Excellent experience for my very first Hearing Test. All procedures were carefully explained which I found very helpful. I learned a lot about taking care of ones hearing. Also very reassuring to... See more
Company replied
Location
Switch locationSuite 2, CB10 1EJ Saffron Walden, Cambridgeshire, GB
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See what reviewers are saying
Extremely pleased with our meeting with our Audiologist. Explaining our situation with our hearing was very useful and showing graph made our understanding easier. My husband is happy to go throu... See more
Company replied
The experience with The Hearing Care Partnership Audiologist Keyla was excellent. Nothing was too much trouble and I was taken through everything in respect of which hearing aid would best suit me and... See more
Company replied
Keyla was great: friendly, approachable and knowledgeable. It wasn't cheap but I think the aftercare is worth it: I got a dome stuck in my left ear and she fitted me into her appointments to take it... See more
Company replied
Company details
Written by the company
The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.
Contact info
Suite 2, CB10 1EJ, Saffron Walden, Cambridgeshire, United Kingdom
4.3
Excellent
7 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
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Hearing Care Appointment.
Excellent experience for my very first Hearing Test. All procedures were carefully explained which I found very helpful. I learned a lot about taking care of ones hearing.
Also very reassuring to know that help and advice is available should it become necessary.
I can absolutely recommend a visit to The Hearing Care Partnership.
1 April 2021
Reply from The Hearing Care Partnership - Saffron Walden
Hearing is such an integral part of living life to the full, we're glad to know how much you've learned about hearing care. Thank you for your recommendation!
Excellent service and follow ups…
Excellent service and follow ups couldn’t recommend highly enough.
10 December 2020
Reply from The Hearing Care Partnership - Saffron Walden
Thanks for the recommendation, Lyn, we really appreciate it!
Friendly person focused customer…
Friendly person focused customer service. Good advice and willing to spend time listening to any problems or concerns. Would recommend friends.
2 December 2020
Reply from The Hearing Care Partnership - Saffron Walden
Thank you for taking the time to leave us a review, we always appreciate hearing back from our patients.
Extremely pleased with our meeting with…
Extremely pleased with our meeting with our Audiologist.
Explaining our situation with our hearing was very useful and showing graph made our understanding easier.
My husband is happy to go through with buying one of your products
I am happy to continue 6 monthly checks particular as I'm diabetic as I will need hearing aids at some time future.
22 November 2020
Reply from The Hearing Care Partnership - Saffron Walden
This is amazing to hear, we always love hearing back from happy patients. Thank you for taking the time to leave such a lovely review, see you soon.
Life changing
Totally recommended from the first consultation to the after care . My Audiologist, Kayla , is the key to restoring my hearing to a detail and level that has to be experienced to be fully appreciated . To sum up - Life Changing .
Patrice
14 November 2020
Reply from The Hearing Care Partnership - Saffron Walden
Wow, what fantastic feedback! Thank you so much, and it's great to know you like the aftercare plans. We're very pleased to read your lovely comments.
Keyla was great
Keyla was great: friendly, approachable and knowledgeable.
It wasn't cheap but I think the aftercare is worth it: I got a dome stuck in my left ear and she fitted me into her appointments to take it out, but she would have called at my home, quite happily. Great!
13 November 2020
Reply from The Hearing Care Partnership - Saffron Walden
We always put our patients first, it's all part of our person-centred care! Glad to hear our audiologist was able to remove the dome for you. We look forward to seeing you again soon.
My visit to the Saffron Walden Branch
The experience with The Hearing Care Partnership Audiologist Keyla was excellent. Nothing was too much trouble and I was taken through everything in respect of which hearing aid would best suit me and the pros and cons as well. I would have no hesitation in recommending Keyla to anyone who either requires or needs to upgrade hearing aids
6 November 2020
Reply from The Hearing Care Partnership - Saffron Walden
Thank you for the recommendation, Mr Scammell, we really appreciate it.
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