Really disappointed with this company. I sent a test off for my husband which they said they didn’t receive. I sent a further test which was tracked by Royal Mail. Again they said they hadn’t receiv... See more
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Was speaking to lovely Jordan earlier today and she sent us are test results as we had waited around seven days and hadn’t heard anything now I know a lot more about different things I should or shou... See more
Company replied
I’ve ordered a test before about 12 months ago, reordered again to see how my body has adapted to certain conditions over this past year. I had a bit of a technical issue on my side after my 2nd order... See more
Company replied
Fast, easy, straight forward service. I couldn't find my results in emails even though I'd received a prior email saying I would have them soon. I used the live chat function, and even at almost midni... See more
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Company details
About testmyfoodsensitivity.com
Written by the company
Start your journey to better health
At Test My Food Sensitivity, we’re here to help you understand your body’s food sensitivities and reactions that may cause symptoms. Our comprehensive non-invasive tests are easy to follow, with step-by-step results that are sent securely direct to your email for your peace of mind.
Our market-leading Ultimate Test provides you with a full screen of 975 trigger items to ensure you get the most complete report of the causes of your symptoms. We’re so confident you’ll get results, we offer a 100% money-back guarantee!
Start making changes today
Food sensitivities can be the cause of a variety of health issues including Headaches, Irritable bowel syndrome and fatigue and even a variety of undiscovered symptoms. Our comprehensive sensitivity tests can quickly help you understand more about possible trigger items. We've helped with:
- Bloating
- Migraines
- Headaches
- Coughs
- Eczema
- Fatigue
And many more symptoms.
- Hives
- Insomnia
- Weight gain
- IBS
- Acid Reflux
- Indigestion
About us
At Test My Food Sensitivity, we’re incredibly proud of the people who’ve chosen our test and are living healthier, happier lives. That’s why we believe in being open in terms of our products, services and satisfaction guarantees.
Visit our website Shop our Standard Test Shop our Ultimate TestContact info
United Kingdom
- testmyfoodsensitivity.com
3.9
Great
485 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Angel made contact and solving my…
Angel made contact and solving my queries easy.
Thanks
20 June 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Chantelle,
Thank you for your feedback! We’re glad to hear Angel made the process smooth and easy for you. We’ll be sure to pass along your thanks!
Customer Service Team,
Test My Food Sensitivity.
Great customer service
Great customer service! Angel was a massive help! Very friendly, helpful and informative.
20 June 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Zavien,
Thank you for your kind words! We’re so happy to hear that Angel was friendly, helpful, and informative. We’ll be sure to pass along your lovely feedback to her!
Customer Service Team,
Test My Food Sensitivity.
Good communication
Good communication, when I didn't receive my results on time I contacted customer services via live chat. Shawn was extremely pleasant, efficient and released the results via email straight away.
20 June 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Louise,
Thank you for your feedback! We’re glad to hear that Shawn provided prompt and pleasant support, and that your results were quickly sent over. We appreciate you taking the time to share your experience!
Customer Service Team,
Test My Food Sensitivity.
Shawn was really helpful in chasing my…
Shawn was really helpful in chasing my results.
20 June 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Thank you for your feedback! We’re glad Shawn was able to help chase down your results. We’ll be sure to pass on your kind words to him!
Best regards,
Customer Service Team
Brilliant customer service from Shawn…
Brilliant customer service from Shawn on the live chat. I hadn’t received my results after 3-5 days so popped in the live chat to ask for an update and within 2 mins he had found my results and sent them to my email address. Good service for an affordable price would highly recommend
20 June 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hello Chris,
Thank you for your fantastic feedback! We're so pleased to hear that Shawn was able to quickly locate your results and provide the support you needed. Delivering prompt, reliable service at an affordable price is exactly what we aim for. We truly appreciate your recommendation!
Customer Service Team,
Test My Food Sensitivity.
Online chat help
Had a query as no update. Used online chat and got Terry who was super friendly and helpful and polite. Every step was laid out and links sent so I didn't need to plough through menus. The whole experience was very easy.
