TGS Outdoors Reviews 

23
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was not happy with my choice of purchase. My fault, I did not fully research. Mackalah made sure I left 100% happy. Mackalah was so understanding, helpful and informative. Superb service.

Rated 5 out of 5 stars

VERY efficient, pleasant and professional service. First Class 👍 Their YouTube videos are excellent too 😃 Only downside….Brexit!….tripled the cost of the product at the Ireland end 😩

Rated 1 out of 5 stars

I ordered a scope, they sent an email stating there was a problem delivering to the address given, I sent a reply straight away with another address and followed up with a phonecall.... the next day I... See more

Rated 5 out of 5 stars

From ordering to delivery a great experience. I had a question regarding my order which was answered very promptly. I would have no qualms ordering from TGS Outdoors in the future.

Company details

  1. Gun Shop
  2. Clothing Store

Written by the company

Located within Botley Flour Mills, Southampton. TGS Outdoors supplies shotguns, Rifles, Airguns, Ammunition and a wide range of Accessories and Countryside Clothing. We pride ourselves on offering high quality products and named brands that you know and love, at affordable prices. We're here to keep family traditions going and to preserve the countryside for future generations.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(23)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb Service

I was not happy with my choice of purchase. My fault, I did not fully research. Mackalah made sure I left 100% happy.

Mackalah was so understanding, helpful and informative. Superb service.

2 June 2026
Unprompted review
Rated 2 out of 5 stars

I feel it was a con

I feel it was a con. They advertised 10% off on line. The web site would not allow me the 10% so I phoned them to be told there was nothing they could do about it, and it would be full price.

15 January 2026
Rated 5 out of 5 stars

Perfect from start to end.

From ordering to delivery a great experience. I had a question regarding my order which was answered very promptly.
I would have no qualms ordering from TGS Outdoors in the future.

24 August 2025
Rated 1 out of 5 stars

I ordered a scope

I ordered a scope, they sent an email stating there was a problem delivering to the address given, I sent a reply straight away with another address and followed up with a phonecall.... the next day I rang again when I was told they ad sold the scope to someone else and are now out of stock.

25 August 2025
Rated 5 out of 5 stars

Outstanding

VERY efficient, pleasant and professional service. First Class 👍 Their YouTube videos are excellent too 😃
Only downside….Brexit!….tripled the cost of the product at the Ireland end 😩

10 July 2025
Rated 5 out of 5 stars

I was informed that the colour I…

I was informed that the colour I ordered was not available due to a mistake on web site, straight away offered a full refund, but as I was not that fussy about the colour they sent order & received the next, very happy with order & service, well done

15 January 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look