Test Ultimate Reviews 421

TrustScore 3 out of 5

3.0

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many people found the service efficient and helpful for securing driving test dates, especially given the current backlog. Some customers reported fast booking times and appreciated not having to constantly refresh the DVSA site themselves. Several users successfully obtained tests much earlier than they could have otherwise. However, some people were dissatisfied with the company's service, particularly regarding response times and refunds. Many reported difficulties contacting the company, with calls going unanswered and emails taking days to receive a response, often without resolving the issue. There were also numerous complaints about the refund policy, with customers stating difficulties in receiving refunds in certain situations or when tests were booked with impossibly short notice. Some customers also mentioned issues with the booking process, including tests being booked in undesirable locations or with insufficient notice, leading to missed opportunities and inconvenience.

What people talk about most

Service

Reviewers mention ambiguous feedback about service. Many customers express dissatisfaction, citing issues... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process. While some customers praise the service for... See more

Response time

Consumers consistently express dissatisfaction with response times. Many report that emails take days to... See more

Refund

Customers consistently note negative experiences with refund policies. Many reviewers report that the "money... See more

Customer communications

Users describe negative interactions with contact. Many reviewers report significant difficulties reaching... See more

Based on these reviews

Rated 3 out of 5 stars

I have used this service twice, but I don't reccomend it as it is overpriced and there are cheaper alternative options in the market

Rated 2 out of 5 stars

They gave me a later date than what I put in, they originally gave me one in January and I wanted to try get one earlier, they they gave me one in march and then also is in an area where I didn't want... See more

Rated 2 out of 5 stars

Overall, this is an extremely painful service to use and very expensive. One really baffling flaw is how they pause your search if you don't reply to an offer. Because the offers can disappea... See more

Rated 4 out of 5 stars

At first I didn't get a test, however once I upgraded to a premium package I got a test within 3 weeks. Be sure to pick a premium package for best results. Be mindful that email responses are not supe... See more


Company details

  1. Driving Test Centre

Written by the company

DRIVING TEST CANCELLATIONS You need your license now, not in 3 months. What if you could get a driving test tomorrow rather than your current test? With our driving test cancellation service, you can. We help you nail down these elusive driving test cancellations so you can take your test as soon as you want to. We’ll do all the hard work and search for driving test cancellations. Once we find one that suits your schedule, we’ll give you a call and see if its a suitable time. It’s that simple. You could have your license as early as tomorrow.


Contact info

3.0

Average

TrustScore 3 out of 5

421 reviews

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Replied to 9% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Very little notice

I received notice regarding the test just a few hours before the test. I had no time to practice and it was very hard getting an instructor to join me.

9 February 2026
Rated 1 out of 5 stars

Do not part with your hard earned…

Do not part with your hard earned money!
Paid £180.48 for their ultimate package.
Money back Guarantee is never possible!
Promises to send you sms notifications but never do even for tests more than 10 days.
Even the Reserved tests are never available as when you go on within the timeframe to confirm it they are never available. Then every time your test is unavailable they deactivate your search so it takes another 24 hours before you contact then to get it activated again!!
They make excuses and say DVSA can pull tests at anytime and then send you the same automated message back “be quicker !! (It was 10 mins!) And the so called test they offered me was supposed to be reserved for 5 hours!!)
Refund is only possible if they cannot OFFER you a test NOT a confirmation of a test !! So all they need to do is offer you a FAKE test for you not be eligible for a refund!
Also beware that any test that is short notice - less than 10 days (not 3 days as stated on their website) you don’t get a sms or get it reserved for you so you have as much chance as a standard user paying a lot less than the £180 ultimate package.
Basically there is no difference - you have more chance of getting one off the DVSA website than let these scammers take your money and lie to you.
I’m now in the process of taking this matter further!!

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Worked perfectly!

We paid for the Pro package and were offered a test an hour and a half after signing up for Test Ultimate, with 13 days notice, giving us plenty of time to practice driving in the test centre area. Brilliant thank you! Passed first time.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

It worked.

They got me an early test. Took about a month to get one for Loughton (which is a relatively high demand test centre). TLDR: It worked.

P.S. I'd advise to anyone using these apps, just be extra careful that you've set the correct date requirements you want.

22 January 2026
Rated 1 out of 5 stars

I decided that I was happy with my test…

I decided that I was happy with my test date and told it to stop finding me cancellations. Three weeks later they find me a same day cancellation which I DID NOT WANT so I’ve now lost my driving test

20 January 2026
Rated 1 out of 5 stars

Horrible company

Horrible company. I had the service for well over a month and chose the cheapest package (still about £65.) in this time, they offered one test date and it was unavailable when I tried to book it in. I am now leaving the country for four months and emailed to request my money back as they failed to provide me with a test- which is what I had paid for- and the customer service rep, Zoe, ignored very single thing I asked for and refused simply due to the fact that a test had been technically offered. When I asked to speak with someone else she again ignored this request and sent another email saying the same thing as the five previous emails sent to me. The problem is not just that they have refused to refund me- their customer service is actually embarrassingly bad and their reps are passive aggressive and rude. See their service didn’t even work so I don’t know where they get off being so rude. I would strongly urge anyone contemplating using this service to go elsewhere. You will regret using it. Use me as and example :)

20 December 2025
Unprompted review
Test Ultimate logo

Reply from Test Ultimate

Hi Kassya,

It appears that you may be talking about a different company, we have not got anyone called Zoe working at our company.

Regards,
The team at Test Ultimate

Rated 1 out of 5 stars

Test Ultimate is a scam

Test Ultimate is a scam. They take your money and are not able to find you a test. If you ask for a refund (which you are entitled to by their own policy) they cancel your pre-existing test that you booked.
This company is a complete fraud which I have reported. Everyone should do the same and take legal action against this fraudulent company.

30 December 2025
Unprompted review
Rated 1 out of 5 stars

Never trust them SCAMMERS

Scammers never trust them they take your money and they never book for you.
I my self I pay them but they didn’t book me anything at the same they very poor communication even if they response they are unprofessional.
N
Never recommend you at all

17 December 2025
Unprompted review
Test Ultimate logo

Reply from Test Ultimate

Hi Ali,

I can see you only started your search yesterday. We aim to get tests within 3 weeks of your earliest test date, I can see you purchased the Standard package not the instant package, so our service isn't expected to be instant, it takes a week or 2 usually.

Regards,
The team at Test Ultimate

Rated 1 out of 5 stars

A big scam

I was entitled for my refund after 3 weeks waiting period. And they never refund me nor contacted back.

Big big scam

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Test Ultimate is a scam

Test Ultimate is a scam. I used them a few years ago and they found me a test. I used them again recently and they don't find you any tests. They know you're Jewish and you can't work on Saturday and the only test they will offer is a Saturday. I purchased the standard package and then upgraded to super priority package hoping this will find me a test in London quicker - it did not find me any test. There is no flexibility in their refund policy meaning they will not refund your money under pretty much any circumstance. They are very unpleasant to deal with via email with AI standard answers. Very unhelpful. Essentially a money grabbing company.

10 December 2025
Unprompted review

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