TAUK Reviews 

We have just bought a house through Tom. From the very beginning, Tom was brilliant — he kept in touch with us throughout every stage, communicated clearly, and always made us feel comfortable reaching out whenever we had questions.

He was also incredibly helpful when arranging second viewings and getting measurements for us, which made everything so much easier. Thanks to his support and professionalism, the whole process felt very smooth and stress-free.

Thank you, Tom — we are so excited to settle into our new home!

Selling our home was always going to require a very specific approach. We knew it needed the right buyers, not just a standard marketing process. From the moment we began working with Tracey and Iain, the difference in service, professionalism and personal attention was exceptional, from the fantastic photos of our property to arranging an open day to maximise awareness.
Their knowledge of the local area and market conditions is truly outstanding and gave us confidence throughout what became a long and at times emotional process. What really sets them apart is how flexible, responsive and committed they are, nothing ever felt too much trouble, and we genuinely felt supported every step of the way.
Tracey in particular was incredible at managing both the ups and downs that naturally come with a lengthy sale. Her experience and understanding of the market meant that even during difficult moments, she remained calm, proactive and reassuring, always guiding the process forward with honesty and professionalism.
Communication throughout was excellent. They were available on WhatsApp to discuss items out of office hours throughout the year long process. We were constantly updated, given honest feedback during the sale process and always felt that our sale mattered to them personally. The level of care and attention we received is something you simply would not get from a larger or more traditional estate agent.
Tracey and Iain combine professionalism with genuine kindness and empathy, which made such a stressful process feel far more manageable. We honestly cannot thank them enough for everything they did for us and would highly, highly recommend them to anyone looking to sell a special home with agents who truly care.

Many Thanks
Marc & Tanya Joesbury

Tracey from TAUK (Norfolk based) has been absolutely superb - I can’t thank her enough for her expertise, honesty and patience for the last 12+ months. What has been an incredibly stressful period has been made all the better having someone like Tracey looking after things.

Jonathan was the estate agent dealing with the purchase of our brand new home. From the first viewing up to the day of completion, Jonathan was professional and friendly. With the what’s app group he set up with myself and my husband, communication was consistent throughout and no matter what questions we had big or small, he would reply and kept us updated throughout the whole buying process. We can’t thank Jonathan enough and would recommend him for both those selling and purchasing! He made what can be a pretty stressful process the most smoothest and calmest one! Thank you again

We came to Tracey and Ian Fisher at TAUK after having worked with a large estate agent group for the best part of a year.

Our large, extremely old, beautiful but unique family home of 40 years was always going to need the right buyer, not being a generic sort of property, we knew that. Unfortunately the estate agents we worked with, though keen and committed at the start, soon became distant as the months went on. There seemed to be no effort to market the property to the specific potential buyers in the area and any queries around that from us just resulted in "put the price down". We had very few viewings and no offers.

We then began working with Tracey. From the outset her approach was personal, responsive and extremely efficient. She really took the time to get to know the property and us before marketing it in a much more targeted way, thinking outside the box and encouraging us to keep the faith as "the right person definitely is out there and we only need one"! Possibly the aspect of Tracey that impressed us the most was her ability to understand that this was a very emotive situation, particularly for my elderly father.

Viewings quickly followed and Tracey kept us updated and gave honest feedback. She was available to chat pretty much anytime and her attention never wavered once throughout the process. Within a few months the perfect buyers were found and the sale commenced. Tracey held our hands during this emotional time and it really was pretty easy with her constant support.

On the day of completion Tracey came to see my dad with a beautiful painting she'd had made of the cottage with the dates he'd lived there. It was such a kind gesture and so typical of Tracey's incredible kindness and care.

I simply cannot thank Tracey enough for her kindness and professionalism throughout this process. She is a very special person who is somehow able to make an emotional, stressful process like this feel not only calm but also meaningful. Truly one of the most outstanding people we've ever met and we'd now never use anyone else. Highly, highly recommended.

I engaged Luke Alexander at TAUK to sell a house I was executor for. I live in the USA and the engagement was easy and efficient with no diffuclties associated with me being oversees. In fact, Luke went above and beyond to help with some of the local logistics associated with the sale. Exceptional service and a great experience. I highly recommend TAUK for their personal service and professionalism.

Sarah Walter’s/Newport/
Can honestly say Sarah is incredible at her job you won’t find anyone better she made the whole process basically stress free and nothing was ever to much for her!!!