20 June 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Laura,
Thank you for your kind words! We're so glad Terry was able to assist you in such a friendly and helpful way. It’s great to hear that the process was made clear and simple for you—just as it should be. We’ll be sure to pass your feedback along to Terry!
Customer Service Team,
Test My Food Sensitivity.
Terry sorted my query out easily and…
Terry sorted my query out easily and was very polite. Thank you
19 June 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hello,
Thank you for your kind feedback! We're glad Terry was able to resolve your query with ease and professionalism. We’ll be sure to pass along your thanks!
Customer Service Team,
Test My Food Sensitivity.
Brilliant customer service from Terry ☺️
Brilliant customer service from Terry ☺️
After buying the kit, I was a little confused how it worked sending the sample. I hopped onto the chat and Terry really helped me out sending me all the link I needed and explaining it all.
Excited to now do the next part!
17 June 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Helena,
Thank you for your lovely feedback! We’re so pleased to hear that Terry provided brilliant customer service and was able to guide you through the process clearly. We’re excited for you to move on to the next step and are here if you need anything along the way!
Customer Service Team,
Test My Food Sensitivity.
It was nice and easy to have my problem…
It was nice and easy to have my problem sorted by Shawn thank you so much
16 June 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Thank you for your kind words! We’re so pleased to hear Shawn was able to sort things out for you easily. We’ll be sure to pass on your thanks to him!
If you ever need anything else, don’t hesitate to reach out.
Best regards,
Customer Service Team
Emily was really helpful!
Emily was really helpful!
I hadn't received my food test results and she helped me immediately.
14 June 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hello Elisa,
Thank you for your feedback. We're glad to hear that she was able to assist you promptly with your food test results. We’ll be sure to pass on your kind words. If you need any further assistance, please don’t hesitate to reach out.
Customer Service,
Test My Food Sensitivity.
Didn't receive my test results, but customer service was helpful
Didn't receive my test results, so went onto live chat to query about them, Angel who helped me was very efficient and resolved the problem quickly.
11 June 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hello,
Thank you for your feedback. We're sorry to hear you didn’t receive your test results initially, but we're pleased that Angel was efficient and resolved the issue quickly. We’ll be sure to pass on your kind words. If you need any further assistance, please don’t hesitate to reach out.
Customer Service Team,
Test My Food Sensitivity.
I had to start a chat online as I…
I had to start a chat online as I didn't received via email and they sent me a link so I could access the results. This was a very quick process.
11 June 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Alicia,
Thank you for your feedback. We're glad the online chat team was able to quickly assist you by providing a link to access your results. We strive to ensure a smooth and efficient experience for all our customers. If you need any further assistance, please don’t hesitate to get in touch.
Customer Service Team,
Test My Food Sensitivity.
Reply from testmyfoodsensitivity.com
Hi Trudy,
Thank you for your feedback. We're glad to hear you found our customer service helpful. If you need any further assistance, we're always here to support you.
Customer Service Team,
Test My Food Sensitivity.
great service
Result received after Ive got in touch with the online help service and Jesse was really helpful thank you
7 June 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Ibolya,
Thank you for your message. We're glad to hear you received your results and that Jesse was able to assist you effectively. Your feedback is much appreciated, and we’ll be sure to pass along your thanks. If you have any further questions, feel free to get in touch—we're always happy to help.
Brian,
Test My Food Sensitivity.
Never received any correspondance from…
Never received any correspondance from them at all. I chased them today 6th June, on their live chat with Angel, got sent the results straight away (thank you Angel) and it said on there that they were ready 23rd May so I could have had this 2 weeks ago. So lost a star for not sending me the results (or anything to say they had received my sample) in the first place and made me chase them, but Angel was swift and efficient getting them to me. Now to read the 27 pages of results.
6 June 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Della,
Thank you for your honest feedback. We're truly sorry to hear that you didn't receive any correspondence regarding your results and had to follow up yourself—that’s certainly not the experience we aim to provide. We appreciate you bringing this to our attention, and we’ll review what happened to ensure it doesn’t occur again.
