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The5ers.com Reviews 29,103

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 11,608 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent customer service, praising the staff for their responsiveness, helpfulness, and professional support throughout their trading journey. Many people appreciate the smooth and reliable payment process, with payouts often received on time and without hassle, which builds confidence. The overall service is described as outstanding, with a user-friendly platform, clear rules, and an efficient trading environment that contributes to a positive experience. However, some customers also noted occasional delays in payout processing times, which caused stress and required follow-ups. A few other people also felt that there were issues with account reviews, KYC verification, or even account terminations without clear reasons, leading to frustration.

What people talk about most

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the support team's... See more

Payment

Users describe positive interactions with payment, with many reviewers reporting successful and timely... See more

Service

Consumers find service to be positive, with many reviewers expressing appreciation for the outstanding and... See more

User experience

People report positive experiences with user experience, highlighting the clear and transparent process that... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, responsiveness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

World Reliable and trustful Prop Firm , The 5 %ers is my FIRST TRADE PROP and i Love 5% and 5% Risk Team and Support Persons , always available for help Trader in a Second. I am fully trust it that al... See more

Company replied

Rated 5 out of 5 stars

I am extremely happy to share that I just received my payout of $297 from The5ers today (03/06/26)! This firm is absolutely genuine and highly professional. The execution on their platform is flawle... See more

Company replied

Rated 5 out of 5 stars

I’ve had a good experience with The5ers overall. The platform is reliable, spreads are competitive, and the trading rules are clear and trader-friendly. Customer support has also been responsive whe... See more

Company replied

Rated 5 out of 5 stars

Honestly a really solid prop firm. I've been trading with them for a bit and just received my payout without any hassle. The process was smooth and exactly as promised. The dashboard is easy to naviga... See more

Company replied


Company details

  1. Fund Management Company

About The5ers.com

Written by the company

With over a decade of experience and expertise in helping thousands of traders get the knowledge and payouts they’re looking for, The5ers is your favorite trader's favorite trading firm! The5ers is an industry-leading firm dedicated to helping traders of all backgrounds better understand the markets and trade smarter! We provide more than just capital to get started; we offer a global ecosystem featuring a trading academy with webinars, courses, and coaching, a social community for traders to connect and share insights, and more! Start trading with us today! Join Us

Why Trade with The5ers?

Written by the company

INSTANT FUNDING IN REAL ACCOUNTS
Best funded trader programs with no qualification phases. Trade real capital from day one.
BI-WEEKLY PAYOUTS AND GROWTH SIMULTANEOUSLY
Get paid for profits and double the funded trading account size for every milestone. Profit payout is not deducted from the balance to achieve milestones.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29K reviews

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Rated 1 out of 5 stars

Account Falsely Terminated + No sense of Urgency to fix Issue

My futures account got falsely terminated and I've been waiting 1.5 weeks already (without a replacement account provided) for them to get the issue fixed. Have to wait over 1 day for a response from customer service most of the time and there is no sense of urgency to fix the issue. They are already way beyond the time that they told me it would take to fix the issue. This has wasted over a week of my trading results and I still do not have an account to trade on. I have requested an IMMEDIATE account replacement / refund but am suddenly not getting a reply to my request!!
What do I mean with falsely terminated? My Futures Account got "Equity Stopped out" for holding a trade over the weekend when I WASN'T EVEN IN A TRADE!!. My last trade entered, which is visible on my transaction history, was 6 HOURS BEFORE MARKET CLOSE!! DO NOT TRUST THE5ERS!!

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Good job the5

7 June 2026
The5ers.com logo

Reply from The5ers.com

Hi Le Trong Huu,

Thank you for your feedback! We’re happy to hear you’re doing well and appreciate your support.

Wishing you continued success in your trading journey!

Rated 1 out of 5 stars

Used an EA I had my 2 funded accounts…

Used an EA I had my 2 funded accounts disabled as well as no reply requesting a refund on a challenge account that hadn't even been started. If you want to use an EA with this firm avoid avoid avoid other prop firms out there do allow commercial use of EA's

9 June 2026
Unprompted review
Rated 5 out of 5 stars

They are very trustworthy I love the…

They are very trustworthy I love the way they process things fast,I also had a great experience with their customer service made me feel very comfortable trading with them

7 June 2026
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Reply from The5ers.com

Hi there,

Thank you for your feedback! We’re delighted to hear you find us trustworthy and appreciate our fast processing and supportive customer service.

Wishing you continued success in your trading journey!

Rated 5 out of 5 stars

Excellent support experience

Excellent support experience! The team responded incredibly fast, solved my issue quickly, and was very professional throughout the whole process. Highly recommended! THX Ragu Vamsi!

9 June 2026
The5ers.com logo

Reply from The5ers.com

Hi Gábor,

Thank you for your feedback! We’re pleased to hear you had an excellent support experience and that our team was able to assist you quickly and professionally.

