That Time Reviews 35

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers had a great experience with this company. Customers consistently praise the booking system for its ease of use and efficiency, noting that it has significantly streamlined their appointment management and improved client experience. Many people highlight the exceptional customer service, with staff described as helpful, friendly, and quick to respond to inquiries. The platform is also credited with helping businesses grow, reduce no-shows, and make services more accessible to clients. However, some customers reported issues with booking services that were no longer operational or had unstated restrictions, leading to refusal of service upon arrival. These reviewers also mentioned receiving very limited support from customer service when disputes arose, being directed back to the vendor even with concerns about the booking process itself.

What people talk about most

Booking process

People report positive experiences with the booking process, with many reviewers finding it incredibly easy... See more

Service

Customers had positive experiences with service, with many stating they couldn't imagine running their clinic... See more

User experience

Clients share positive opinions on user experience, highlighting the system's ease of use and reliability,... See more

Customer service

Customers consistently note positive experiences with customer service, describing it as incredible and a... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used other booking systems in the past but nothing compares to That Time. In all honesty, I miss the paper diary! But with TT even somebody that hates technology can use it comforta... See more

Rated 5 out of 5 stars

Absolutely amazing booking system! It has completely transformed the way I manage appointments. The app is user-friendly, reliable, and makes booking so simple for both me and my clients. Automate... See more

Rated 5 out of 5 stars

Amazing service highly recommend👏 it’s made booking clients in so much easier and saved so much time chasing deposits and booking appointments.

Rated 5 out of 5 stars

I cannot rate this company enough if there were 10 stars a million stars they would get them all. Vishal reached out to me a few years ago when they were setting up the app. I was with an... See more


3.8

Great

TrustScore 4 out of 5

35 reviews

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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Thank you THAT TIME 🩵

I've used other booking systems in the past but nothing compares to That Time.

In all honesty, I miss the paper diary! But with TT even somebody that hates technology can use it comfortably and understand it easily!
I've been with them since they were quite new.. and even from the in the earlier days they’ve been amazing! And they’ve only got better and better! I genuinely couldn't imagine running my clinic without them. They have completely changed my business.
The system is so easy to use, my clients love it and having Klarna and Clearpay available has been an absolute game changer! And helped my clinic make more money and make my treatment more accessible to every type of client.

The customer service is incredible. They're always improving the system and actually listen to feedback which is so rare these days.

I recommend That Time to every business owner I speak to. I honestly can't imagine ever using another booking system.
Only negative I have is… I have to update the app because you’re constantly making it better! 👏🏼🫶🏼

Thank you for being such a huge part of my business growth!

If you’re thinking of switching from one of the older systems… you won’t regret it, speak to one of the team they will all help you out, they’re so helpful and friendly and cannot do enough for you! 🩵

26 June 2026
Unprompted review
Rated 5 out of 5 stars

The BEST!!!

I’ve been using That Time for my business and it has been an excellent booking system. It makes it incredibly easy for clients to book appointments online, pay deposits, and manage their bookings, creating a smooth experience for both clients and business owners.

Since implementing That Time, I’ve seen a noticeable increase in bookings and revenue. The convenience of online booking means clients can secure appointments quickly without needing to wait for messages or callbacks.

What really sets That Time apart is the customer service. The team is always responsive, professional, and genuinely helpful. Whether speaking with customer support or the owners directly, I’ve always found them to be fair, approachable, polite, and willing to go above and beyond to resolve any issues or answer questions.

The platform is reliable, easy to use, and continually improving. I would highly recommend That Time to any business looking for a booking system that not only works well but is backed by a team that truly cares about its customers xxx

17 June 2026
Unprompted review
Rated 5 out of 5 stars

I was hesitant to switch to a booking…

I was hesitant to switch to a booking system because I loved using my pen and diary, but making the move to That TimePro was one of the best decisions I’ve made for my business.

The team has been incredibly supportive, helping me get set up and teaching me how to get the most out of the platform. One of my favourite features is the Klarna integration, which allows my clients to spread the cost of treatments. As my services can be quite expensive, this has made them much more accessible and convenient for my clients.

Overall, That TimePro has been a game-changer for my business, and I would highly recommend it.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using this company for my…

I’ve been using this company for my booking system, and it’s been incredibly easy to use from day one. The platform is straightforward, reliable, and does exactly what I need it to do. I’ve hardly experienced any issues, and whenever I’ve needed support, the service has been excellent. It has made managing bookings much more efficient and stress-free. I would highly recommend this company to anyone looking for a simple and dependable booking solution.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

I recently moved to the UK

I recently moved to the UK, my friend recommended me this app to find my new beautician. Honestly at 62 I thought learning a new app would be very difficult, so I was pleasantly surprised of how easy it was to find someone in my local area, read reviews and see the work they have done. Honestly really good

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love that time been with the…

Absolutely love that time been with the company must be over a good year. I moved platforms one month and I came running back. I just way prefer that time !! It’s good/easy and my clients love it too. It basically does EVERYTHING for you from sending consultations / reviews.
Automatic sends reminders to my clients on WhatsApp / emails. NO FEEES at all so it’s so nice to see all your profit and they even track it for you as well even if you want to make goals for you to follow.
Tracks your clients who your top 5 which is nice to see who your loyal clients are. Klarna & Clearpay included which is so good for all my clients to split.