That said, we’re very glad Angel was able to assist you quickly and efficiently. We’ll be sure to pass along your kind words. If you have any questions while reviewing your results, please don’t hesitate to reach out—we’re here to help.
Brian,
Test My Food Sensitivity.
Angel to the rescue
Completed the tests, didn’t receive the results but contacted customer services and Angel sorted it out instantly - they were amazing thanks Angel!
6 June 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Warren,
Thank you for your feedback. We're sorry to hear you didn’t receive your results initially, but we’re very glad Angel was able to resolve it for you so quickly. We'll be sure to pass on your kind words—great to hear they made such a positive impression! If there's anything else you need, we're always here to help.
Brian,
Test My Food Sensitivity.
Don't waste your money
I used this service as I have been having issues with bloating and some food reactions. I thought this might help guide the way and give some insight. I paid to have the 'fast track' service, which apparently gives results within 48 hours. I paid and sent the sample of hair off. And that was it. Literally. I then had to chase it a couple of times and certainly didn't get the 'fast track' service that I paid for. No offer of refund for this service.
The results were a complete waste of time. The things it suggested I was sensitive to, are all things I already know I'm OK with. It didn't pick up any of the things I already know I'm not OK with. I went through full menopause 10 years ago and not taking HRT, my hormone levels are flatlined, yet my hormone imbalance came back with no issues. Gut health came back with no issues, yet I suffer from severe Bile Acid Malabsorption where my body is unable to keep hold of nutrients/vitamin levels and good bacteria. Basically, they're taking your money and sending you a load of mis-information and when you question it, they tell you it's a 'potential' result - so basically a waste of money.
Also - check other reviews. They all state that they didn't get their results and had to chase them - yet gave them 5* review?! Why?!
5 May 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Catherine,
Please note that the fast track service only applies after we receive your sample at our lab. This doe snot include the time it takes for the sample to get to us. As you may be aware of, it states in our T&C's that you agreed to, that we do not take responsibility of the sample until it arrives at our lab.
Thank you for sharing your detailed feedback. We are truly sorry to hear that your results did not meet your expectations and that you feel the information provided was not helpful. We understand how important accurate and relevant results are, especially when managing complex health issues. Our reports are intended to provide potential insights, but we appreciate that they may not capture every individual circumstance.
We take your concerns seriously and would welcome the opportunity to discuss your results further or clarify any questions you may have. Please feel free to contact our support team so we can assist you directly.
Customer Service Team,
Test My Food Sensitivity.
Insightful test + excellent customer service
I purchased the Ultimate Sensitivity Test when it was on sale and the process was straightforward; however, I did not receive my results within 3-5 days.
I reached out to Test My Food Sensitivity using the live chat function on their website, and I was connected to Shawn. Within a couple of minutes and without any hassle, Shawn had addressed my query and issued the results to my address.
The support and help was brilliant, swift and effective, and I couldn't be happier.
2 June 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Thank you so much for your thoughtful review! We’re delighted to hear that Shawn was able to assist you quickly and effectively. While we apologise for the delay in receiving your results, we’re glad the process was made smoother with the help of our support team.
If you have any further questions or need help interpreting your results, feel free to reach out to our 24/7 live chat team anytime.
Kind regards,
Customer Service Team
Live chat help
Didn't receive my results contacted live chat and was helped by Shawn. Who was able to solve the issue quickly and get my results to me. Thanks
2 June 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Thank you for your feedback! We’re glad to hear that Shawn was able to quickly resolve the issue and get your results to you. If you need any further assistance, don’t hesitate to reach out.
Kind regards,
Customer Service Team
Emily helped me quickly and gave me the…
Emily helped me quickly and gave me the exact help I needed. Great service.
31 May 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Thank you for your feedback! We’re so pleased to hear that Emily was able to assist you promptly and effectively. If you have any further questions, feel free to reach out anytime.
Kind regards,
Customer Service Team
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