Texasunny Reviews 20

TrustScore 4 out of 5

3.9

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3.9

Great

TrustScore 4 out of 5

20 reviews

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1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Awful online experience

Basically, what I ordered never arrived. I ordered a kick stand plate for a motorbike and a dodgy leather wallet was sent instead. I contacted them to ask for my order and all they said was "here is a discount". I didn't want a discount, I wanted what I paid for but NEVER received. Worst online shopping experience ever. Do not buy from Texasunny!!!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Cuts Through Yard Waste Like Butter

the last set i had kept slipping out of place, but these fit super tight—didn’t need to retighten at all during my weekend cleanup, solid weight in the hand, no rattling. made short work of garden trimmings. honestly, surprised by how little effort it took compared to the worn-out blades i tossed.

1 April 2026
Rated 5 out of 5 stars

The Cap Clicks Shut With a Snap

Put it on my bathroom shelf already—just wanted to mention the top seals tight, not like those random loose ones I got before. The bottle has a noticeable heft, so when you grab it, feels kind of solid. I haven’t tried it in my car yet, but for home it sits upright without wobbling.

2 April 2026
Rated 5 out of 5 stars

Better than my old stand plate

Swapped out the basic plastic pad I had for this metal kickstand extension and the weight difference is obvious—this one feels solid when you drop the stand, not flimsy at all. Haven’t had any sinking issues on softer ground so far. Honestly wish I’d grabbed this before my last ride in the rain.

2 April 2026
Rated 5 out of 5 stars

The item was exactly what it said it…

The item was exactly what it said it would do. Tried once during the last snow storm in my area. Easy to put on and take it off when needed. They are transparent so you don't notice them while walking and the spikes have a good tractions on the snow.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Recently I ordered an accessories for…

Recently I ordered an accessories for my drill press ( mortising bits) I did received my order but the most important piece for the mortise bits was missing so the tools is totally useless. I had the opportunity to contact their customer service for several times and they never responded until now, their last response to me was to pay 14.25 dollars for shipping in order to get my missing part of my order and that is their responsibility to ship any orders for the customers to make sure it’s completed before packing them and I paid a lot of money in US CURRENCY, I am really disappointed and I don’t appreciate it their customer service and I do not recommend TEXASUNNY to anyone.

2 January 2026
Unprompted review
Texasunny logo

Reply from Texasunny

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@texasunny.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

Rated 5 out of 5 stars

Outstanding Customer Service and High-Quality Customized Swag

The prompt customer service I received while setting up our league store was truly outstanding. My sales representative made the entire process effortless and helped ensure our logo was suitable for our merchandise. We are very pleased with the quality of the products and the wide range of customization options available!

22 January 2026
Rated 1 out of 5 stars

Item received incomplete as advertised

Item received incomplete as advertised. I emailed again and again, nothing but automated email responses. Telling me to "check this ticket" to start a return, but there's no darn ticket to be found.

22 January 2026
Unprompted review
Texasunny logo

Reply from Texasunny

Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@texasunny.com . This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.

Rated 1 out of 5 stars

Texasunny ,avoid this company

Ordered square hole drill bits but they arrived without the chisels ,so just standard drill bits. Want me to pay postage for them to send the chisels . Thy wont budge, matter taken up with Pay Pal.

12 January 2026
Unprompted review
Texasunny logo

Reply from Texasunny

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@texasunny.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

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