Wishing you continued success in your trading journey!

Rated 5 out of 5 stars

Good profrt

7 June 2026
The5ers.com logo

Reply from The5ers.com

Hi there,

Thank you for your feedback! We’re glad to hear you’re satisfied with your experience.

Wishing you continued success in your trading journey!

Rated 5 out of 5 stars

Great and lovely

Great and lovely

7 June 2026
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Reply from The5ers.com

Hi Samwel,

Thank you for your feedback! We’re happy to hear you had a great experience with us.

Wishing you continued success and consistency ahead!

Rated 5 out of 5 stars

reliabilty is 10/10

reliabilty is 10/10
i am sad seeing firm going unpopular with swap fees and spreads, payment delays are not even a problem because you get them in the end. i hope refinements will be made with fees and spreads

9 June 2026
The5ers.com logo

Reply from The5ers.com

Hi tzodiac,

Thank you for your honest feedback! We appreciate your perspective and are continuously working on improving trading conditions including spreads and fees to enhance the overall experience.

Wishing you continued success in your trading journey!

Rated 5 out of 5 stars

I have successfully received my payout…

I have successfully received my payout from The5ers. The payment process was smooth, fast, and exactly as promised. Their support team was professional and responsive whenever I needed assistance. Overall, a trustworthy prop firm with transparent rules and reliable payouts. Highly recommended!

9 June 2026
The5ers.com logo

Reply from The5ers.com

Hi Quang,

Thank you for your feedback! We’re glad to hear your payout experience was smooth and that you find our firm trustworthy and transparent.

Wishing you continued success ahead!

Rated 5 out of 5 stars

trustable

trustable prop firm

9 June 2026
The5ers.com logo

Reply from The5ers.com

Hi Mohammad,

Thank you for your feedback! We’re glad to hear you find our prop firm trustworthy.

Wishing you continued success in your trading journey!

Rated 5 out of 5 stars

Their customers service is always…

Their customers service is always available and fast in response

9 June 2026
The5ers.com logo

Reply from The5ers.com

Hi Solomon,

Thank you for your feedback! We’re glad to hear our support team has been responsive and helpful whenever you needed assistance.

Wishing you continued success in your trading journey!

Rated 5 out of 5 stars

Excellent Service and Support had a very positive experience with…

had a very positive experience with this company. The process was smooth, communication was clear, and everything was handled professionally. The customer support team was responsive and helpful whenever I had questions. Overall, the service met my expectations, and I would recommend them to others looking for a reliable and trustworthy company.

7 June 2026
The5ers.com logo

Reply from The5ers.com

Hi Muhammed,

Thank you for sharing your experience! We’re pleased to hear the process was smooth, communication was clear, and our support team was helpful throughout.

Wishing you continued success and growth ahead!

Rated 3 out of 5 stars

The payout process may take a bit…

The payout process may take a bit longer, but in the end, the payout will still be received. The longer and more stressful part is waiting for the risk interview result, and during that time, there is more worry about the outcome.

9 June 2026
Rated 4 out of 5 stars

Excellent Prop Firm with Fast Support....

I've had a great experience with The5ers. The trading environment is professional, rules are clear, and the support team is always helpful and responsive.
My only suggestion would be to reduce the payout processing time. Currently, traders may wait around 7 working days, which can become 9 days or more when weekends are included. A 2-working-day payout process would be outstanding and would make the overall trader experience even better.
Apart from that, The5ers is a trustworthy and transparent prop firm that I would confidently recommend to other traders."

8 June 2026
The5ers.com logo

Reply from The5ers.com

Hi Prashant,

Thank you for sharing your detailed feedback! We’re glad to hear you appreciate our professional trading environment, clear rules, and responsive support team.

We also appreciate your suggestion regarding payout processing time and will take it into consideration as we continue working on improving the overall trader experience.

Wishing you continued success and consistency in your trading journey!

Rated 5 out of 5 stars

Great experience

Great experience, Amazing service, very helpful and best propfirm

7 June 2026
The5ers.com logo

Reply from The5ers.com

Hi Muhammad,

Thank you for your feedback! We’re delighted to hear you had an amazing experience with our service and support.

Wishing you continued success in your trading journey!

Rated 5 out of 5 stars

Best prop firms in the whole industry

Best prop firms in the whole industry
Yesterday received my payout.no hidden rule.no payout rejection.thank you 5ers

7 June 2026
The5ers.com logo

Reply from The5ers.com

Hi Akash,

Thank you for your feedback! We’re glad to hear you received your payout smoothly and appreciate your trust in us.

Wishing you continued success ahead!

Rated 5 out of 5 stars

Very good service 5ers!

Very good service 5ers! ❤️🚀⛳

9 June 2026
The5ers.com logo

Reply from The5ers.com

Hi Lalit,

Thank you for your feedback! We’re happy to hear you’re satisfied with our service.

Wishing you continued success in your trading journey!

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