TextNow has glitches due to repeated advertising. At times the texts go through, but most times I am informed that the text messages I sent were never received. Or I'll later get an alert saying, Not... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
everything is great, just code verification being behind a Paywall is odd, especially when that could stop this nice app from making even more money
It's unbelievable that this service can be acquired by downloading an app. The call quality is always good & I've never had a call drop. I have data without issues whatsoever! I love the service & i h... See more
I like how convenient it is to be connected to calls and text and be able to get a hold of loved ones. TextNow does well in that they are not intrusive with ads and phishing websites in conjunction wi... See more
Company details
Founded in 2009
Written by the company
- TextNow is the only free phone service that gives you unlimited talk and text, plus data for select apps like email, maps, finance, and rideshare—all for $0/month.
- No long-term contracts. No credit checks. Just reliable phone service when you need it. TextNow also offers flexibility, where you can add cheap unlimited data on a leading nationwide 5G network whenever it's needed. Get a free phone number (or bring your own) that works as your primary line or a second phone number app for work, travel, or personal use. Trusted by more than 8 million people every month, and with offices across the U.S. and Canada, TextNow makes it possible to connect without limits. Start free today at TextNow.com. For more information visit https://www.textnow.com/, and follow us on Twitter, LinkedIn, and Instagram.
Contact info
United States
- textnow.com
4.3
Excellent
1K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It is a great app for those who don't have a phone number!
It is a great app for those who don't have a phone number but something that made me give a star down was that whenever I would get a call it would come on my home screen too late to pick up, I would hear the ringing but couldn't answer it bc the option to answer it came too late
23 April 2026
Whenever I wasn't able to pay my phone…
Whenever I wasn't able to pay my phone bill at long as I had text now and wifi I could call or text anyone
23 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I dislike the phone line cuts off and…Vicky
I dislike the phone line cuts off and sometimes the person you are talking to cannot hear you.
22 April 2026
Reply from TextNow
Thanks for taking the time to let us know about your calling concerns. If you haven't already, we suggest updating the app to the most recent version, and making sure all of your permissions are turned on for the TextNow app. If you still require assistance, please write to us at community@textnow.com.
To gain verification codes and as an…
To gain verification codes and as an alternative number for official business
24 March 2026
TextNow has been pretty handy for…
TextNow has been pretty handy for having a second number without paying for another line. I mostly use it over Wi-Fi for texts and the occasional call, and the voicemail feature is simple enough. Calls are usually clear, though sometimes there's a little delay before it connects, which is mildly annoying. The ads in the app are also a bit much at times, but I guess that's part of the tradeoff. Overall, not perfect, but useful for basic stuff.
27 March 2026
Unprompted review
Great app make and get calls any time…
Great app make and get calls any time day or night. Ron
29 March 2026
Reply from TextNow
Thanks for taking the time to let us know about your calling concerns. If you haven't already, we suggest updating the app to the most recent version, and making sure all of your permissions are turned on for the TextNow app. If you still require assistance, please write to us at community@textnow.com.
Not only is it a good phone service it's Also Free !!
I have had this Free app for five or six years now.. and dont know what I would of done with out it at times ..Thank God for this Free app.... It's been great for me !! Thank you Text Now !!! 💯💯
14 April 2026
Reply from TextNow
Hi Micah, Thanks for your positive review. If there's anything we can do to provide you with an even better experience please let us know by emailing community@textnow.com!
Great service
21 April 2026
Great app! Highly recommend
It was easy to use and accessable, I would recommend this app to everyone
21 April 2026
The app works well and was there when I…
The app works well and was there when I really needed it.
20 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.