Plus a WhatsApp customer service can’t beat that so they literally get to you within a couple of hours. Easiest booking system I’ve ever used.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

The best booking system I have ever…

The best booking system I have ever used! I recommend these guys to all of my students because their customer service is second to none. They are always at the end of the phone if I need help with anything, and their response times are incredibly quick.

The system is very easy to navigate, making day to day business management simple and stress-free. I also love that they offer Klarna and Clearpay integration, which has been a huge benefit for both my business and my clients.

Before finding this system, I tried around five different booking platforms and none of them compared. I can honestly say I won’t be changing again. Highly recommended to anyone looking for a reliable, user-friendly booking system with excellent support.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Booked a last-minute experience through…

Booked a last-minute experience through That Time for a birthday and it was dead easy. Found something decent in about ten minutes, which honestly surprised me. Usually these things take forever to sort. Venue confirmed quickly and everything was straightforward on the night.

Good shout if you need to pull something together fast.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

I cannot rate this company enough if…

I cannot rate this company enough if there were 10 stars a million stars they would get them all.
Vishal reached out to me a few years ago when they were setting up the app. I was with another booking app which was costing me a bomb a month and charging me for every transaction the customer made so all those extra pound or two would add up to hundreds a month. This app doesn’t do that. The customer pays the transaction fees which is not a lot for them a pound or two. The app is reasonably priced cheap even … for all it has to offer for the cost a month. It was one of the first booking apps if not the first to let customers spread there costs via klarna or clearpay for their services. This has quadrupled the amount of clientele I have as they are able to afford expensive treatments in small amounts that they never would have afforded in one go. Any issues with the app or client issues are resolved so so quickly. This allows your business to tick over without any disruptions. I have screamed from the rooftops to all of my fellow business owners to join this app which they have done. They even offer money for every referral you make even though I refer without need for this just because I’m so so happy with amount this has helped my business to grow.
Forever grateful to Vishal for reaching out and his team.
I’m a that timer for lifer !
I also like to consider myself one of the OG app users which is kind of nice seeing how massive the app has become now !

Bookings are easy calenders and organising is easy laying out your services so their visible for clients to book is easy attaching photos and notes is easy.
Money hits your bank smoothly when you get paid from clients via the app.

What makes this app great is you can even suggest areas for improvements so for example I wanted a notes section or to see a week view of the calendar and the team litterally will update the app with improvements all the time so the app just gets better and better.

If you’re thinking about using this booking app don't think just do it. No I don’t want you to use my referral code because I love this app so much I know you will too and I don’t need to be rewarded for showing someone a damn good booking app worth its weight in salt.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Since switching to this booking system

Since switching to this booking system, I’ve noticed a huge reduction in both no-shows and last-minute cancellations. Having deposits and automated reminders in place has made a real difference to my business and has helped keep my diary running much more smoothly.

The system itself is very user-friendly and easy to navigate, both for me and my clients. Setting everything up was straightforward, and any features I’ve needed have been easy to implement.

The customer support has also been fantastic. Whenever I’ve had a question or needed assistance, the team has been quick to respond and genuinely helpful. It’s reassuring to know support is there when you need it.

Overall, it’s been a great investment for my business and has saved me both time and money. I would highly recommend it to anyone looking for a reliable and professional booking system.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing booking system

Absolutely amazing booking system! It has completely transformed the way I manage appointments. The app is user-friendly, reliable, and makes booking so simple for both me and my clients. Automated reminders, easy scheduling, and a professional interface save so much time and reduce no-shows.

Everything runs smoothly, and customer support is excellent whenever assistance is needed. I highly recommend this app to any business looking to streamline bookings and improve client experience. One of the best investments I’ve made for my business!

Thank you for creating such a fantastic platform!

9 June 2026
Unprompted review
Rated 5 out of 5 stars

That Time

That Time, what can I say is made my life so easy affordable I can manage my life much more better as a barber having the app cut down so much time answering phone calls booking customers in on your day off people calling you at night people calling you now your customers can handle the appointments 24 hour on the app. What can I say? More the best thing I’ve done for my business.

9 June 2026
Unprompted review

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