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Tesoro is a British, female-led homeware start-up established in 2022.Our mission is to empower you to make sustainable choices through our innovative design and passion to be the world’s first carbon-negative homeware company. Tesoro translates as ‘treasure’ and for us that means two things - the everyday joys of home, and protecting the most important treasure of all - our home planet. Love Your Home. Treasure Our Planet.
United Kingdom
4.2
14 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought the 100 dollar cake mix and just buy it it's the very best at 100 and I got many empty jars no black specs and if you did have that it would be a piece of plant material easy to do but just leave more for me will be perfectly fine I will buy it my shop charges 10 a gram for that and that equals 280 plus high retail shop tax just smoke it
There is no communication what so ever. I sent 2 messages , no reply. I filled the contact us form , no reply.
Reply from Tesoro
Hi Sophie, we pride ourselves on our customer service and cannot find any record of your message. We also requested more information via trustpilot on what and when you sent these messages so we could respond but we have not heard back from you. We suspect there may be a misunderstanding or that this review was intended for another company. Please reach out to us at hello@tesoro.shop so we can resolve this. Thanks, Team Tesoro 🌍🕯
Love our candles from Tesoro, the scents are wonderful and the refillable angle is brilliant. Looking at reordering now and excited to try some ones!
Reply from Tesoro
Thank you for your review Chris!
We're so happy to hear that you're loving our candles. It's great to know that you're enjoying our wonderful scents and refillable design🌍. We appreciate your support! Thank you for choosing us to Love Your Home and Treasure Our Planet.
Team Tesoro 🌍🕯
Beautiful candles with amazing scents that fill the room without being overpowering. I also love the look of them, something really unique and stylish compared to ordinary candles. They burn evenly, last a long time, and feel genuinely high quality. Tesoro is now my go to for candles.
Reply from Tesoro
Thank you for your review Harry!
We're so happy to hear your feedback. It's great to know that you're enjoying our amazing scents and unique design🌍. We appreciate your support! Thank you for choosing us to Love Your Home and Treasure Our Planet.
Team Tesoro 🌍🕯
Beautiful, ethical candle, that looks and smells great- small luxury at an affordable price. I have just bought a second one to gift to a friend. The communication from the company has been really good, lovely to see a small British brand getting it right.
Reply from Tesoro
Thank you for your review RC!
It's great to know that you're enjoying our great smells and luxury design🌍. We appreciate your support! Thank you for choosing us to Love Your Home and Treasure Our Planet.
Team Tesoro 🌍🕯
Lovely website.
Excited to receive my first Tesoro candle holder and an assortment of candle refills.
Reply from Tesoro
Thank you for your review Fleur!
We're so happy to hear that you're loving our website. Your Candle Starter Set and refills should be with you know to enjoy! We appreciate your support! Thank you for choosing us to Love Your Home and Treasure Our Planet.
Team Tesoro 🌍🕯
All I can say is wow! I tried Tesoro for the first time a few months ago and fell in love with both how stunning the candles are in their holder but also how fabulously thoughtful the scents are, I keep coming back for more refills! Definitely a brand I’m going to continue to shop, it arrived within just 48 hours and the cardboard packaging is so lovely that I have been using it to store odds and ends. I also love the sustainable element of the refill system.
I cannot recommend Tesoro enough and I’m confident all of their scents will be as beautiful and long lasting as the two I have tried so far (Raspberry Rush and Delicate Cashmere).
Reply from Tesoro
Thank you for your review Finch!
We're so happy to hear that you're loving your Candle Starter Set. It's great to know that you're enjoying our gorgeous scents and our sustainable design🌍. We appreciate your support! Thank you for choosing us to Love Your Home and Treasure Our Planet.
Team Tesoro 🌍🕯
Love these candles. I got the rose garden and it smells amazing and looks really stylish. I will definitely buy a refill
Reply from Tesoro
Thank you for your review Laura!
We're happy to hear that you're loving your Candle Starter Set. It's great to know that you're enjoying our 🌹Rose Garden fragrance and our stylish design 😍. We appreciate your support! Thank you for choosing us to Love Your Home and Treasure Our Planet.
Team Tesoro 🌍🕯
Amazing product, not only do the candles smell amazing they so elegant and stylish, absolutely love mine.
Highly recommend 🤍
Reply from Tesoro
Thank you for your review Emma!
We're happy to hear that you're loving your Candle Starter Set. It's great to know that you're enjoying our fragrances and our elegant stylish design 😍. We appreciate your support! Thank you for choosing us to Love Your Home and Treasure Our Planet.
Team Tesoro 🌍🕯
I am in love with my candle it’s the best one I have ever used. I love that it is eco friendly and reusable and the scent is just incredible.
I can not recommend these candles enough.
Reply from Tesoro
Thank you for your review Tia!
We're happy to hear that you're loving your Candle Starter Set. It's great to know that you're enjoying our fragrances and our eco-friendly candle refill system♻️. We appreciate your support! Thank you for choosing us to Love Your Home and Treasure Our Planet.
Team Tesoro 🌍🕯
Reply from Tesoro
Thank you for your review Sophia!
We're happy to hear that you're loving your Candle Starter Set. It's great to know that you're enjoying our fragrances and our eco-friendly candle refill system♻️. We appreciate your support! Thank you for choosing us to Love Your Home and Treasure Our Planet.
Team Tesoro 🌍🕯
Reply from Tesoro
Thank you for your review Aman!
We're happy to hear that you're loving your Candle Starter Set. It's great to know that you're enjoying our fragrances and our eco-friendly, out of this World candle refill system 👀. We appreciate your support! Thank you for choosing us to Love Your Home and Treasure Our Planet.
Team Tesoro 🌍🕯
The best thing since sliced bread - I didn’t think candles could get such a gorgeous AND eco makeover - this is a game changer!!!
Reply from Tesoro
Thank you for your review Victoria!
We're so happy to hear that you're loving your Candle Starter Set. It's great to know that you're enjoying our fragrances and our eco-friendly, game changing candle refill system 😍. We appreciate your support! Thank you for choosing us to Love Your Home and Treasure Our Planet.
Team Tesoro 🌍🕯
Reply from Tesoro
Thank you for your review David!
We're happy to hear that you're loving your Candle Starter Set. It's great to know that you're enjoying our fragrances and our eco-friendly candle refill system. We appreciate your support! Thank you for choosing us to Love Your Home and Treasure Our Planet.
Team Tesoro 🌍🕯
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