Thanet Locksmiths Ltd Reviews 38

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great experience with this company. Came around within the hour and replaced my broken lock. Really efficient, helpful nice man. Would highly recommend

Company replied

Rated 5 out of 5 stars

Phoned and explained the problem. Was very friendly and clear. Was at the property within 30 mins. Job done. Very reasonably priced for an emergency call! Communication fantastic. Such a nice man.... See more

Company replied

Rated 5 out of 5 stars

Immediate response from Ian of Thanet Locksmiths arrived within 30 minutes. Not one of his easiest jobs as the lock was broken not just a case of locking myself out. To cut a long story short, gained... See more

Company replied

Rated 5 out of 5 stars

Very prompt and professional. Great communication, knew his job explained what needed to be done for the repair an the cost (which was very reasonable). He also supplied after advice which was nice.... See more

Company replied

Company details

  1. Emergency Locksmith Service
  2. Locksmith

Written by the company

Thanet Locksmiths - 24/7 Non-destructive Entry Specialist Thanet Locksmiths is a local, fully mobile emergency locksmith service providing 24-hour support across the entire Thanet area, including Margate, Ramsgate, and Broadstairs. We specialize in non-destructive entry, ensuring you regain access to your home or business quickly and without unnecessary damage. As a security-focused professional with over 35 years of experience, owner Ian Stevenson is fully vetted and DBS/CRB checked. Whether you are locked out or need an urgent lock repair, we provide transparent, fair pricing and a fast local response. Trust your local Thanet expert for professional security and peace of mind at any hour.


Contact info

4.8

Excellent

TrustScore 5 out of 5

38 reviews

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Rated 5 out of 5 stars

Great experience with this company

Great experience with this company. Came around within the hour and replaced my broken lock. Really efficient, helpful nice man. Would highly recommend

5 January 2026
Unprompted review
Thanet Locksmiths Ltd logo

Reply from Thanet Locksmiths Ltd

Many thanks for a great review. Regards Ian

Rated 5 out of 5 stars

Ultra speedy callout service

Ultra speedy callout service. Friendly and knowledgeable. Well recommended.

9 December 2025
Unprompted review
Thanet Locksmiths Ltd logo

Reply from Thanet Locksmiths Ltd

Many thanks for a great 5 star review. Regards Ian

Rated 5 out of 5 stars

Absolute fantastic service

Absolute fantastic service , was really impressed with speed of service and knowledge of problem straight away, for a Sunday also the costs was extremely reasonable , would have no hesitation in using again or recommending

7 December 2025
Unprompted review
Thanet Locksmiths Ltd logo

Reply from Thanet Locksmiths Ltd

Many thanks for a great 5 star review. Regards Ian

Rated 5 out of 5 stars

Life saver

Ian at Thanet Locksmiths was a lifesaver. One of my guests got locked out and he was at the property within about 15 minutes. Quick, professional and got everything sorted with no fuss. Highly recommended.

28 November 2025
Unprompted review
Thanet Locksmiths Ltd logo

Reply from Thanet Locksmiths Ltd

Many thanks for a great 5 star review.

Rated 5 out of 5 stars

Fantastic service

Phoned and explained the problem. Was very friendly and clear. Was at the property within 30 mins. Job done. Very reasonably priced for an emergency call! Communication fantastic.
Such a nice man. Highly recommended!
Thank you.

17 November 2025
Unprompted review
Thanet Locksmiths Ltd logo

Reply from Thanet Locksmiths Ltd

Many thanks for a great 5 star review. Regards Ian

Rated 5 out of 5 stars

Reliable

Reliable, arrived on time. Explained price before starting & explained everything. Would highly recommend.

27 October 2025
Unprompted review
Thanet Locksmiths Ltd logo

Reply from Thanet Locksmiths Ltd

Many thanks for a great 5 star review. Regards Ian

Rated 5 out of 5 stars

Excellent Service — Highly Recommended

Ian came out very promptly and was so helpful. Great communication, clear explanation, and a really friendly guy. Couldn’t ask for better service!

27 October 2025
Unprompted review
Thanet Locksmiths Ltd logo

Reply from Thanet Locksmiths Ltd

Many thanks for a great 5 star review. Regards Ian

Rated 5 out of 5 stars

Professional

Professional, prompt, properly priced, honest and straightforward to deal with. Ian was just brilliant.

