I came across this brilliant Uk company while doing work for charity Shade hut kindly sponsor us now annually I have also bought 3 pairs of sunglasses for myself through finding this company ,... See more
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Ordered two pairs of glasses as they looked high quality on the website. I spent £60 on two pairs so wasn't expecting much, but the glasses are actually decent. Also received no cleaning cloth as adve... See more
Best customer service I’ve come across for a while, Royal Mail messed up on there end with delivery which was out of shade huts control, as a sorry they sent me out a free leather case without me even... See more
Absolutely Fantastic After sales service and care from Amy at Shade Hut. Responded so quickly to my request with clear communication, and so helpful. Great customer service just as it should be. Hig... See more
Company details
Written by the company
Established in 2018, located in London. We are dedicated to providing you only the best quality sunglasses in the industry. Our collections go through tough selection before they reach our store.
Contact info
United Kingdom
- the-shade-hut.com
Replied to 100% of negative reviews
Typically replies within 1 month
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Disappointed with delivery
Ordered two pairs of glasses as they looked high quality on the website. I spent £60 on two pairs so wasn't expecting much, but the glasses are actually decent. Also received no cleaning cloth as advertised. The biggest issue I had was how they were packaged and delivered. They were just put inside a thin jiffy bag, I would have at least expected a box given the fragile nature of the contents. A pair did come with a bent nose fixing but it's a miracle they didn't all come smashed to pieces with the final test being my postman jamming them through the letterbox.
I came across this brilliant Uk…
I came across this brilliant Uk company while doing work for charity
Shade hut kindly sponsor us now annually
I have also bought 3 pairs of sunglasses for myself through finding this company , great quality glasses various styles and fantastic prices
Highly recommended and first class customer service
RD
I regard myself as a connoisseur
I regard myself as a connoisseur of sunglasses and have many pairs, some are vintage. I have bought 4 pairs of the Ibiza range as really like the colours and blown away by the great deals. I didn't have the highest expectations as the price seemed too good. The sunglasses are exquisite and far exceeded all my expectations. Gave a pair to my brother and have already had compliments. Will be looking at some of the other ranges as great value and exceptional quality.
The quality of my new pair of IBIZA…
The quality of my new pair of IBIZA shades is phenomenal. Thanks
Ordered some glasses and they must of…
Ordered some glasses and they must of got bashed about by the delivery company and the lense kept falling out… but the company rectified the problem sent new ones straight out. Spot on to deal with.
Above and Beyond
Purchased two pairs of sunglasses from The Shade Hut, quality and price is unmatched compared to other sunglasses companies out there. Speedy delivery and general duty of care with how sunglasses are delivered, all in protective casing so no damage in transit and sunglasses pouch provided. Couldn’t recommend highly enough!
Outstanding quality and great customer…
Outstanding quality and great customer service.
Highly recommend.
Without a doubt better quality than most huge brands 👍
Got a pair of Vertigo Matte and I have…
Got a pair of Vertigo Matte and I have to say the quality is on point. Now eyeing up a few more pairs. Post was quick no issues really. Dean
Excellent Customer Service
Bought a pair of great looking glasses but one of the nose pads dropped off after a short while and was lost. Contacted the guys at The Shade Hut and the problem was solved so quickly, no quibbling. First rate service.
Ordered of these about 5 years ago got…
Ordered of these about 5 years ago got no sun glasses then they emailed me a few months ago offering me sun glasses which I still didn’t receive very bad for ordering would not recommend

Reply from The Shade Hut
DONT BUY!
Ordered a pair of sunglasses 4 days ago and received no information about where they are and when they would be dispatched. I’ve tried many times emailing them but yet to receive a reply from them

Reply from The Shade Hut
Great Service & Glasses
A great service. Delivery was very prompt and the sunglasses are fantastic. I would defo recommend The Shade Hut to purchase trendy sunglasses.
Marc
Great product great glasses
Great product, first delivery never come but was sent post Man sent pic of next door post box but I never received them, so emailed Amy got some replacement within 3Days. Thanks to Amy
Fantastic experience from start to…
Fantastic experience from start to finish. These shades are top quality.
Purchased the rouge oak brown
Purchased the rouge oak brown. These are the best sunglasses I have got. Highly recommended. And top class service. Thank you, will be using again.
Best sunglasses I’ve purchased
Amy and the team at the Shade Hut are incredible. The sunglasses are great and the quality is unreal. Really really recommend and will definitely be buying more !!!!
Had a problem with the delivery however…
Had a problem with the delivery however within a day of emailing shade hut they resolved the problem! Fantastic service would recommend any day ! Thanks a lot shade hut
Best customer service I have…
Best customer service I have experienced, they were very helpful with my order and they came exactly as described will definitely be ordering again.
Thank you shade hut
The shade hut
The shade hut. Is the only place to be shopping for shades this summer. The quality and product is outstanding. And customer service is the best I’ve received. I can’t recommend this company any more
Help me very much with my replacement…
Help me very much with my replacement pair service was 10/10
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