great service, start to finish. Highly recommend.

9 September 2024
Unprompted review
The Auto Experts Car Check logo

Reply from The Auto Experts Car Check

Thanks for your amazing review!

Rated 5 out of 5 stars

The Auto Expert's offer you the…

The Auto Expert's offer you the opportunity to check your vehicle's history along with alot of other crucial information about the vehicle and they're reasonably priced. They don't charge extortionate price's for the full service history etc. All in all the company is great & highly recommendable.

29 August 2024
Unprompted review
The Auto Experts Car Check logo

Reply from The Auto Experts Car Check

Thanks for your amazing review!

Hope the report was insightful.

Rated 5 out of 5 stars

highly recommended.

highly recommended.

27 August 2024
Unprompted review
The Auto Experts Car Check logo

Reply from The Auto Experts Car Check

Hi Syed,

Thanks for your positive comment!

Rated 1 out of 5 stars

I paid £19.99 for three checks and when…

I paid £19.99 for three checks and when I put the code in and reg of the vehicle to redeem my first check an error came up ERROR 500 is this a scam service?

24 June 2024
Unprompted review
The Auto Experts Car Check logo

Reply from The Auto Experts Car Check

Hi Michael,

We apologize for the inconvenience caused. The error you encountered (ERROR 500) might have been due to a temporary issue.

Please rest assured, we do not aim to scam anyone.

To resolve this promptly, could you please share your order details with our support team at support@theautoexperts.co.uk?

Any genuine report errors, such as incomplete data at the time of generating a report, are handled with care and refunded within 24 business hours.

Regards,
The Auto Experts Team

Rated 1 out of 5 stars

valuation disappointment

Paid £2.99 for a valuation. All I got for the valuation was NA. Clear scam.
I now have had my fee refunded after complaining.

19 September 2023
Unprompted review
The Auto Experts Car Check logo

Reply from The Auto Experts Car Check

Hi Ron,

We are sorry to hear about your experience with us.

Valuations for older vehicles may not always be available through our data sources.

Your satisfaction is our priority, and we'd like to make this right for you. If you could kindly share the order details with our support team, we would be more than happy to issue a refund promptly.

You can reach out to us at support@theautoexperts.co.uk

We value your trust and hope to have the opportunity to assist you better in the future.

Regards,
Team Auto Experts

Rated 5 out of 5 stars

Worth the money, and the excellent customer care

Support was responsive every time I contacted them. I would recommend them.

15 September 2023
Unprompted review
The Auto Experts Car Check logo

Reply from The Auto Experts Car Check

Hi David,

We are delighted to receive your wonderful review! Thank you for taking the time to share your experience with us.

Regards,
Team Auto Experts

Rated 5 out of 5 stars

Report is very comprehensive and crystal clear

Report is very comprehensive and crystal clear. Amazed to get the instant response from the team on contacting them.

12 September 2023
Unprompted review
The Auto Experts Car Check logo

Reply from The Auto Experts Car Check

Hi Ajay,

Thank you for your kind words! We're thrilled to hear that you found our report insightful.

Providing instant responses is part of our commitment to excellent customer service.

Regards,
Team Auto Experts

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with their customer support, and I would definitely use their service again.

7 September 2023
Unprompted review
The Auto Experts Car Check logo

Reply from The Auto Experts Car Check

Hi Agnee, we are thrilled to hear about your excellent experience with our customer support!

Thank you so much for taking the time to share your positive feedback.

Looking forward to serving you again!

Regards,
Auto Experts Team

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