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Tesco Insurance Reviews 25,016

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 15,575 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and competitive pricing, often finding better rates than elsewhere. People appreciate the knowledgeable and helpful staff, noting that interactions are pleasant and efficient. The user experience, particularly on the website, is consistently described as easy to navigate and straightforward. However, some customers also noted that prices can increase significantly upon renewal, and a few people reported issues with logging into their accounts or with specific policy coverages.

What people talk about most

Price

Reviewers highlight positive aspects of price. Many customers found the annual premiums to be reasonable and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Service

Consumers find service to be positive. Many reviewers praise the quick, efficient, and easy service, with... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpfulness,... See more

User experience

Clients share positive opinions on user experience. Many customers found the website easy to use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had no issues with Tesco home insurance or pet insurance. I hadn’t made a claim regarding either policies but the prices had gone up ridiculously. Due to this Tesco have lost my business for both po... See more

Company replied

Rated 5 out of 5 stars

All i want is a cheap or reasonable price for insurance for me and my partner, why should we be punished for other people's mistakes, we have had no accidents etc and yet our insurance went through th... See more

Company replied

Rated 5 out of 5 stars

I renewed my car insurance mainly because the annual premium was significantly reduced. I couldn’t believe it, phoned them and spoke to a really pleasant lady called Cora , she answered my questions p... See more

Company replied

Rated 5 out of 5 stars

The price Tesco insurance was offering was better than comparison websites. The website was easy to use and fill in all the required details. The packages were clearly laid out with the prices for eac... See more

Company replied


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Home Insurance Agency
  4. Life Insurance Agency
  5. Pet Insurance Company
  6. Travel Insurance Company

About Tesco Insurance

Written by the company

Tesco Insurance offers a wide range of products to help protect the things that are important to you. Over 2 million Clubcard members trust Tesco Insurance with their policy. See if you could save with your Clubcard on car, home, pet, travel and life insurance.

Tesco Pet Insurance is arranged, administered and underwritten by Pinnacle Insurance Ltd and Tesco Travel Insurance is arranged and administered by Rock Insurance Services Limited and underwritten by AWP P&C S.A. Tesco Life Insurance is provided, administered and underwritten by Aviva Life & Pensions UK Limited.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

25K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

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Rated 1 out of 5 stars

Conned us as a couple out of almost 2k…

Conned us as a couple out of almost 2k when dealing with our car insurance,5k worth of damage was settled at a shade over 2k,refused to repair car,refused us to let another repairer do it,used fmg to provide a cheap quote driving settlement down- left my wife very stressed out about it- might seem cheap but its for a reason,heaven help you if u need to claim

5 February 2026
Unprompted review
Rated 2 out of 5 stars

No claims discount issues

Car Insurance cancelled while on Holiday. Apparently we were not able to use ‘No claims discount’ for one of our two cars we were looking to insure?? Very strange. Had to call when I returned from holiday and create another policy under my name and due to us always having previous policies in my wife’s name I don’t have proof of no claims discount! Premium gone up from £250 to £350 not impressed with this at all! Agent who sorted the renewal was helpful but he wasn’t able to match the initial price we were given.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

I could not open the renewal details

I could not open the renewal details, I phoned, spoke to Oliver, every thing was sorted quickly at a reduced price, compared with last year. It could not have been better. How refreshing not to be asked for more money than last year. Despite a claim for a windscreen replacement after a stone hit the screen on the M5.

27 May 2026
Rated 5 out of 5 stars

Tescos Insurance claim

Tescos Insurance claim - very prompt professional service

27 May 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Malcolm,

We are so glad to hear that you had such a prompt and professional experience with us. Thank you for your kind words!

The Tesco Insurance Team

Rated 5 out of 5 stars

Fast and easy

Fast and easy. Quickly spoke to an agent. Competitive price.

28 May 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Phil,

We're so glad you had a fast and easy experience with our agents and found our prices competitive. Thank you!

The Tesco Insurance Team

Rated 5 out of 5 stars

We had a leak from the bath and the…

We had a leak from the bath and the plumber game out immediately to fix.
Very professional company and would thoroughly recommend
Tesvo Insurance.

28 May 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Michael,

We are so pleased to hear about your positive experience with our service and that we could resolve the leak quickly. Thank you for your kind recommendation!

The Tesco Insurance Team

Rated 1 out of 5 stars

Car issue so car has gone to a Tesco…

Car issue so car has gone to a Tesco recommended engineer. They reported back to Tesco’s over 21 days ago. It has been sat with Tesco’s to make a decision since then and despite our constantly chasing and making a formal complaint we have had no response. They are too slow and despite an updating app which doesn’t get updated not good at getting back despite promising to do so.

24 April 2026
Unprompted review
Rated 5 out of 5 stars
Tesco Insurance logo

Reply from Tesco Insurance

Hi Janice,

Thank you for your 5-star review. We are delighted you had a great experience with our team.

The Tesco Insurance Team

Rated 4 out of 5 stars

Easy to renew and reduced premium

Easy to renew and reduced premium, however my existing password did not work so had ti change it, when i did i clicked on insurance tab but it took me to grocery website so a bit frustrating

27 May 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Geoff,

We appreciate you sharing your experience. We understand how frustrating technical issues can be, especially when trying to renew your insurance.

The Tesco Insurance Team

Rated 5 out of 5 stars

The ease of contact in these digital…

The ease of contact in these digital times. Not everyone if comfortable with it all online.

28 May 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Pauline,

We appreciate your feedback and understand that digital comfort varies. We are always working to ensure accessibility for everyone.

The Tesco Insurance Team

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