PASS Ltd - Test Equipment Reviews 

3,716
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 460 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive quickly, often ahead of schedule, and products are securely packaged to prevent any damage during transit. People also appreciate the very competitive pricing across the catalog and the helpful, knowledgeable staff who are always available to assist with purchases. Some reviewers were not happy with delivery delays and exceptionally long waiting times when items were unexpectedly out of stock. Consumers noted that tracking updates and communication were sometimes lacking when they tried calling to chase their delayed shipments. A few individuals experienced frustrating issues with missing notices or deliveries left unattended.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting prompt arrivals,... See more

Product

People report positive experiences with product, highlighting that items are of high quality, accurate, and... See more

Service

Users describe positive interactions with service, highlighting excellent quality, competitive prices, and... See more

Order

Clients share positive opinions on order, highlighting quick and straightforward online processes combined... See more

Price

Reviewers mention positive feedback about price, consistently highlighting competitive rates and great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service as usual, purchased Acoustic Imager over weekend and it arrived well packed on Tuesday morning. Best price in UK for this FOTRIC TD2 Kit imager which has already saved a client by high... See more

Company replied

Rated 5 out of 5 stars

I think that the whole process from researching the product, finding suitable accessories, placing the order to delivery was very easy. The PASS website is easy to navigate. Prices are competitive. De... See more

Company replied

Rated 5 out of 5 stars

Ordered lawn edging shears, and they were the best packed item I have received. Strong cardboard, which had then been wrapped in several layers of bubble wrap. Chose 24 hour delivery and arrived promp... See more

Company replied

Rated 5 out of 5 stars

Excellent company to deal with, first-class, friendly, knowledgeable staff. Delivery was even quicker than stated. I would highly recommend Pass Ltd and shall be returning for future test equipment. I... See more

Company replied


Company details

  1. Electronics Store
  2. also in
  3. Plumber
  4. Tool Store

About PASS Ltd - Test Equipment

Written by the company

Established Since 2001

We have a growing library of over 20,000 products from the world's leading manufacturers for the very best prices, we cater for every type of customer ranging from domestic electricians to large, multi-national firms.

Our expert team will help you to get the perfect items for your application, and our in-house technical support will answer any of your queries about the more technical issues with your equipment.

Stockists of: Thermal Imaging Cameras | Thermal Monoculars | Multifunction Testers | PAT Testers | Flue Gas Analysers | Power Quality Analysers | Pressure & Flow Intruments | High Voltage Testers | Live Line Safety Equipment | Environmental Testers | Metrology Equipment | Tools and much more.

We also have trade counters at our branches in Teesside, Leeds, Glasgow, Belfast, and London.

PASS Ltd - Experts in Test Equipment

Written by the company

Our Experts are Here to Help
Our team of experts will help you to choose the right items for your application, at a great price.
Free Delivery On Orders Over £249
Spend over £249 and get free next day delivery to most mainland UK addresses.
60 Day Returns
We're confident you'll be happy with our test equipment, if not, you have 60 days to return it.
Visit a Trade Counter
Branches in Teesside, Leeds, Glasgow, Belfast, and London.

Free UK Delivery & 60 Day Returns

Get it Next Working Day

We offer free next working day delivery on all orders over £249 (ex VAT) that are in stock. Also, you can rest assured with our 60 day returns policy.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,716)

459 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent following day service

Excellent following day service, and helpful staff!

13 July 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Stephen

Thank you for taking the time to leave us an awesome five star review! We really do appreciate this.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

Efficient

Very quick, and efficient delivery of my new gas detector. Great service.

13 July 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Good morning,

Thank you for taking the time to leave us a fantastic five star review! We really do appreciate this.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

Excellent price

Excellent price
Excellent service
Thanks guys

9 July 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Mark

Thank you for taking the time to leave us an excellent five star review! We really do appreciate this.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

Efficient service

Efficient service. Thx

9 July 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Good afternoon,

Thank you for taking the time to leave us a fab five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Claude

Thank you for taking the time to leave us a great five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

Fantastic service quick delivery and…

Fantastic service quick delivery and great product

8 July 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Don

Thank you for taking the time to leave us a excellent five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Stevie

Rated 5 out of 5 stars

As expected

As expected, all good.

