I visited this morning and was very impressed with the care Alex took in re-programming my hearing aids. It has made an amazing difference to my hearing. Thank you Alex.
Company replied
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See what reviewers are saying
Love my Hearing Aids ! First time wearing them so was unsure what to expect. Alex was very knowledgeable, patient with my constant questions and gave me confidence with his answers, so that I could ma... See more
Company replied
Alex instantly made me feel at ease. He explained every step of the process and gave me lots of information. It helped me understand what issues there could be and possible outcomes, information I cou... See more
Company replied
I cannot thank Alex enough. He is personable,totally professional and dedicated He left me confident as I go forward with my life
Company replied
Company details
Written by the company
The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.
Contact info
16 Locks Heath Centre, SO31 6DX, Locks Heath, Southampton, United Kingdom
- 01489 853206
4.3
Excellent
8 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
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Excellent
I visited this morning and was very impressed with the care Alex took in re-programming my hearing aids. It has made an amazing difference to my hearing.
Thank you Alex.
20 August 2025
Unprompted review
Reply from The Hearing Care Partnership - Locks Heath
We're thrilled to hear that Alex made such a positive impact on your experience with us. We're delighted about the amazing difference in your hearing. Thank you for taking the time to share your feedback! If you need anything else, just let us know.
Love my Hearing Aids
Love my Hearing Aids ! First time wearing them so was unsure what to expect. Alex was very knowledgeable, patient with my constant questions and gave me confidence with his answers, so that I could make an informed decision. From start to finish during the initial test, fitting, and follow up appointments he took the time to explain, demonstrate, etc and make sure I was happy, and that my hearing was the best it could be. SO happy!
3 July 2025
Unprompted review
Reply from The Hearing Care Partnership - Locks Heath
We're thrilled to hear that you love your hearing aids! Alex is indeed a fantastic member of our team, and we're so pleased to hear about your positive experience with him. We're here whenever you need further assistance or have more questions.
Highly Professional and friendly
Highly Professional and friendly. Very detailed assessment completed and explained findings clearly. Excellent caring attitude.
28 May 2025
Unprompted review
Reply from The Hearing Care Partnership - Locks Heath
We're thrilled to hear your positive feedback about the detailed and friendly service provided by our team. It's fantastic to know that you found our assessment to be thorough and our caring attitude excellent. Thank you for taking the time to share your experience!
Friendly service
Friendly, professional service at a time to suit me. What more is needed ? happy to recommend to all.
12 May 2025
Unprompted review
Reply from The Hearing Care Partnership - Locks Heath
We're thrilled to hear you had such a positive experience with us! Our team, especially Sarah, works hard to ensure our patients are well taken care of. Thanks a lot for recommending us, it means a lot!
I cannot thank Alex enough
I cannot thank Alex enough. He is personable,totally professional and dedicated
He left me confident as I go forward with my life
16 April 2025
Unprompted review
Reply from The Hearing Care Partnership - Locks Heath
We're thrilled to hear about the positive experience you had with Alex! It means a lot to us that you felt confident moving forward. If you ever need further assistance, just let us know.
Alex was very professional and…
Alex was very professional and thorough. He explained all the steps involved with fitting hearing aids. I am looking forward to continued service.
27 February 2025
Unprompted review
Reply from The Hearing Care Partnership - Locks Heath
We're thrilled to hear that Alex provided you with such excellent service during your visit! It's wonderful to know that you feel informed about the process ahead. If you ever have any questions or need further assistance with your hearing aids, just let us know. We appreciate your kind feedback!
First clas service received thank you…
First clas service received thank you again.
13 March 2025
Unprompted review
Reply from The Hearing Care Partnership - Locks Heath
We're thrilled to hear you had a first-class experience with us! Thank you for taking the time to share your positive feedback. We're here for you whenever you need us.
Thorough service
Alex instantly made me feel at ease. He explained every step of the process and gave me lots of information. It helped me understand what issues there could be and possible outcomes, information I could not gain from my GP. What a great service, I would highly recommend a visit.
20 June 2024
Unprompted review
Reply from The Hearing Care Partnership - Locks Heath
We're thrilled to hear about your positive experience with Alex! It's wonderful to know that he made you feel at ease and provided you with valuable information. If you ever need further assistance, just let us know!
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