TESUP Reviews 

I have been waiting for 7 weeks for my delivery. As yet I haven't even received a delivery date or tracking details. when I get in touch with the company they fob me off with excuses

I ordered low wind blades for my wind turbine over a year ago they never came TESUP takes your money and won’t ship what you have paid for they are very crooked

What a bunch of theives...I have now waited 14 months for something YOU promised and I paid for. You have my money, you have stolen it as I have no product.
I am now going to make investigations to reclaim my money and get authorities to look into this scam.
Unbelievable.

Bought an Atlas wind turbine back in 2023, could never get it to work, will move only in storm and then will resonate like crazy but still generate no energy! Ordered also an inverter back in 2023, never arrived, they said they are working on a new model, so kept waiting, then asked for my money back, they said they are almost ready, just keep waiting (!), said I am not waiting any longer, get me back my money, eventually promised to transfer this to their finance team, and send the money back, several months have passed, still no product, no money back, sent several inquiries, promised their finance team is looking into this, still - no money back... Total shameless company...

ordered and paid for a set of blades for my wind turbine which has never turned in any sort of wind, 10 months later and still havent seen them, no contact phone numbers only hide behind emails and constantly close the case without an answer. fraudulent company in my opinion.

I ordered a wind turbine with a set of propellers from this company. After more than a month I received the turbine alone without propellers. After my intervention again after a month the propellers finally arrived. So the delivery information on the website is not true. Very low level of customer service! I received no answer to my question about the warranty period in this situation, and other technical questions about connecting the unit. I hope the turbine will work properly and I will not have to waste time trying to contact this service!

Atlas 5.and 2solar panels ordered in August 2024. Atlas turbine delivered in October without sails so completely useless. No solar panels or sails as at 17th February 2025 My account blocked after complaints. Their terms say no returns because they claim that each item has unique customer software, rubbish!,
Do not deal with this company their only skill is in marketing they even have the gall to claim “next day delivery” on their website.

Paid, but no delivery.
I ordered a wind turbine in January 2024 and paid some €1200 for it.
They said there was delay for parts in March.
I have still not got the turbine, or my money back. But even worse, they just dismiss or ignore and closes all attemts I make to get any contact with them via Contact center. You can´t call them, and they do not call you.

Sorry to say, but the website looks fine, but closer to scam is hard to come. Unfortunately....

My first order, 7kw HERA took 5 months to receive after constantly messaging I placed a second order for different blades on 1/24/24 as of today I haven't received, I sent messages monthly, kept getting the run around. Buyer beware

I ordered new blades from my Tesup Atlas wind turbine (original got destroyed in the first high wind after 2 weeks use) on 13 Sep 2024 and as of 24Jan 2025 nothing has arrived, despite repeated attempts to find out the status. I could not be more disappointed with their non-existent customer service.

Avoid at all costs.

I ordered a the vertical wind turbine last October and got nothing from them at all. The product hadn't even been manufactured. I asked for my money back and it didn't come.
Dreadful company

Agree with all contributers this is the shitiest company i have received goods from . No output ,T urbine locks up when connected to controller , there is virtually no communication with company. Cant believe I was hood winked by the web ad. And Worst of all its British(they claim) The board of trade should outlaw this type company . They only decent thing received was the transport box. How could someone go to the effort to even design and build this rubbish.

Shipment arrived after almost two months from order. Packaging was terrible. The wooden crate was punched on the cover by the turbine shaft that protruded from the crate. The wind blades where shipped in a used box. In spite of y several attempts to get tech info from the manufacturer I only received very partial replay. Not sure it will work. There are info missing about the combination of wind and solar input/output. Not sure what I can combine

Ordered a charge controller for second attempt took money instantly of my credit card and no product after 3 months on second attempt.

Now the fun process begins with my cc company for a reversal of charges.

Communication is very difficult or next to impossible on the website since there are no phone numbers either.

Should probably avoid this company.

Absolute dogsh1t product. Basar Mesci has the honesty and business acumen of a South American dictator. Glad company is being wound up. Thanks DHL. Products themselves are cheap, inefficient, dangerous, missold, website is full of lies. I’m an aeronautical engineer with 26 years experience of turbines. VAWT makes a nice ornament, hat stand, disco ball;, converted mine to a dog food store unit.

Bought a new Vertical turbine it arrived, had it professionally wired its absolutely usless won't spin in 40mph storm winds. This is incapable of delivering 10kw as advertised SCAM

This company is simply a scam. Stealing money from people. And seems nothing stop them ! It's a shame. An order placed and paid 1st of December 2023 was never delivered, never reimbursed and since I've complained, my account was deleted.

Ordered a wind turbine in August I still not received it contacted them via their contact on the app but they do not reply with a proper answer sometimes not at all. The bank is trying to claim the money back from them. Don’t think having much luck I agree. See some emails with pictures of a unit saying it’s been manufactured for me and will be dispatched shortly. But still not received it and they do not reply to my messages now I have purchased from this company before and reasonably good service but a poor quality product the shaft and the bearings worn out within three months

Complete scam do not deal with this company as they do not follow up with their product as it does not come up to the most basic standard