30 June 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Laurence

Thank you for taking the time to leave us a great five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

fast delivery and resolved issue when…

fast delivery and resolved issue when incorrect item ordered.

1 July 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi David

Thank you for taking the time to leave us an awesome five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 1 out of 5 stars

I placed an order for a digital…

I placed an order for a digital pressure gauge and didnt receive it for 3.5 months
Tester just kept saying they were waiting for it too come from the manufacturer yet at the time i ordered it didnt say out off stock

7 July 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Good Morning Liam ,

We appreciate that the lead time on your digital pressure gauge product you ordered from ourselves was longer than we would normally expect and can only apologise for any inconvenience this may have caused yourself.

For any future orders you may place with ourselves, please look out for the green "In Stock" banner above the pricing on our website, if that's not there, please give us a call and we'll provide lead times for any items you're looking for.

Best regards,
Stevie

Rated 5 out of 5 stars

Perfect Service

Perfect Service from initial order to point of delivery - Thankyou

29 June 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Good Morning

Thank you for taking the time to leave us an fantastic five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Stevie

Rated 2 out of 5 stars

Misleading website The website implied the item I wanted…

The website implied the item I wanted was available immediately. When I paid I found out that it had to be ordered and shipped to me a few weeks later. Misleading website. Maybe they are just a reseller?

6 July 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Good Morning,

Thanks for taking the time to leave us a review. While we supply over 50,000 products, we cannot hold every item in stock.

To help manage delivery expectations, we display a green "In Stock" banner directly above the price for items ready to ship. If this banner is missing, we do our best to provide an estimated lead time on the page.

We hope to welcome you back in the future. Please feel free to call our team directly next time to confirm live availability before ordering.

Best regards,
Stevie

Rated 5 out of 5 stars

Received the probes in good time and…

Received the probes in good time and were packaged properly. The correct ones were sent and fitted my leads. Many thanks.

2 July 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Steve

Thank you for taking the time to leave us a fab five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

Easy company to deal with

Fast delivery. The multi-meter I purchased works as specified.

2 July 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Michael

Thank you for taking the time to leave us an awesome five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

Great company to use

Great company to use, was kept up to date with lead times and was delivered on time.

30 June 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Yvonne

Thank you for taking the time to leave us a brilliant five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 1 out of 5 stars

totally lost money this product

totally lost money this product

1 July 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Balwinder,

Sorry to hear that there appears to be an issue with your recent order. I cannot find that you have been in contact with ourselves regarding this since supply however.

If you'd like to speak with us regarding the order, please contact us on 01642631653 or 01642061941 or by email, info@pass.co.uk.

Kind regards

Joanne

Rated 5 out of 5 stars

Couldn't do more!

Great products great service most importantly great communication and realistic lead times for things. Thank you

23 June 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi James

Thank you for taking the time to leave us a fantastic five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

Excellent service from PASS Ltd

Excellent service from PASS Ltd. We recently bought a Kewtech 8-in-1 Multifunction Tester and couldn't fault the experience. Delivery was quick, communication was great, and everything arrived exactly as expected. Service was spot on from start to finish. Would definitely use them again.

23 June 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Good morning,

Thank you for taking the time to leave us an amazing five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

Fast delivery

Fast delivery, many thanks

22 June 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Good morning,

Thank you for taking the time to leave us a superb five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

Very well done

Very well delivered

25 June 2026
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Sandy

Thank you for taking the time to leave us a fab five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Joanne

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with, first-class, friendly, knowledgeable staff. Delivery was even quicker than stated. I would highly recommend Pass Ltd and shall be returning for future test equipment. I would like to thank Mathew at the Leeds department and the whole team for going the extra mile.

30 June 2026
Unprompted review
PASS Ltd - Test Equipment logo

Reply from PASS Ltd - Test Equipment

Hi Paul,

Thank you for taking the time to leave us an fantastic five star review! It really is appreciated.

Take care and we hope to hear from you again shortly.

Kind regards

Stevie

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