Tetrameds Reviews 293

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

THIS IS SITE IS A HUGE SCAM!!!!!!!!!!!!!!!!! DO NOT BE FOOLED!!!!!!!! I PLACED AN ORDER FOR SOME INTEGRA HUMIDITY PODS WITH FAST AND FREE SHIPPING. I RECEIVED A CONFIRMATION EMAIL, MY CAR... See more

Rated 3 out of 5 stars

The unit was advertised as (paraphrasing) "it will not dry out your flower" which it does. It is probably fine for turning your kief into a more potent substance but it might be too dry to do anythin... See more

Rated 5 out of 5 stars

Arrived WAY sooner than expected. Under promise over deliver 👍🏼 very nice packaging funny reading and high quality product. Extremely satisfied this thing is AWESOME. Thanks banana bros will definit... See more

Rated 5 out of 5 stars

I love my replacement glass!!! Tetrameds was 1/2 the cost of other retailers, who carry the same products. I had a running bet with My friend that had dropped my piece and was ordering a replacement... See more

Company details

  1. Battery Store
  2. Electronics Store

Information provided by various external sources

Tetra Meds has accomplished something very few vaporizer retailers can claim, an elite society of partnering companies that cater to people seeking a healthy alternative. We offer a large selection of Vaporizers, Parts, and Accessories at the lowest prices in the industry. Never pay for shipping again, as we stand by our “Forever Free Shipping” motto on any order within the USA. Make a change in your life and join the Vape Revolution!


Contact info

3.9

Great

TrustScore 4 out of 5

293 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great customer service!

I accidentally ordered 2 of the same item and Tetrameds was great about it and my refund of the extra item was credited right away.

3 January 2020
Unprompted review
Rated 1 out of 5 stars

I have rated the Ghost Globe Attachment…

I have rated the Ghost Globe Attachment that Tetrameds sold me 3 times since it quit working. They have not posted the review. This product quit working after 2 uses and I feel that if they cared about customer service they would at least post my review to their website. I do not think I will ever purchase from this company again. If you do not show bad reviews then you are not looking out for your customers best interest, you are looking out for your bottom line. If the review would have been posted I would not feel this way. I doubt this review will be posted but hey somebody must be reading my reviews.

26 December 2019
Unprompted review
Rated 1 out of 5 stars

I ordered 2 pen style batteries

I ordered 2 pen style batteries. Both arrived promptly but neither worked. Company was notified but as yet I have reveived no instructions as to how to get my money back

23 December 2019
Unprompted review
Tetrameds logo

Reply from Tetrameds

Hello Ronald,

I regret to hear that you have received two defective units.

I see that you have emailed us on a non-business day. We are open from Monday to Friday.
Please see website for more details.

One of our representatives will assist you shortly with some trouble shooting steps. If unsuccessful, we are going to try our best to warranty your pens.

Thank you!

Rated 1 out of 5 stars

company no good

I did one already but you must not like it like I said my mod does not work you should send me another send me one that works I called,Gavin told me to keep trying what else can I do if this was my company I would have so much for TETRAMEDS

23 December 2019
Unprompted review
Tetrameds logo

Reply from Tetrameds

Hello William,

I regret to hear that you are having issues with your unit.

I see that one of our representatives has emailed you back on 12/11/2019 and we haven't heard back from you.

One of our representatives will contact you shortly.

Thank you!

Rated 4 out of 5 stars

Trio works great

Trio works great, the cover on the concrete pod is pretty thin and weak so it cracked on the first day and will occasionally come off but it's really not a big deal. I'm using it with some sugar concentrate and it burns good.

22 December 2019
Unprompted review
Rated 1 out of 5 stars

I still have not received my order

I still have not received my order. The website said it would be here Dec 5th and I still do not have it.

20 December 2019
Unprompted review
Tetrameds logo

Reply from Tetrameds

Hello Danielle,

We regret to hear that you haven't received your package. Your package was shipped out on 12/5/2019. USPS last updated on 12/09/2019.

We will help you submit a claim with USPS. We will keep you update once we hear back from them.

One of our representatives will contact you shortly regarding this issue.

Thank you!

Rated 1 out of 5 stars

Got the wrong product when i tried to…

Got the wrong product when i tried to reach out i never got a response.

20 December 2019
Unprompted review
Tetrameds logo

Reply from Tetrameds

Hello Brittany,

We regret to hear that you received the incorrect unit.

I see that one of our representatives has emailed you on 12/16/2019. We hope to hear from you soon.

One of our representatives will contact you shortly.

Thank you!

Rated 2 out of 5 stars

I liked it until it quit working 3 days…

I liked it until it quit working 3 days later

17 December 2019
Unprompted review
Tetrameds logo

Reply from Tetrameds

Hello Jennifer,

I regret to hear that you are having issues with your unit.

All of our our VM products do have a six month warranty.

One of our representatives will follow up with you shortly.

Thank you!

Rated 2 out of 5 stars

I wanted to Use my product on this…

I wanted to Use my product on this weekend vacation instead it never arrived period l Have tracking saying left in mailbox but I believe it was too big and lost please check

16 December 2019
Unprompted review
Tetrameds logo

Reply from Tetrameds

Hello Dylan,

We regret to hear that you have not received your package.

According to USPS, they did deliver your package on 12/13/2019. We help you submit a claim with USPS. We will try our best in order to solve this issue at the earliest convenience. Due to the holidays, USPS will take a little longer as usual.

We also did received an email from you stating that you would like to return a product using the same order number. I'm pretty confused right now.

One of our representatives will follow up with you shortly.

Thank you!

Rated 5 out of 5 stars

I love my new Dabix Ion

I love my new Dabix Ion. We purchased 2 and couldnt be happier to now have a buttonless vape that fits in my palm. They are great - smooth draw, hold z charge well and recharge fast. Service and shipping - everything with Tetrameds went smoothly

15 December 2019
Unprompted review

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