Their online store is so informative! It takes all of the guesswork out of figuring out what to buy, especially for a newbie like myself. Their prices are great, delivery was prompt, and the products... See more
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Your store was everything that I was looking for. Easy access to your website, Shipping on time, packaging and mailing discrete and to a novice like me, these are all imperative when ordering. I had... See more
Super bad quality toys. Smell like chemicals and hard like stone, even after washing it multiple times with soap. They use cheap plastic material during casting. Their products are made of cheap mater... See more
Company replied
When I ordered a particular product I was told that with just a few more dollars for another product ordered I could get the shipping fees waived. I did so but the additional product was not delivered... See more
Company details
Information provided by various external sources
A Shop run by Women ~ We Know Toys! - Discover new & exciting adult sex toys you'll love. Fast & Discreet Delivery. ~ FREE shipping $59+.
Contact info
PMB #81 309 Fellowship Road #200, 08054, Mount Laurel, United States
- 1-856-380-0435
- theadulttoyshop.com
4.0
Great
296 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Love the assortment and the products..
21 May 2021
Fast, affordable, discrete
20 May 2021
Stuff arrived is a reasonable time and…
Stuff arrived is a reasonable time and package was discreet.
19 May 2021
Best product I could've picked
Best product I could've picked. Price was satisfying. Best discreet addressing on the shipping box (no clues as to where it was from). 10/10 will probably be buying extra from the same site later.
14 May 2021
Reply from TheAdultToyShop.com
Hi Johnathon,
Thank you so much for taking the time to leave a great review!
We're happy to hear that you are satisfied with your purchase :)
Super bad quality toys
Super bad quality toys. Smell like chemicals and hard like stone, even after washing it multiple times with soap. They use cheap plastic material during casting. Their products are made of cheap materials to maximize the profit.
14 May 2021
Reply from TheAdultToyShop.com
Hi Mhhg , thanks for sharing your feedback. We’re sorry the item you ordered has a chemical smell, it's made from rubber. The rubber smell will dissipate after it's removed from the package, washing it with soap and water helps as well.
Please feel free reach out to us by email or phone with any further comments, concerns, or suggestions you wish to share.
Great service and products.
14 May 2021
Reply from TheAdultToyShop.com
Hi Roy, so glad you are happy with our service and products.
I ordered what I needed
I ordered what I needed. Order arrived fast and on time.
However, I a disjointed on the following issue:
1. You described the product as life like and feels life like.
UNFORTUNATELLY IT IS NOT.
2. YOUR PHOTOS ARE MISREPERSENTING THE ACTUAL PRODUCT, BOTH IN SIZE AND THE FEEL WHEN TOUCHED
14 May 2021
Reply from TheAdultToyShop.com
Hi Mr. Customer, thanks for sharing your feedback. We’re sorry the item didn’t match your expectations.
We post photos with lots of different angles along with videos of our products to show as much detail as we can. Please feel free reach out to us by email or phone with any further comments, concerns, or suggestions you wish to share.
Reply from TheAdultToyShop.com
Hi Richard,
Thank you so much for taking the time to leave a great review!
We're happy to hear that you received your products and are happy :)
Reply from TheAdultToyShop.com
Hello,
We are so grateful for your kind words and are happy to hear that your order arrived on time!
Gave me the wrong color and size.
7 May 2021
Reply from TheAdultToyShop.com
Hi Kenedi, thanks for sharing your feedback. We’re sorry you received the wrong color and size. It was an uncommon instance and we’ll do better in the future.
Please feel free reach out to us by email or phone so we can figure out which item was incorrect.
Reply from TheAdultToyShop.com
Hi there, thanks for sharing your review with us and the community.
So glad to hear that you're happy with the quality of our product.
Nice varieties of products
Nice varieties of products. Quick and simple order and delivery process
6 May 2021
Reply from TheAdultToyShop.com
Hi Frank,
Glad that your happy with our selection, order and delivery process :)
It doesn’t hold the liquid it leaks out…disappointed
It doesn’t hold the liquid it leaks out the back 🥴🥴🥴
6 May 2021
Reply from TheAdultToyShop.com
Hi BJ, thanks for sharing your feedback. We’re sorry you received a defective item.
We do have a warranty that covers manufacturers defects.
Please feel free reach out to us by email or phone to receive a replacement.
Reply from TheAdultToyShop.com
Hi Emmet,
Thanks for sharing your review with us and the community.
Glad to hear that you're happy with the delivery time, product and our discreet packaging!
Reply from TheAdultToyShop.com
Hi Bud, thanks for the 5 star review!
A Site You can Trust
The Adult Toy Shop is a very reliable site, that has a wealth of information in order to up to date and knowledgeable when purchasing toys or wanting to know information about the whole sex industry whether you are a novice or experienced shopper. The videos they provide on their products to give you an idea of what you are purchasing are very helpful. I would just caution the buyer to beware and do a thorough investigation to avoid overspending or not getting what you exactly want. Their sex toy guide is amazing and invaluable to help educate yourself. The Adult Toy Shop seems to care about keeping you informed and not some sites that just are interesting in selling without informing.
28 April 2021
Reply from TheAdultToyShop.com
Hi Beau, thanks for leaving us such a wonderful review. We are thrilled that you loved the videos and product information; our staff will definitely be happy to read what you wrote.
If only you could read and write english!
We don't have what was ordered because you messed up the shipping address!! We sailed away from the Yacht Club we were staying at and all these weeks later we're still expediting freight forwarders.
28 April 2021
Reply from TheAdultToyShop.com
Hi Donald,
I reached out to you via email April 28th and did not receive a response.
Online tracking shows your order was delivered to the address you gave us which is the Yacht Club.
Perhaps there's a mix up and it was a different company that you had a shipping issue with.
We use the shipping information that is provided by you during the checkout process and never make any changes or edits to that information.
An email receipt is sent out immediately after an order is placed where you can review your shipping information and contact us if there are any issues.
We didn't receive any communication from you stating that there was an error with the address.
Thanks
Mayla
It performed as desired.
28 April 2021
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