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Thames Organic Reviews 721

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TrustScore 5 out of 5

4.9

Organic Food Store
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Review summary

Created with AI, based on recent reviews

Looking at 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, frequently highlighting them as outstanding and top-tier. Many people appreciate the organic nature of the goods and the variety offered, finding them essential for a healthy diet. The delivery service is also widely commended for its speed and efficiency, with orders often arriving sooner than expected and well-packaged. Reviewers also frequently mention the excellent customer service, describing the company as reliable, friendly, and easy to deal with. The packaging receives positive remarks for being eco-friendly and well-organized. However, some customers have noted issues with specific products, such as an excessive amount of raisins in muesli or products arriving with a short best-before date.

What people talk about most

Product

Customers consistently express satisfaction with the products, highlighting their excellent quality and... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the outstanding quality of... See more

Delivery service

Consumers consistently report positive experiences with delivery service. Many praise the quick and speedy... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and quick... See more

Order

People report positive experiences with their orders. Many customers praise the ease of ordering and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding quality organic almonds! I use them for making my own almond butter. I love knowing the country origin (Spain), and the constant updates about my delivery. The whole process is easy and ma... See more

Rated 5 out of 5 stars

thames organic has done nothing but left me pleased with my order , I ordered dates and oats and I can’t tell you how good they both were. arrived in amazing packaging , very well organised and most i... See more

Rated 5 out of 5 stars

The speed of delivery was amazing (announced 3-5 days, delivered in less than 48 Hours), the quality of the packaging and the product was second to none, the customer orientation and friendliness were... See more

Rated 5 out of 5 stars

After doing a search for barley flakes I found Thames organic. I tried the barley flakes instead of oats in a morning (lower carbs) and found them excellent at lowering blood sugar. Thames Organic del... See more

Company details

  1. Organic Food Store

Written by the company

Thames Organic brings you certified organic food products made using natural and sustainable farming methods. We are dedicated to providing consumers with healthy, high-quality food options that are free from synthetic chemicals, additives and pesticides. We choose certified organic food suppliers that prioritize environmentally-friendly and socially-responsible practices in their production processes. We also support local farmers and contribute to the development of organic agriculture in their communities. As Thames Organic, we aim to offer an alternative to conventional food production methods and provide consumers with healthier, more natural food options. We are UK based and use BPA-free, resealable packaging to keep your products fresh. All of our products are vegan and vegetarian. Thames Organic is regulated and periodically audited by Soil Association (License number: DA30314)

Contact info

4.9

Excellent

TrustScore 5 out of 5

721 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great company

This is a fantastic company that I have been using for a few years now. Very reliable, items posted straight away and fantastic products.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Simply brilliant, brilliantly simple

The speed of delivery was amazing (announced 3-5 days, delivered in less than 48 Hours), the quality of the packaging and the product was second to none, the customer orientation and friendliness were simply inspiring. Everything about my (first) experience of Thames Organic is shouting "Yes, these people seem really trustworthy, I want to continue to purchase from them!" THANK YOU T.O.

18 February 2026
Unprompted review
Rated 2 out of 5 stars

Very Disappointing

Bought their museli many times and it has been great. This time there are so many raisins that it is overtaken by them and isn’t pleasant. Very disappointed.

26 January 2026
Rated 5 out of 5 stars

Great firm!

Thames Organic supply excellent quality foodstuff at a reasonable price, with prompt delivery....what's not to like?

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding quality organic almonds

Outstanding quality organic almonds! I use them for making my own almond butter. I love knowing the country origin (Spain), and the constant updates about my delivery. The whole process is easy and makes me feel that I’m dealing with people that love what they do! Keep it up Thames Organic!

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Great quality and service.

Really prompt delivery and very happy with the order, organic macadamia nuts, which are very good. Will definitely use Thames Organics again.

4 February 2026
Unprompted review

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