Guy and Ash came exactly when expected. Nothing was too much trouble and our access was particularly tricky. They installed the fridge freezer, explained how all the features worked and removed the o... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great prices, wonderful quick service. Fast delivery and well packaged. Zac made our purchase easy. He answered all our questions quickly and thoroughly. This is what gold standard customer service lo... See more
Company replied
We ordered a very large fridge freezer, It was a very tight fit through the final door , the delivery lads were knowledgeable and professional….. the appliance doors were eventually removed and repla... See more
Company replied
Superior customer service and a wealth of knowledge on all their products sets this company in a league of its own. You feel welcomed and important which is a rare thing in this consumer world. The... See more
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Company details
Written by the company
Founded in 2016 as the Fridge and Freezer Company, we began by supplying premium Liebherr products with full logistical support, from stockholding to nationwide trade shows. As demand grew, we expanded into sourcing high-end, graded appliances at unbeatable prices, partnering with leading brands across the industry. Today, as The Appliance Company, we offer a wide range of premium graded and brand-new appliances to customers across the UK. Our specialist two-man white glove delivery service ensures a seamless experience, whether you’re purchasing discounted graded models or the latest releases. At The Appliance Company, our goal is simple: exceptional products, exceptional service, every time.
Delivery Service
Written by the company
- White Glove Delivery Service
- We operate a specialist two-man white glove logistics service for several high-end brands, delivering premium VIP home delivery experiences with a strong focus on professionalism, care, and customer service.
Contact info
Denton Road, NN7 2BG, Northamptonshire, United Kingdom
- 01234391144
- enquiries@theappliancecompany.co.uk
- theappliancecompany.co.uk
4.8
Excellent
92 reviews
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Very helpful and delivered quickley
Very helpful and delivered very quickly. Really happy with the new freezer. Highly recommended. I would buy from them again .
3 June 2017
Unprompted review
Happy customer
I got a great fridge-freezer from these guys a few months ago, unbeatable price, same day delivery. Recently I dropped one of the glass shelves, contacted them and Jon delivered a replacement shelf that afternoon :) fantastic service, highly recommended!
2 June 2017
Unprompted review
outstanding customer service, product knowledge and communications 5****
outstanding customer service, in depth knowledge and excellent communications - would not hesitate to recommend - this is a company which really values both its products and service. A pleasure to deal with and a definite go-back-to for another purchase. Many thanks!
28 May 2017
Unprompted review
Pefect service
Pefect service, great communication and delivery in a couple of days to the other side of the country.
Most importanly the fridge/freezer is amazing
25 May 2017
Unprompted review
Great Customer Service
I found the whole purchasing experience to be very good. The team were knowledgeable, customer focused, happy and willing. The product price point is spot on and delivery was faultless.
25 May 2017
Unprompted review
Really impressed
I don't often leave reviews but happy to when it's a smaller, lesser known company as I believe they deserve the help (or people need to be warned!) and quite frankly I didn't know what to expect from the company when I placed my order.
I chose a new fridge freezer that had a massive discount due to some cosmetic damage. I phoned and spoke to someone who was really helpful in describing the damage to me and actually offered some other options such as a spare door they had with different damage to it.
I opted for the original damaged door and they were very helpful in arranging quick delivery and help with removal of my old fridge etc.
The fridge was delivered 2 days later and I couldn't be happier - the liebherr fridge freezer is really well built with loads of space and best of all the damage was just as described, hardly noticeable in my small kitchen and saved me a tonne of money!
I'd gladly do business with these guys again and I'll be sure to mention them if anyone I know is after a new fridge.
24 May 2017
Unprompted review
First class service. Great product
Really helpful and pleasant to deal with. Excellent product at an excellent price
24 May 2017
Unprompted review
Great Service, thanks guys
Found this Company in the Phonebox Magazine, I love the fact it's local and they really care when it comes to customer service, nothing seemed to be to much trouble, from calling in and choosing my fridgefreezer to having it promptly delivered.
30 April 2017
Unprompted review
Excellent service
A real find. Quality products at a great price and individual service. We viewed the freezers one day and our new freezer was delivered to our house the next morning.
27 March 2017
Unprompted review
First Class Service in Olney
Its late on a Tuesday afternoon......The fridge/freezer has just packed up!.....Do you go all the way to John Lewis in Milton Keynes?......The simple answer is NO! Look no further than "The Fridge and Freezer Shop" in Olney, for a fantastic range of heavilly discounted quality Liebherr products. Then to top it all, you meet Andy and John, who literally move heaven and earth to provide a fantastic service that makes JL look like amateurs. Well done guys, we are so glad that we saw your advert in the Olney Phonebox. Mike
17 March 2017
Unprompted review
Would recommend to anyone who wants a fridge / freezer
An excellent range of premium products to suit all pockets. Andy and John had excellent knowledge and assisted us purchase a fridge freezer for ourselves and our son. Delivery was effortless (for us anyway!) and was punctual and without any problems; even though our son's was on the third floor with no lift!!
I have recommended this business to anyone who wants such an appliance. Look here before going elsewhere.
Andy
Newport Pagnell
6 March 2017
Unprompted review
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