21 October 2025
Unprompted review
Thanet Locksmiths Ltd logo

Reply from Thanet Locksmiths Ltd

Many thanks for a great review. Regards Ian

Rated 5 out of 5 stars

A prompt and cheerful service as…

A prompt and cheerful service as always. I was very pleased that my problem could be sorted so quickly, so now I’m up and running again. It’s always good to have a local tradesman to fix problems.

17 October 2025
Unprompted review
Thanet Locksmiths Ltd logo

Reply from Thanet Locksmiths Ltd

Many thanks for a great review. Regards Ian

Rated 5 out of 5 stars

Thanet Locksmiths

Very prompt and professional. Great communication, knew his job explained what needed to be done for the repair an the cost (which was very reasonable). He also supplied after advice which was nice. I would not hesitate to call him again and I would definitely recommend this company.

13 October 2025
Unprompted review
Thanet Locksmiths Ltd logo

Reply from Thanet Locksmiths Ltd

Many thanks for a great review

Rated 5 out of 5 stars

Brilliant service.

Called Thanet Locksmiths and Ian was round fifteen minutes later. Diagnosed the problem with my non-opening lock. Fixed it in ten minutes. Brilliant. I thoroughly recommend.

26 August 2025
Unprompted review
Thanet Locksmiths Ltd logo

Reply from Thanet Locksmiths Ltd

Many thanks for a great review. Regards Ian

Rated 5 out of 5 stars

Great Service

Very pleased with the service we received this morning from Ian. Phoned early this morning as we had a problem with our back door locking he arrived within 2 hours and fixed the problem quickly and explained the issue . Very polite and informative very reasonable price. Would recommend.

13 August 2025
Unprompted review
Thanet Locksmiths Ltd logo

Reply from Thanet Locksmiths Ltd

Many thanks for a great review. Regards Ian

Rated 5 out of 5 stars

Lovely professional gentleman

Lovely professional gentleman, very quick service. I will absolutely use this service again and recommend Thanet Locksmiths.
Thank you

13 August 2025
Unprompted review
Thanet Locksmiths Ltd logo

Reply from Thanet Locksmiths Ltd

Many thanks for a great Review. Regards Ian

Rated 5 out of 5 stars

Ian from Thanet Locksmiths provided an…

Ian from Thanet Locksmiths provided an excellent service, entering a property and changing two locks.
He went above and beyond and I am very grateful.

29 July 2025
Unprompted review
Thanet Locksmiths Ltd logo

Reply from Thanet Locksmiths Ltd

Many thanks for a great review. Regards Ian

Rated 5 out of 5 stars

Problem with two door locks was not what I thought it was.

I thought the locks on two doors would need to be changed but this was not the case. Ian examined the doors and said the locks were not the problem, the door hinges needed adjusting so that the locks could work properly. As it turns out leaving the front door as it was could have led to us being locked out of the house. Ian sorted out the problem and we noticed the difference immediately.
Thanet Locksmiths' service was prompt, Ian was courteous, and in addition we learnt some useful tips for the future. I would recommend Thanet Locksmiths.

4 June 2025
Unprompted review
Thanet Locksmiths Ltd logo

Reply from Thanet Locksmiths Ltd

Many thanks for a great review. Regards Ian

Rated 5 out of 5 stars

Locked myself out

I called because I locked myself out of my house , within 15 minutes someone arrived and within another 5 minutes I was back in my house. Very professional and friendly , recommend

10 June 2025
Unprompted review
Thanet Locksmiths Ltd logo

Reply from Thanet Locksmiths Ltd

Many thanks for a great review. Regards Ian

Rated 5 out of 5 stars

Ian arrived very quickly after locking…

Ian arrived very quickly after locking myself out.
He gave lots of advice and was really helpful. Would definitely recommend.

31 May 2025
Unprompted review
Thanet Locksmiths Ltd logo

Reply from Thanet Locksmiths Ltd

Many thanks for a great review. Regards Ian

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service, the lock was fixed within an hour of me calling, and on a bank holiday no less.

26 May 2025
Unprompted review
Thanet Locksmiths Ltd logo

Reply from Thanet Locksmiths Ltd

Many thanks for a great review. Regards Ian

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