The Hearing Care Partnership - Tiverton Reviews 4

TrustScore 4 out of 5

4.0

4-5 Phoenix Lane, EX16 6LU Tiverton, GB


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Rated 5 out of 5 stars

Two decades after abandoning NHS aids, I found my hearing had degenerated very badly. I was seen by the wonderful Kirsten at Bills Tiverton. She explained in greatest detail what she was doing (and I... See more

Company replied

Rated 5 out of 5 stars

Having put up with tinnitus for a very long time I decided to pay a visit to Kirsten at Bills opticians in Tiverton. I was looked after with great care and with informative professional advice. I r... See more

Company replied

Rated 5 out of 5 stars

Punctual, friendly and professional with all the correct technological support. Thank you


Company details

  1. Hearing Aid Store
  2. Audiologist

Written by the company

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Contact info

  • 4-5 Phoenix Lane, EX16 6LU, Tiverton, United Kingdom

  • 01884 304262

4.0

Great

TrustScore 4 out of 5

4 reviews

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Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Two decades after abandoning NHS aids

Two decades after abandoning NHS aids, I found my hearing had degenerated very badly. I was seen by the wonderful Kirsten at Bills Tiverton. She explained in greatest detail what she was doing (and I am incurably nosy having been a science technician). After the aids had been fitted she sorted out teething problems, with the high-tech kit that Bills use, and again I could have been a problem, as half the nerves in my face were prmanently damaged by shingles. The aids I chose were not cheap, but I was able to spread the cost. They are comfortable to wear, and have a marked benefit to my hearing. Thanks, Kirsten!

19 May 2026
Unprompted review
The Hearing Care Partnership - Tiverton logo

Reply from The Hearing Care Partnership - Tiverton

We're thrilled to hear about your positive experience with Kirsten at The Hearing Care Partnership! It's fantastic that she took the time to explain everything in detail to you. We're so glad the hearing aids have made such a marked difference to your hearing. Thanks for sharing your feedback!

Rated 5 out of 5 stars

Having put up with tinnitus for a very…

Having put up with tinnitus for a very long time I decided to pay a visit to Kirsten at Bills opticians in Tiverton.
I was looked after with great care and with informative professional advice.
I received my hearing aids last Friday and I have to say the difference is phenomenal.
I would highly recommend Kirsten.

25 October 2025
Unprompted review
The Hearing Care Partnership - Tiverton logo

Reply from The Hearing Care Partnership - Tiverton

We're thrilled to hear about the phenomenal difference your new hearing aids have made, thanks to Kirsten. It means a lot that you've taken the time to recommend her care and professional advice. If you ever need further assistance, we're here to help!

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