From day one Adam stood out from the other estate agents who visited my property. He saw the potential, helped me make it more sellable (it had been rented out) and was kind and understanding when I found the whole process a bit emotional. He was always at the end of the phone, kept me up to date every step of the way and answered all of my stupid (to me) questions with endless patience. Because I lived some distance away from the house I was selling, Adam took care of anything that needed doing, from checking in on the property, doing final meter readings and generally going above and beyond. If I could give 10 stars I would. Thank you Adam for making it a much nicer experience than expected! X

After being on the market what felt like forever and one fallen through sale, it was pretty obvious to Nick I was at my wits end! He had the uncomfortable conversations around pricing and valuations and I’m so glad he did. When many agents promise you £1000s in profit, Nick’s valuation and advice was honest and meant that I secured a sale after relisting the house with him within a matter of weeks! The marketing was amazing and the house had never looked so good! The sale took longer than expected due to unforeseen circumstances but Nick kept me updated throughout the whole process. Nick is always at the end of the phone and will answer any questions around the clock (I don't know how he does it!) thanks to Nick for an excellent job well done!

Sheridan has been nothing short of amazing! Friendly and knowledgeable; he was always available any time we had a question or concern. Equally when we hit a few hurdles during the process he was constantly pushing and driving the sale for us. Without him I am not sure we would be getting the keys to our dream home on Monday, and all of this from an agent that was not even acting on our behalf! 5* service from a 5* chap!

Sheridan dealt with a property sale for us.
He took care of all the marketing, viewings and even ran an open house event.
He took on everything including creating a presentation of the property with a drone video.
I would have no issue recommending this service.

Professional, smooth and trouble free.

I had the pleasure of attending a viewing with Donna Lewis, and I can confidently recommend her as a highly knowledgeable and professional real estate agent. Her preparation for property presentations was outstanding – every detail was carefully thought through, which made a great impression.

She was able to answer every question and provide clear, reliable advice throughout. If you’re looking for a competent and trustworthy agent, she is definitely the right choice.

I had a really positive experience with Donna Lewis. She was professional, approachable, and always quick to respond to any questions I had, which made the whole process feel much less stressful. She always gave honest, helpful advice that I felt I could trust.

What stood out most was her communication, I was kept updated at every stage, and nothing ever felt unclear or rushed. She genuinely seemed to care about getting the best outcome for me.

I would highly recommend Donna to anyone looking to buy or sell a property. Her support and dedication made a big difference, and I wouldn’t hesitate to use her again in the future.

I have just purchased a house in Falmouth from Clare Towl, who was an exceptional estate agent to deal with. From the moment I viewed the property Clare was honest, patient and didn’t try any hard-sell tactics, like I had experienced with other estate agents in the past. I really felt that I could trust Clare to provide honest and useful information from the get go.
Throughout the entire buying process, Clare has been on-the-ball and very organised. She was particularly great at liaising between myself, the sellers and the two solicitors. Clare helped ensure cohesion and that all parties were communicating quickly and effectively. Any queries I had (even the small annoying ones) Clare dealt with very quickly, and was able to explain the buying process to me. I really valued her patience, knowledge and eagerness to provide help wherever needed.
I would 100% recommend Clare Towl as a refreshingly honest, knowledgable and reliable estate agent.

Me and my partner struggled to sell our house with misguided advice and valuations. Until Clare Towl came along and from the minute of walking through our door was professional honest and set our realistic expectations. A month to the day later we were sold! Clare did open houses and social media adverts anything you could think and would highly recommend to anyone to be your chosen estate agent. Thank you Clare!

Tim was amazing; clear and open communication, very responsive, approachable, helpful, wise. Really valued his experience, kindness and commitment.

Sian was the estate agent for a house we bought. The process was lengthier than anyone imagined but Sian was amazing throughout. Sian went above and beyond on many occasions which we are so so grateful for. If it wasn’t for Sians hard work and communication with solicitors the sale may not have gone through due to time restraints and for that we are really appreciate. Thanks Sian!

Sian sold our house in 2 months, she carried out viewings when the prospective buyers needed, including Sundays and even agreed the sale negotiating on New Years Eve. We couldn’t have asked for more commitment and are very grateful, thank you Sian.

Mark looked after us all the way through. Thank you for being so attentive. I would highly recommend him if you considering selling your home.

Couldn’t recommend Carol enough! She took over the sale of my flat following another established agency failing to sell it. It took her only a few weeks to get offers on the flat and she managed to sell it for 10% over asking! She’s also been great to deal with and is always contactable. I’ll be using her for every house move going forward and have even recommended her to all my family and friends, and she’s sold one of their houses in Wetherby already! Thanks for everything Carol