The Hearing Care Partnership - Thornton Cleveleys Reviews 5

TrustScore 4 out of 5

4.1

Rossall Road 16, FY5 1AP Thornton-Cleveleys, Cleveleys, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I am happy to recommend Lee to anyone who is having hearing difficulties. Lee was thorough in his examinations of my ears both health wise as well as a hearing test. Lee explained every detail... See more

Company replied

Rated 5 out of 5 stars

Khalil was exceptionally professional and thorough at my appointment. Explained all processes and results and went above and beyond to support my hearing and Tinnitus. I would most definitely recomm... See more

Company replied

Rated 5 out of 5 stars

Sam was absolutely amazing. She is so calming and caring, putting me at ease from the outset. The consultation was not rushed and she spent time explaining everything in detail, ensuring that I unders... See more

Company replied

Rated 5 out of 5 stars

Audiologist Lee Gascoyne in Cleveleys combined an explanation of the process of hearing with his experienced and skilful use of the latest amazing technology to measure the effectiveness of what li... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist

Written by the company

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Contact info

  • Rossall Road 16, FY5 1AP, Thornton-Cleveleys, Cleveleys, United Kingdom

  • 01253 806172

4.1

Great

TrustScore 4 out of 5

5 reviews

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Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Khalil was exceptionally professional…

Khalil was exceptionally professional and thorough at my appointment. Explained all processes and results and went above and beyond to support my hearing and Tinnitus.
I would most definitely recommend.

20 February 2026
Unprompted review
The Hearing Care Partnership - Thornton Cleveleys logo

Reply from The Hearing Care Partnership - Thornton Cleveleys

We're thrilled to hear that Khalil provided exceptional service during your appointment and was thorough in explaining everything to you. It's fantastic to know that he went the extra mile to support you with your hearing and Tinnitus. Thank you for recommending us - we truly appreciate it!

Rated 5 out of 5 stars

Amazing Results from Lee Gascoyne in Cleveleys

Audiologist Lee Gascoyne in Cleveleys combined an explanation of the process of hearing with his experienced and skilful use of the latest amazing technology to measure the effectiveness of what lies between the ear and the brain. He found that the ear drum and the middle ear were OK; the problem was at the point where the cochlea turns vibrations into electrical signals to the brain. His diagnosis exactly matched the symptoms of high frequency hearing loss. Finally, it was agreed that the best solution lay in a particular hearing aid. A brief test with this hearing aid made an astonishing difference, instantly regaining all the clarity that had been lost. 90 minutes well spent!

Another appointment was made for the fitting and the beginning of a life-long process of aftercare of both the aid and of my hearing!

27 August 2024
Unprompted review
The Hearing Care Partnership - Thornton Cleveleys logo

Reply from The Hearing Care Partnership - Thornton Cleveleys

We're thrilled to hear about your positive experience with Lee! We're so glad to hear that the hearing aid is working wonders for you. Thanks for sharing your story, and we're here for you every step of the way with your aftercare.

Rated 5 out of 5 stars

hearing evaluation with Lee

I am happy to recommend Lee to anyone who is having hearing difficulties.

Lee was thorough in his examinations of my ears both health wise as well as a hearing test.

Lee explained every detail at length and made sure I understood what was happening.

Lee had a pleasant manner whilst remaining respectful and kind.

9 July 2024
Unprompted review
The Hearing Care Partnership - Thornton Cleveleys logo

Reply from The Hearing Care Partnership - Thornton Cleveleys

We're delighted to hear that you had such a positive experience with Lee! It's wonderful to know that he took the time to thoroughly explain everything to you. Thanks for recommending us – we appreciate your kind words!

Rated 5 out of 5 stars

Sam Jones, an amazing professional

Sam was absolutely amazing. She is so calming and caring, putting me at ease from the outset. The consultation was not rushed and she spent time explaining everything in detail, ensuring that I understand. As a professional, Sam's care is exemplary and I will be recommending her services

13 February 2023
Unprompted review
The Hearing Care Partnership - Thornton Cleveleys logo

Reply from The Hearing Care Partnership - Thornton Cleveleys

Thank you for your review, Sam will be over the moon to read your lovely comments.

Rated 5 out of 5 stars

Excellent and comprehensive package

Excellent and comprehensive hearing test. After purchasing their package my hearing aids have been perfect. The follow up appointments have been flawless with very comprehensive explanations and advice gradually building up to the full experience within a few weeks. Highly recommended.

7 February 2023
Unprompted review
The Hearing Care Partnership - Thornton Cleveleys logo

Reply from The Hearing Care Partnership - Thornton Cleveleys

Thank you for your review and recommendation. We are so pleased to hear that you are getting on with your new hearing aids so well and that you have found our aftercare services beneficial.

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