The Adventure People Reviews 

Recently completed the Everest Base Camp trek booked through Adventure People. The trek itself was absolutely incredible – a true once-in-a-lifetime experience.

Adventure People were easy to contact via email, but I found them less helpful over the phone, especially when we encountered issues with our flights just a few days before departure.

While the trekking experience itself deserves 5 stars, I’ve rated Adventure People 3 stars due to the lack of support when we needed to rearrange flights because of the recent war. Despite the airline offering a full refund, an admin fee was still charged, and I ultimately had to organise replacement flights myself, resulting in additional costs. Additionally, there seemed to be some miscommunication between Adventure People and the local tour company, which left us waiting by ourselves at the airport in Kathmandu and also provided incorrect information regarding equipment.

I originally chose to book with Adventure People for the reassurance of dealing with a UK-based company. However, after this experience—and learning during the trip that it’s significantly cheaper to book directly with the local tour company—I would likely book direct in the future.

The support I got from you to help book the tour, add accommodations, and provide information to prepare was outstanding. The local tour company - and particularly our guide - made all the difference. We had So. Much. Fun.

10/10 for the trip & my experience; everything was really well organised and ran like clockwork. Henry/Hung our guide was just incredible, he brought knowledge, energy, enthusiasm and humour to everything and made it an exceptional and memorable trip for everyone.

Avoid this company if you are Irish and tell your Irish friends to do likewise. Please give a thumbs up to this review its true and bad companies need to be called out for their lack of transparency. Adventure people quote in Euro on their advertising but do not support Irish travellers at all and they pretend to service Irish consumers but they are truly British racists. Yes it is very offensive. They extend a very poor level of service to the Irish its like a for orofit only afterthought. Every enquiry re boarding is like trying to get blood from a turnip. Email responses give inadequate information & you have to phone London several times even then you will have a bad and scary experience, For instance They do not even inform Irish travellers that a visa is required for travelling to Vietnam!! This means that the Irish customer will not find this out until they try to do their check 24 hrs before their flight!! If you are Irish you will pay €385 to secure a visa at Dublin airport or you cannot travel. Additionally you will have a James Bond experience where you have to meet a stranger in Hanoi airport and wait an hour begore you can go through customs to receive the visa passport stamp. You will miss the start of your group tour and miss out on seeing Hanoi's streets while worrying about collecting your luggage off the carousel & meeting your transfer person. Adventure people's response is inadequate and inept to an Irish citizen is the following " UK TRAVELLERS DON'T NEED A VISA FOR VIETNAM" I was not a UK traveller they knew this fact because Adventure people had asked for my passport details weeks prior to my trip and never thought to mention the requirement. When I sought to be reimbursed their marketing dept said they do not accept any responsibilty but they should. I was only asking them to provide the correct information not to get the visa for me! Vote with your feet. Walk away save yourself major stress.

If was a fantastic guide so you’re in for a treat if you get her! Everything was super well organised and communicated. It was a small group due to some cancellations but it was still a great experience overall! It’s a good balance of free time and organised activity. I did it in late March so just to be mindful that hiking in 35-7 degree temperatures can be a lot! You can buy water daily while hiking from the villages. Good trail runners is more than enough. The kayaking is super chill - plenty of chances for photos and snacks!

Superb experience from start to finsh, great communication and organisation throughout the booking process.

The trip itself was sensational, our guide Ram was really knowledgable and shared valued information with us throughout the trip

The trips all look fantastic, which is why we booked to go to India with this company. Booking is easy and payment is straightforward however I don't feel it is made clear that the actual tour is with another company and I only found this out once I've booked the trip (and paid) so I feel this should be a lot clearer. We were unfortunately unable to go on our trip due to the ongoing conflict in the Middle East, as all flights were cancelled, and we don't feel this company, or the local company the tour was actually with, have been helpful at all. The local company have taken all our money, and basically said 'tough' and the Adventure People have said they need to respect that decision. We fully appreciate that companies have cancellation policies, but we were physically unable to get there, and everyone seems to be happy to wash their hands of the situation as it falls under 'war'. We've lost a huge amount of money and then to top it off, we get emails from this company asking how our tour was!

Disappointed that this company is happy to work with this local company that has no interest in actually trying to help customers. We understand some of the money was probably spent, but I don't accept that none of the money could be recovered. We booked a private tour so it's not like any of the activities were still taking place.

From the airport pick up and drop off. The hotel atay with pick and drop off to guided tours. The guided tours from island to island. The hotels and quality of them. I had the best time away in Thailand with the adventure people. The support staff ivy was brilliant. Every where I went was welcoming and friendly. The hotel stays were great. The boat and island tours were as advertised and better. Bright and sunny days on beaches and in pools. The food was great. Even the markets especially the night market in krabi. I suggest doing the nine day island hopping tour for couples and or small groups. It was magic. Thankyou to the adventure people. I will be going back or travelling with them again soon.

Help plan all aspects of our trip to Colombia, Ecuador and the Galapagps (flights, additional stays between trips and trips with GAdventure). Plus sort things out when something went wrong.

Loved everything about this trip! The booking process was very smooth and informative, the travel agents were very responsive and made sure all details were considered. At the local level, the guide and the driver did all possible to make s feel comfortable in spite of the currently adverse conditions in the country (Cuba).

I was really lucky that all the other group members were lovely people! Our guide Paula was amazingly organised- sending us hand drawn illustrations of our daily itineraries 🥺 She always had recommendations for places to go and helped to cater for the groups dietary requirements. She even got a card for the whole group to sign for my birthday which was going above and beyond
Costa rica is a lovely country and I especially liked the lake arenal boat trip, this was a great way to commute to la fortuna

The host ronnie was very good, he made everyone feel included and the best out of the group with his fun, friendly personality, the tour was brilliant, no time wasted lounging around as we were got up early morning to do fun activities all day and bond with the group.

My Inca Trail trek with Adventure People was fantastic! Such a great experience, from the office personnel to porters, chef, and especially, our guide Julio. I highly recommend this trek!

I would not recommend booking through this company.

The first time I booked, a customer service agent gave me incorrect pricing information. I relied on those figures when planning the trip and was later presented with a bill several hundred pounds higher than what I had been told.

I overlooked it because the trip itself was good (though that’s run by local providers, not this company).

Unfortunately the exact same thing happened when I booked again. Because of work I had to change my dates twice, and on both occasions I was given incorrect pricing information and then later sent a bill roughly four times higher than the amount quoted.

When I raised this, customer service did not apologise. Instead they asked whether I had checked the prices myself and suggested the booking had not been “confirmed”. The incorrect figures were provided in writing, and I relied on that information when making plans with others.

Given that they do not run the tours themselves and communication is very limited once you’ve paid, I would recommend booking directly with local providers instead.

Fantastic! Start to finish was very well organised. Guide (Pooja) ensured we made it to Everest Base Camp by keeping a steady pace and ensuring we kept hydrated. Excellent balance of hike time and rest time. Would definitely recommend this trip with this company 👍🏻👍🏻👍🏻👍🏻👍🏻

I was disappointed that I wasn’t travelling as The Adventure People. I only found out at last minute I was with Explore. I would not have chosen to travel with Explore. I would prefer a smaller company

Communication with company was timely and detailed. Tour ran smoothly and provided a good range of experiences. Tour guide was first-class.

Very well organised trip. Great support from the adventure people. Very quick to respond to queries. A lot of bus travel on the trip but we did get to see and do a lot

Excellent fun packed with great people and an excellent local guide.