I'm often hesitant about online shopping because the website don't clarify certain things. This does Not apply for Thealtastyle. I'm very grateful for that and for Edith as she explained the process f... See more
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See what reviewers are saying
Requested a cancellation of membership that was said to be completed there and then. So long as the email comes through it’s a good service and quick response. Harry was able to sort things out quickl... See more
I had a situation. However, thanks to Emerald i'm hoping i could have my concern solved. Thanks for understanding my concern and dealing with my request. I will be waiting for a positive outcome. Than... See more
The company was very good in responding to my mail regarding fraudulent purchases and registration with my details (unbeknownst to me) and resolved the issue faster than expected. Thank you
4.5
Excellent
152 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Issue addressed by Emerald
13 May 2026
Unprompted review
Very helpful to my request and replied…
Very helpful to my request and replied quickly aswell
2 January 2026
Unprompted review
Helpful
The customer service is so helpful and immediate. There was no delays and long waiting, they assisted me immediately with my issue.
4 August 2025
Unprompted review
The response from them team was quick…
The response from them team was quick and polite.
1 August 2025
Unprompted review
Assistant is helpful
Assistant is helpful, escalation team is responsive.
23 July 2025
Unprompted review
My experience was great because I did…
My experience was great because I did communicate with others which was good, but realize its not for me. Plus my escalation manager was very helpful in rectifying whatever complain I may have had .... 5 stars to customer service.
30 June 2025
Unprompted review
This company has good staff to negotiate a problem well, they reply at earlier,
My experience was not good
4 July 2025
Unprompted review
Experience
Thank you Emerald, for your assistance in helping to resolve my issue.
1 July 2025
Unprompted review
quick response
30 June 2025
Unprompted review
Nothing, its business as usual.
Business its as usual, nothing bad nothing extremely good,
18 June 2025
Unprompted review
Helpful assistance from Emily
I had a quick response from Emily and it was great. Emily helped me a lot and relieved my stress from it.
16 June 2025
Unprompted review
I've been Billed for purchases made but…
I've been Billed for purchases made but I have not signed up for this however I was emailed about the issue and it's confirmed that the subscription will be terminated and my money will be refunded in 5-7 days thanks for the fast assistance
14 June 2025
Unprompted review
Fraudulent purchase
The company was very good in responding to my mail regarding fraudulent purchases and registration with my details (unbeknownst to me) and resolved the issue faster than expected. Thank you
12 June 2025
Unprompted review
Prompt and timely correspondence
The major aspect of our correspondence that I really appreciated was the prompt and timely responses from your end, which helped me maintain trust in the company.
2 June 2025
Unprompted review
The experience was great and am also…
The experience was great and am also greatful to get my money back.
8 June 2025
Unprompted review
I like the fact that they can refund you
I like the fact that they can refund you
10 June 2025
Unprompted review
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