I had my lease co-signed by my father four years ago due to my credit rating, I have been responsible for all payments myself on a timely basis. My father signed the lease for the coming year before h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The building is good but there are people smoking in the apartment building which ruin everything. The hallways often stink of tobacco or marijuana smoke. The staff never responded fast enough which d... See more
My family and I moved into the Fairfax building several months ago and there is a Serious RODENT ISSUE. we have had 4 mice thus far and the building seems to want to blame Amazon packages. This is lau... See more
TFC was great in the beginning, but once you sign your lease and live there, they treat you like second class citizens. The buildings are outdated, mismanaged and the owners and money-hungry croo... See more
Company details
Written by the company
TFC is a full-service business focusing on acquisition, development, and property management across retail spaces, office spaces, and luxury no fee apartment rentals.
Contact info
387 Park Avenue South, 10016, New York, United States
- 212-672-1000
- tfc.media@tfcornerstone.com
- tfc.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Needs Minor Improvement
Workers here are amazing and extremely courteous, but management company has to do a better job on who they lease the building out to or monitoring the tenants. I have people on my floor who slam doors, have parties and blast music till 3am and tenants who don’t know what a trash can is.
Management system is amazing
Management system is amazing. All of our issues are addressed in within a day or less.
Great place to live!
Very well manage community. Residents have good moral for the most. the only wish is to run shuttle in day time even less cadences.
Hope the leasing manager has better…
Hope the leasing manager has better attitude towards moving in replies.
Great facility and dedicated staff.
The support from reception staff has…
The support from reception staff has been appreciate so much since we moved in. Really helped us settle
The train is very loud and disturbing…
The train is very loud and disturbing and the wifi in the club room is horrible. Keep being disconnected when trying to do work.
Friendly, Super-Responsive
Amazing service. They go out of their way for the highest level of customer excellence. Maintenance requests responded to within mere hours and resolved. Smiling, friendly doormen who greet you by name and give the 4-legged residents treats. A lovely year-end holiday drinks party sponsored by TF Cornerstone to meet your neighbors.
Beautiful building with outstanding…
Beautiful building with outstanding amenities. Staff in incredible and extremely accommodating. I couldn't be happier.
Love my building
So far everyone has been very helpful and attentive. I feel safe and welcome in my building. Looking forward to the rest of my time at my apartment!
Friendly management who is not your friend
They management is very quick, polite, respectful, friendly even. The building staff really feels like family, they know everybody's name, even the dogs'! I cannot give it a five-star though, because they "omitted" to mention that the abandoned construction site across my window was not abandoned. They knowingly let me enter into the lease because I thought it was abandoned. The high rent was also justifiable to me because of the gorgeous view. Now my view is one of the worst in the neighborhood and I had to deal with months of early am's and week-end construction noise and dust.
Great management company
Great management company. Very helpful to residents.
Walls are too thin and also dirty water comes out the sink and shower.
Walls are too thin. My laptop sound travels to next apartment and the management doest help you at all instead they will send you a letter of noise Nuisance. Keep in mind this my first 30 days living in this building.
I really like how the staff is always…
I really like how the staff is always available for residents.
Great company
Great company. Helpful and friendly management and staff.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








